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JenniferH

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  1. FIXED. Changed name of antivirus software and then was able to run them.
  2. Been searching every forum for hrs, nothing has worked for me so far. I was able to run the logs (see attached). Not much else I can do as far as running or installing programs. I have not run in safe mode as the majority of the information said not to restart zee 'puter. Thanks everyone for any help and/or advice. . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.7930.16406 BrowserJavaVersion: 1.6.0_26 Run by Jennifer Hollis at 12:41:20 on 2011-12-13 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6047.4151 [GMT -8:00] . AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\Hpservice.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe C:\Program Files\LSI SoftModem\agr64svc.exe C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Windows\SysWOW64\atashost.exe C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Prevx\prevx.exe C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe C:\Program Files (x86)\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\taskhost.exe C:\Program Files\Prevx\prevx.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\SearchIndexer.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\taskeng.exe c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\svchost.exe -k WindowsMobile C:\Windows\system32\wuauclt.exe C:\Windows\system32\svchost.exe -k SDRSVC C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe C:\Program Files (x86)\AVG\AVG2012\avgrsa.exe C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://google.com/ uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb uInternet Settings,ProxyOverride = local;*.local uInternet Settings,ProxyServer = socks=127.0.0.1:4021 BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden uRun: [Google Update] "C:\Users\Jennifer Hollis\AppData\Local\Google\Update\GoogleUpdate.exe" /c mRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam" mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start mRun: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover" mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe mRun: [MaxtorOneTouch] C:\PROGRA~2\Maxtor\OneTouch\Utils\OneTouch.exe mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" mRun: [Adobe_ID0EYTHM] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE mRun: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s mRun: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe mRun: [MaxMenuMgr] "C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe" mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime uPolicies-system: WallpaperStyle = 2 mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) dPolicies-system: WallpaperStyle = 2 IE: Append to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert link target to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP25-10481/support/ieatgpc1.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{B1DAC8C4-75D3-47ED-9290-EE567BE4050A} : DhcpNameServer = 192.168.1.254 TCP: Interfaces\{B1DAC8C4-75D3-47ED-9290-EE567BE4050A}\34963736F60363837353 : DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.0.1 TCP: Interfaces\{B1DAC8C4-75D3-47ED-9290-EE567BE4050A}\C696E6B6379737 : DhcpNameServer = 192.168.7.254 Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe" BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll BHO-X64: HP Print Enhancer - No File BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll BHO-X64: HP Smart BHO Class - No File TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll EB-X64: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File mRun-x64: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam" mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start mRun-x64: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover" mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe mRun-x64: [MaxtorOneTouch] C:\PROGRA~2\Maxtor\OneTouch\Utils\OneTouch.exe mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" mRun-x64: [Adobe_ID0EYTHM] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE mRun-x64: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript mRun-x64: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s mRun-x64: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe mRun-x64: [MaxMenuMgr] "C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe" mRun-x64: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Jennifer Hollis\AppData\Roaming\Mozilla\Firefox\Profiles\avqltabs.default\ FF - prefs.js: browser.startup.homepage - hxxp://google.com FF - prefs.js: network.proxy.type - 0 FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff4.dll FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff5.dll FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff6.dll FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff7.dll FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff8.dll FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Research In Motion Limited\BlackBerry App World Browser Plugin\npappworld.dll FF - plugin: C:\Users\Jennifer Hollis\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll FF - plugin: C:\Users\Jennifer Hollis\AppData\Roaming\Mozilla\plugins\npatgpc.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll . ============= SERVICES / DRIVERS =============== . R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?] R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?] R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?] R0 pxscan;pxscan;C:\Windows\system32\drivers\pxscan.sys --> C:\Windows\system32\drivers\pxscan.sys [?] R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?] R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?] R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?] R1 VWiFiFlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312] R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-3-2 89600] R2 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2010-1-5 401920] R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2011-5-16 133944] R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248] R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776] R2 CSIScanner;CSIScanner;C:\Program Files\Prevx\prevx.exe [2009-10-27 6746280] R2 FreeAgentGoNext Service;Seagate Service;C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-9-25 189736] R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?] R2 pxrts;pxrts;C:\Windows\system32\drivers\pxrts.sys --> C:\Windows\system32\drivers\pxrts.sys [?] R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?] R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?] R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?] R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?] R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?] R3 pxkbf;pxkbf;C:\Windows\system32\drivers\pxkbf.sys --> C:\Windows\system32\drivers\pxkbf.sys [?] R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-8 228408] S3 iscFlash;iscFlash;C:\SwSetup\sp46590\iscflashx64.sys [2009-8-26 23344] S3 NETw1v64;Intel® Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw1v64.sys --> C:\Windows\system32\DRIVERS\NETw1v64.sys [?] S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?] S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?] S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?] S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?] . =============== File Associations =============== . .exe= . =============== Created Last 30 ================ . 2011-12-11 04:10:22 3144704 ----a-w- C:\Windows\System32\win32k.sys 2011-12-11 04:10:21 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll 2011-12-11 04:10:21 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll 2011-12-11 04:10:16 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2011-12-09 17:17:49 -------- d-----w- C:\Users\Jennifer Hollis\AppData\Roaming\Igfo 2011-12-09 17:17:49 -------- d-----w- C:\Users\Jennifer Hollis\AppData\Roaming\Gieqr 2011-11-29 05:20:55 -------- d-----w- C:\ProgramData\Big Fish Games 2011-11-28 18:58:30 -------- d-----w- C:\Program Files\iPod 2011-11-28 18:58:29 -------- d-----w- C:\Program Files\iTunes 2011-11-28 18:58:29 -------- d-----w- C:\Program Files (x86)\iTunes 2011-11-28 01:19:30 466944 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll 2011-11-28 01:19:30 -------- d-----w- C:\Users\Jennifer Hollis\AppData\Roaming\Catalina Marketing Corp 2011-11-28 01:19:28 485576 ----a-w- C:\Users\Jennifer Hollis\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe 2011-11-18 05:31:58 53248 ----a-r- C:\Users\Jennifer Hollis\AppData\Roaming\Microsoft\Installer\{12BAA98C-F8DD-4BC9-BBE6-1C8463114197}\ARPPRODUCTICON.exe 2011-11-15 09:05:12 -------- d-----w- C:\Users\Jennifer Hollis\AppData\Roaming\Pixlromatic 2011-11-15 09:05:05 -------- d-----w- C:\Program Files (x86)\Pixlr . ==================== Find3M ==================== . 2011-11-15 21:24:22 133944 ----a-w- C:\Windows\SysWow64\atashost.exe 2011-11-15 21:24:20 216376 ----a-w- C:\Windows\SysWow64\atsckernel.exe 2011-10-24 22:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx 2011-10-24 22:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts 2011-10-07 13:23:46 283728 ----a-w- C:\Windows\System32\drivers\avgldx64.sys 2011-09-15 13:15:03 175616 ----a-w- C:\Windows\System32\msclmd.dll 2011-09-15 13:15:03 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll . ============= FINISH: 12:42:32.78 =============== DDS.txt Attach.txt
  3. Been searching every forum for hrs, nothing has worked for me so far. I was able to run the logs (see attached). Not much else I can do as far as running or installing programs. I have no run in safe mode as the majority of the information said not to restart zee 'puter. Thanks everyone for any help and/or advice. DDS.txt Attach.txt
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