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Can't enter NEW License Key into MBAE


MerlinXL5

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Hello and thanks for a wonderful product. I was reminded via Email that my MalwareBytes Anti-Exploit Premium license was soon to expire. SO, I went to your (Cleverbridge) store and purchased a 4-pack of MBAE licenses.

 

I cannot, however, find a way to apply the new licenses. As you can see from the attached screenshot, it is activated (current key obscured for posting) but there is NO Activate button. I want to do the right thing (well, I guess I did by purchasing the new licenses) and apply them but don't know how.

 

With all the problems people seem to have doing so, I am loathe to uninstall/reinstall a perfectly running product.

 

There is obliviously something simple I am missing here. Any hints on what it might be?

 

Thanks,

    Daniel S.

post-162543-0-53808500-1454694160_thumb.

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  • Staff

Moving to Questions sub-forum.

 

We're working on adding this option to the UI. In the meantime you can switch the ID and Key in the registry directly or keep the one that is entered and not worry about it. We won't blacklist expired but renewed keys for the time being.

 

If you want to edit your ID/Key in the registry, it is here:

 

32bits -> HKLM\SOFTWARE\Malwarebytes Anti-Exploit\

64bits -> HKLM\SOFTWARE\Wow6432Node\Malwarebytes Anti-Exploit\

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