garuwarg Posted March 30, 2015 ID:951791 Share Posted March 30, 2015 It happens everyday, several times a day. This is the log of my last crash: AdapterDeviceID: 0x1401AdapterDriverVersion: 9.18.13.4752AdapterSubsysID: 36901458AdapterVendorID: 0x10deAdd-ons: %7BDDC359D1-844A-42a7-9AA1-88A850A938A8%7D:2.0.18,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0.4,abs%40avira.com:1.4.5,%7B95322c08-05ff-4f3c-85fd-8ceb821988dd%7D:35.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.8,%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:5.0.1,jid1-ach2kaGSshPJCg%40jetpack:0.1,jid0-SQnwtgW1b8BsMB5PLV5WScEDWOjw%40jetpack:2.0.rev0AvailablePageFile: 13440159744AvailablePhysicalMemory: 5927145472AvailableVirtualMemory: 3128160256BIOS_Manufacturer: American Megatrends Inc.BlockedDllList:BreakpadReserveAddress: 45940736BreakpadReserveSize: 67108864BuildID: 20150320202338CrashTime: 1427725157EMCheckCompatibility: trueFramePoisonBase: 00000000f0de0000FramePoisonSize: 65536InstallTime: 1427059007Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1401, AdapterSubsysID: 36901458, AdapterDriverVersion: 9.18.13.4752D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}ProductName: FirefoxReleaseChannel: releaseSecondsSinceLastCrash: 43859StartupTime: 1427722692SystemMemoryUsePercentage: 30Theme: classic/1.0Throttleable: 1TotalPageFile: 17042923520TotalPhysicalMemory: 8522412032TotalVirtualMemory: 4294836224URL: https://www.tumblr.com/dashboardVendor: MozillaVersion: 36.0.4Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [uDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [uDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : Proveedor de servicios RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll Proveedor de servicios RSVP TCP : 2 : 1 : Proveedor de servicios RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll Proveedor de servicios RSVP UDP : 2 : 2 :useragent_locale: es-ES Do you guys think this is a malware issue? Thanks in advance. Link to post Share on other sites More sharing options...
Firefox Posted March 30, 2015 ID:951792 Share Posted March 30, 2015 Hello and Welcome! Hard to tell without more info... We would need more info on the system.... Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs (the three files should be CheckResults.txt, FRST.txt and Addition.txt) Thank You, Firefox Link to post Share on other sites More sharing options...
garuwarg Posted April 1, 2015 Author ID:952484 Share Posted April 1, 2015 Hello and Welcome!Hard to tell without more info...We would need more info on the system....Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs(the three files should be CheckResults.txt, FRST.txt and Addition.txt)Thank You,FirefoxHere are the logs. Other programs have started failing too. Link to post Share on other sites More sharing options...
garuwarg Posted April 1, 2015 Author ID:952488 Share Posted April 1, 2015 Ok these are the logs. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 2, 2015 Root Admin ID:952552 Share Posted April 2, 2015 The system is having issues with crashing as you said. I would recommend that you run some scans to ensure the computer is not infected and then go from there as needed to correct the issues. I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue. Thank you Link to post Share on other sites More sharing options...
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