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Removal instructions for ComNotificationsV10.08

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Metallica

Metallica

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What is ComNotificationsV10.08?

The Malwarebytes research team has determined that ComNotificationsV10.08 is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by ComNotificationsV10.08?

You may see these tasks in your Task Scheduler:

warning3.png

and this entry in your list of installed programs:

warning4.png

How did ComNotificationsV10.08 get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove ComNotificationsV10.08?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of ComNotificationsV10.08?
  • No, Malwarebytes' Anti-Malware removes ComNotificationsV10.08 completely.
  • This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the ComNotificationsV10.08 hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

No visible signs in a HijackThis log

You may see these entries in FRST logs:

 C:\Windows\System32\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5 C:\Windows\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user.job C:\Windows\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.job C:\Program Files (x86)\Com NotificationsV10.08Com NotificationsV10.08 (HKLM-x32\...\Com NotificationsV10.08) (Version: 1.36.01.22 - Com NotificationsV10.08)Task: {C3EC7E22-1BAF-436B-B2DD-EC36955D49E1} - System32\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5 => C:\Program Files (x86)\Com NotificationsV10.08\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.exe [2015-08-14] (Com NotificationsV10.08) <==== ATTENTIONTask: {DC8313EB-7205-42B5-8919-5D6D533EF85D} - System32\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user => C:\Program Files (x86)\Com NotificationsV10.08\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.exe [2015-08-14] (Com NotificationsV10.08) <==== ATTENTIONTask: C:\Windows\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.job => C:\Program Files (x86)\Com NotificationsV10.08\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.exe <==== ATTENTIONTask: C:\Windows\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user.job => C:\Program Files (x86)\Com NotificationsV10.08\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.exe <==== ATTENTION
Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files (x86)\Com NotificationsV10.08       Adds the file 465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.exe"="14/08/2015 09:44, 1187328 bytes, A       Adds the file Uninstall.exe"="14/08/2015 09:44, 114688 bytes, A       Adds the file utils.exe"="14/08/2015 09:44, 1390140 bytes, A    In the existing folder C:\Windows\System32\Tasks       Adds the file 465b7c5e-ac01-4cf1-849e-88bc6442b18a-5"="14/08/2015 09:44, 5488 bytes, A       Adds the file 465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user"="14/08/2015 09:44, 5500 bytes, A    In the existing folder C:\Windows\Tasks       Adds the file 465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.job"="14/08/2015 09:44, 2458 bytes, A       Adds the file 465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user.job"="14/08/2015 09:44, 2458 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\ArenaHD]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\HighDefAction]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\InstalledBrowserExtensions\27058]       "71569"="REG_SZ", "Com NotificationsV10.08"    [HKEY_LOCAL_MACHINE\SOFTWARE\InstalledBrowserExtensions\27058\Status]       "Installed"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\CompatibilityAdapter\Signatures]       "465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.job"="REG_BINARY, ................................       "465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.job.fp"="REG_DWORD", -1292362217       "465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user.job"="REG_BINARY, ................................       "465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user.job.fp"="REG_DWORD", 528592927    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AppDataLow\Software\Crossrider]       "Bic"="REG_SZ", "2f2bc621a7c304774b7408716c3e8213IE"       "Verifier"="REG_SZ", "6ef6eac254a7632839836d3cb24698df"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ArenaHD]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\HighDefAction]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\InstalledBrowserExtensions\27058]       "71569"="REG_SZ", "Com NotificationsV10.08"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\InstalledBrowserExtensions\27058\Status]       "Installed"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Com NotificationsV10.08]       "CrAppId"="REG_SZ", "71569"       "CrPublisherId"="REG_SZ", "27058"       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\Com NotificationsV10.08\utils.exe"       "DisplayName"="REG_SZ", "Com NotificationsV10.08"       "DisplayVersion"="REG_SZ", "1.36.01.22"       "Publisher"="REG_SZ", "Com NotificationsV10.08"       "UninstallString"="REG_SZ", "C:\Program Files (x86)\Com NotificationsV10.08\Uninstall.exe /fcp=1  "    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\YorkNewCin]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\YorkNewCin]       "value"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\AppDataLow\Software\Crossrider]       "Bic"="REG_SZ", "2f2bc621a7c304774b7408716c3e8213IE"       "Verifier"="REG_SZ", "6ef6eac254a7632839836d3cb24698df"    [HKEY_CURRENT_USER\Software\ArenaHD]       "value"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\HighDefAction]       "value"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\27058]       "71569"="REG_SZ", "Com NotificationsV10.08"    [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\27058\Status]       "Installed"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\Com NotificationsV10.08]       "71569"="REG_SZ", "Com NotificationsV10.08"    [HKEY_CURRENT_USER\Software\YorkNewCin]       "value"="REG_DWORD", 1
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 14/08/2015Scan Time: 09:55Logfile: mbamComNotificationsV10.txtAdministrator: YesVersion: 2.1.8.1057Malware Database: v2015.08.14.01Rootkit Database: v2015.08.06.01License: PremiumMalware Protection: DisabledMalicious Website Protection: EnabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 329269Time Elapsed: 4 min, 13 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 18PUP.Optional.HighDefAction.A, HKLM\SOFTWARE\HighDefAction, Quarantined, [22978484e9a234026f073075cc38fb05], PUP.Optional.YorkNewCin.A, HKLM\SOFTWARE\YorkNewCin, Quarantined, [1e9b9672d7b4fc3ad7aa4e57758f649c], PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\ARENAHD, Quarantined, [cfea7d8b42491b1b016f1e8309fb728e], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\27058, Quarantined, [1c9d57b16a2194a23d68d287af54b54b], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5, Delete-on-Reboot, [2198ae5a09820a2c0f8d16021fe431cf], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user, Delete-on-Reboot, [d7e217f190fbf44207957b9d8e75d828], PUP.Optional.HighDefAction.A, HKLM\SOFTWARE\WOW6432NODE\HighDefAction, Quarantined, [328747c15b303402e591515457adf709], PUP.Optional.YorkNewCin.A, HKLM\SOFTWARE\WOW6432NODE\YorkNewCin, Quarantined, [5f5ac4441b70191d542df9ac50b406fa], PUP.Optional.CrossRider.C, HKLM\SOFTWARE\WOW6432NODE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [3c7d15f3dcaffb3b0584d449fe05ea16], PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\WOW6432NODE\ARENAHD, Quarantined, [a316dc2c77148caa0967643dfe0646ba], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\INSTALLEDBROWSEREXTENSIONS\27058, Quarantined, [8d2cd5330b80e353cadbf465e023629e], PUP.Optional.HighDefAction.A, HKCU\SOFTWARE\HighDefAction, Quarantined, [d0e9cb3da5e65dd9561f7233da2a7888], PUP.Optional.YorkNewCin.A, HKCU\SOFTWARE\YorkNewCin, Quarantined, [a811c840e0ab1f177010c4e1679d718f], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [3b7e6c9cf09b270f9d5e513713f14fb1], PUP.Optional.CinemaPlus.C, HKCU\SOFTWARE\ARENAHD, Quarantined, [efca9f69523940f6a3cc6e33ed17f10f], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\27058, Quarantined, [29909d6b1a71d660788861dcc73c0df3], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\Com NotificationsV10.08, Quarantined, [9e1be127b4d7d363816fe54d1ee542be], PUP.Optional.ComNotifications.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Com NotificationsV10.08, Quarantined, [dedbb652c3c8b086a824d13c0ef531cf], Registry Values: 6PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\ARENAHD|value, 1, Quarantined, [cfea7d8b42491b1b016f1e8309fb728e]PUP.Optional.PCTuner.C, HKLM\SOFTWARE\HIGHDEFACTION|value, 1, Quarantined, [2a8f0cfc4e3d23130774d2cf0cf8c43c]PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\WOW6432NODE\ARENAHD|value, 1, Quarantined, [a316dc2c77148caa0967643dfe0646ba]PUP.Optional.PCTuner.C, HKLM\SOFTWARE\WOW6432NODE\HIGHDEFACTION|value, 1, Quarantined, [655471974348fe38aad170310ff5b24e]PUP.Optional.CinemaPlus.C, HKCU\SOFTWARE\ARENAHD|value, 1, Quarantined, [efca9f69523940f6a3cc6e33ed17f10f]PUP.Optional.PCTuner.C, HKCU\SOFTWARE\HIGHDEFACTION|value, 1, Quarantined, [b405aa5e6a21d561c6b3831e15ef7a86]Registry Data: 0(No malicious items detected)Folders: 1PUP.Optional.ComNotifications.A, C:\Program Files (x86)\Com NotificationsV10.08, Quarantined, [dedbb652c3c8b086a824d13c0ef531cf], Files: 8PUP.Optional.ComNotifications.A, C:\Users\{username}\Desktop\71569-internal-installer.exe, Quarantined, [9f1aad5b83088fa791bebec301046d93], PUP.Optional.ComNotifications.A, C:\Program Files (x86)\Com NotificationsV10.08\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.exe, Quarantined, [566320e8d8b3cd6964ebbec3c441cf31], PUP.Optional.ComNotifications.A, C:\Program Files (x86)\Com NotificationsV10.08\utils.exe, Quarantined, [caefc4446922a195331c98e98085b34d], PUP.Optional.CrossRider.T, C:\Windows\System32\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5, Quarantined, [5a5fe3254546d363098455f18b78e21e], PUP.Optional.CrossRider.T, C:\Windows\System32\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user, Quarantined, [d9e08583454659ddc4c9a1a541c2da26], PUP.Optional.CrossRider.T, C:\Windows\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5.job, Quarantined, [d8e1a365800bdc5a2071741cb054df21], PUP.Optional.CrossRider.T, C:\Windows\Tasks\465b7c5e-ac01-4cf1-849e-88bc6442b18a-5_user.job, Quarantined, [85348385602bc472fb96434d8a7a42be], PUP.Optional.ComNotifications.A, C:\Program Files (x86)\Com NotificationsV10.08\Uninstall.exe, Quarantined, [dedbb652c3c8b086a824d13c0ef531cf], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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