My MBAM Won't Open

[r3cebarnett]

Hey guys, I've been trying to install MBAM over the past few hours and can't figure out why it's not working. It seems like it crashes as soon as I open it.

 

My event log:

Faulting application name: mbam.exe, version: 1.0.2.929, time stamp: 0x552d3ec4

Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e

Exception code: 0x40000015

Fault offset: 0x0008d6fd

Faulting process id: 0x2dd8

Faulting application start time: 0x01d0980946673e24

Faulting application path: C:\users\r3cebarnett\desktop\mbam\mbam.exe

Faulting module path: C:\users\r3cebarnett\desktop\mbam\MSVCR100.dll

Report Id: 84b5b260-03fc-11e5-8286-fcaa14c2ac82

Faulting package full name: 

Faulting package-relative application ID: 

 

That's all it gives me. It's the latest MBAM I'm assuming because I got it directly from this website. This hasn't happened before and MBAM is my favorite antimalware. Please help, thank you.

 

If I need to give anymore info, don't hesitate to ask.

[1PW]

Hello r3cebarnett and

Please install as an Administrator only from the desktop and allow a default installation to C:\Program Files (x86)\.

• Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.
• If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
• The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
• NOTE: There is an FAQ section with valuable information located in Common Questions, Issues, and their Solutions.

Please let us know the status of your issue in a reply to this thread.

Thank You.

[r3cebarnett]

The clean removal and a reinstall worked! Thank you very much!

[1PW]

You're quite welcome.