Hi there, My computer was showing the infostealer.snifula.b trojan last night. I immediately proceeded to run Super Anti Spyware and Malware Bytes in safe mode, but I just want to be sure the trojan is gone. This is the DDS log: . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_29 Run by hp at 12:10:29 on 2012-04-15 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3894.1585 [GMT -4:00] . AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\System32\rundll32.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe C:\Windows\system32\conhost.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe C:\Program Files (x86)\Ask.com\Updater\Updater.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe C:\Program Files\Realtek\RtVOsd\RtVOsd.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\iTunes\iTunes.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe C:\Windows\system32\conhost.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\ATH.exe C:\Windows\system32\conhost.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe C:\Windows\system32\conhost.exe C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe C:\Windows\SysWOW64\NOTEPAD.EXE C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe . ============== Pseudo HJT Report =============== . uInternet Settings,ProxyOverride = *.local mWinlogon: Userinit=userinit.exe BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll TB: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe uRun: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe mRun: [bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe" mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [<NO NAME>] mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe" mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab TCP: DhcpNameServer = 192.168.2.1 TCP: Interfaces\{556A8D8D-5B3C-45D1-82BA-578DDDE13BDB} : DhcpNameServer = 192.168.2.1 TCP: Interfaces\{556A8D8D-5B3C-45D1-82BA-578DDDE13BDB}\452554E444E65647 : DhcpNameServer = 192.168.1.1 mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe" BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll BHO-X64: Symantec NCO BHO - No File BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL BHO-X64: Symantec Intrusion Prevention - No File BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll BHO-X64: Search Helper - No File BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll BHO-X64: Ask Toolbar BHO - No File BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll mRun-x64: [bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe" mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun-x64: [(Default)] mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe" mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\hp\AppData\Roaming\Mozilla\Firefox\Profiles\n9tv8q36.default\ FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_233.dll . ============= SERVICES / DRIVERS =============== . R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS [?] R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS [?] R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120402.001\BHDrvx64.sys [2012-4-2 1160824] R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys --> C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys [?] R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120413.001\IDSviA64.sys [2012-4-13 488568] R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928] R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368] R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS [?] R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [?] R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672] R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2011-9-9 98208] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072] R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-18 103992] R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264] R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-4-14 654408] R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccsvchst.exe [2011-10-12 126400] R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568] R2 RtVOsdService;RtVOsdService Installer;C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe [2010-6-24 315392] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-9-9 2320920] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-4 138360] R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?] R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?] R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?] R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\Windows\system32\DRIVERS\rtl8192se.sys --> C:\Windows\system32\DRIVERS\rtl8192se.sys [?] R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?] R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?] R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?] R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-7 253088] S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?] S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-10 4925184] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?] S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?] S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?] S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?] . =============== Created Last 30 ================ . 2012-04-15 15:44:44 388096 ----a-r- C:\Users\hp\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe 2012-04-15 15:44:44 -------- d-----w- C:\Program Files (x86)\Trend Micro 2012-04-15 03:53:16 -------- d-----w- C:\Program Files (x86)\ESET 2012-04-15 03:13:30 -------- d-----w- C:\Users\hp\AppData\Roaming\SUPERAntiSpyware.com 2012-04-15 03:13:08 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com 2012-04-15 03:13:08 -------- d-----w- C:\Program Files\SUPERAntiSpyware 2012-04-15 02:54:45 -------- d-----w- C:\Users\hp\AppData\Roaming\Malwarebytes 2012-04-15 02:54:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys 2012-04-15 02:54:40 -------- d-----w- C:\ProgramData\Malwarebytes 2012-04-15 02:54:40 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2012-04-15 01:56:05 -------- d-----w- C:\Program Files\Sony 2012-04-11 12:23:26 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe 2012-04-11 12:23:26 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2012-04-11 12:23:26 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2012-04-11 12:20:38 81408 ----a-w- C:\Windows\System32\imagehlp.dll 2012-04-11 12:20:38 5120 ----a-w- C:\Windows\SysWow64\wmi.dll 2012-04-11 12:20:38 5120 ----a-w- C:\Windows\System32\wmi.dll 2012-04-11 12:20:38 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys 2012-04-11 12:20:38 220672 ----a-w- C:\Windows\System32\wintrust.dll 2012-04-11 12:20:38 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll 2012-04-11 12:20:38 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll 2012-04-08 02:37:10 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll 2012-04-08 02:37:06 8669240 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D3322515-8371-47AB-B9C1-50EE1E02034B}\mpengine.dll 2012-04-07 13:54:55 8741536 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe 2012-04-07 13:28:19 418464 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2012-04-03 15:28:57 -------- d-----w- C:\Program Files\iTunes 2012-04-03 15:28:57 -------- d-----w- C:\Program Files\iPod 2012-03-17 16:43:01 592824 ----a-w- C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll 2012-03-17 16:43:01 44472 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozglue.dll . ==================== Find3M ==================== . 2012-04-14 00:54:52 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2012-02-28 06:39:37 1188864 ----a-w- C:\Windows\System32\wininet.dll 2012-02-28 05:38:52 981504 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-02-28 04:31:38 1638912 ----a-w- C:\Windows\System32\mshtml.tlb 2012-02-28 03:52:27 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-02-23 14:18:36 279656 ------w- C:\Windows\System32\MpSigStub.exe 2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll 2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll 2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys 2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys 2012-02-15 16:01:50 52736 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys 2012-02-15 16:01:50 4547944 ----a-w- C:\Windows\System32\usbaaplrc.dll 2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll 2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll 2012-02-10 04:22:23 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll 2012-02-10 04:22:22 505128 ----a-w- C:\Windows\SysWow64\msvcp71.dll 2012-02-10 04:22:22 353576 ----a-w- C:\Windows\SysWow64\msvcr71.dll 2012-02-03 04:34:34 3145728 ----a-w- C:\Windows\System32\win32k.sys 2012-01-25 06:38:39 77312 ----a-w- C:\Windows\System32\rdpwsx.dll 2012-01-25 06:38:38 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll 2012-01-25 06:33:30 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe 2012-01-23 01:54:46 107816 ----a-w- C:\Windows\SysWow64\SynTPCOM.dll 2012-01-23 01:54:45 400168 ----a-w- C:\Windows\System32\SynCOM.dll 2012-01-23 01:54:45 271144 ----a-w- C:\Windows\System32\SynCtrl.dll 2012-01-23 01:54:45 215336 ----a-w- C:\Windows\System32\SynTPAPI.dll 2012-01-23 01:54:45 214312 ----a-w- C:\Windows\SysWow64\SynCtrl.dll 2012-01-23 01:54:45 173352 ----a-w- C:\Windows\SysWow64\SynCOM.dll 2012-01-23 01:54:45 147752 ----a-w- C:\Windows\System32\SynTPCo4.dll 2012-01-23 01:54:45 1390640 ----a-w- C:\Windows\System32\drivers\SynTP.sys . ============= FINISH: 12:11:09.61 =============== Here is the attach log: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 09/09/2011 7:39:49 PM System Uptime: 15/04/2012 7:48:43 AM (5 hours ago) . Motherboard: Hewlett-Packard | | 1425 Processor: Intel® Core i3 CPU M 370 @ 2.40GHz | CPU | 1847/1066mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 449 GiB total, 275.468 GiB free. D: is FIXED (NTFS) - 16 GiB total, 2.338 GiB free. E: is CDROM () F: is FIXED (FAT32) - 0 GiB total, 0.091 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP60: 06/04/2012 11:12:47 AM - Scheduled Checkpoint RP61: 07/04/2012 10:36:36 PM - Windows Update RP62: 11/04/2012 8:20:06 AM - Windows Update RP63: 14/04/2012 9:54:35 PM - Removed Vegas Pro 10.0 (64-bit) RP64: 14/04/2012 10:33:28 PM - Removed Vegas Pro 10.0 (64-bit) RP65: 15/04/2012 11:42:27 AM - Installed HiJackThis RP66: 15/04/2012 11:44:33 AM - Installed HiJackThis . ==== Installed Programs ====================== . Acrobat.com Adobe AIR Adobe Reader 9.5.0 MUI Adobe Shockwave Player 11.5 Agatha Christie - Death on the Nile Apple Application Support Apple Software Update Ask Toolbar Bejeweled 2 Deluxe Bing Bar Bing Bar Platform BitTorrent Blackhawk Striker 2 Cheetah DVD Burner Chuzzle Deluxe Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module CyberLink DVD Suite CyberLink PowerDVD 9 CyberLink YouCam Dora's Carnival Adventure Energy Star Digital Logo Escape Rosecliff Island ESET Online Scanner v3 ESU for Microsoft Windows 7 FATE Final Drive Nitro FLV Player HiJackThis HP Advisor HP Customer Experience Enhancements HP Documentation HP Game Console HP Games HP Power Manager HP Quick Launch HP Setup HP Software Framework HP Support Assistant ImTOO iPod Computer Transfer Intel® Control Center Intel® Graphics Media Accelerator Driver Intel® Management Engine Components Intel® Rapid Storage Technology Java Auto Updater Java 6 Update 29 Jewel Quest - Heritage Junk Mail filter update LabelPrint LightScribe System Software Malwarebytes Anti-Malware version 1.61.0.1400 Microsoft Choice Guard Microsoft Default Manager Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Mozilla Firefox 11.0 (x86 en-GB) MSVCRT Norton 360 Norton Online Backup Penguins! PhotoNow! Plants vs. Zombies Poker Superstars III Polar Bowler Polar Golfer Power2Go PowerDirector QuickTime Realtek Ethernet Controller Driver For Windows 7 Realtek High Definition Audio Driver Realtek USB 2.0 Card Reader REALTEK Wireless LAN Software Recovery Manager Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Skype™ 4.2 Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Virtual Villagers - The Secret City Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sync Windows Live Upload Tool Windows Live Writer WinRAR 4.01 (32-bit) Zuma Deluxe . ==== Event Viewer Messages From Past Week ======== . 15/04/2012 7:50:16 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024809 15/04/2012 7:50:16 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024809 15/04/2012 12:23:41 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 15/04/2012 12:23:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 15/04/2012 12:23:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 15/04/2012 12:23:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 15/04/2012 12:23:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 15/04/2012 12:23:39 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 15/04/2012 12:23:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 15/04/2012 12:23:25 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SYMTDIv tdx vwififlt Wanarpv6 WfpLwf 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 15/04/2012 12:23:25 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start. 14/04/2012 10:41:35 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SymIRON SYMTDIv tdx vwififlt Wanarpv6 WfpLwf . ==== End Of File =========================== This is my HijackThis log: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 11:55:08 AM, on 15/04/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Normal Running processes: C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe C:\Program Files (x86)\Ask.com\Updater\Updater.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\iTunes\iTunes.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\ATH.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe C:\Windows\SysWOW64\NOTEPAD.EXE C:\Users\hp\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON/4 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCON/4 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON/4 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCON/4 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\IPSBHO.DLL O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coIEPlg.dll O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll O4 - HKLM\..\Run: [bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe" O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe" O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKCU\..\Run: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: RtVOsdService Installer (RtVOsdService) - Realtek Semiconductor Corp. - C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 12763 bytes If anyone here can provide some insight, it would be much appreciated. Thank you!
