SOCIOPATH
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Ok thanks. Was this Sonoko more or less just a false positive possibly as well? And yah my buddy just had a few free licenses of Norton so he gave me one but I'm not too concerned. I did try running the removal tools etc but nothing is working so i will just leave it with Windows Defender and Malwarebytes as i agree, they work great together -
Hey guys. Had some weird stuff occur on my laptop the last few nights. Firstly, i have a purchased version or Norton Security Premium and Malwarebytes Premium. Norton gave me a weird message last night stating it needed to run an ipdate but needed to reinstall a newer version too. Once it started doing that, it failed to reinstall. I tried many methods to reinstall it to no avail. I then ran malwarebytes last night and it picked up nothing. However, when i ran Windows Defender, it found Trojan:Win32/Sonoko.A!ms and supposedly successfully removed it. Logs attached and please help as i want to make sure i am clean. P.S. i still haven't been able to reinstall my paid version of Norton Security Premium malwarebyteslog.txt Addition.txt FRST.txt
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When i try to install the beta it hangs on install and i end up having to reboot my pc and reinstall 3.6 so i gave up. Anyone else having issues with the beta install? its working now, ignore this post
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Noticed this PUP.Optional.22ChromeEXT when i ran adwcleaner. Logs attached. Also note. I have the current Windows Insider glitch with Malwarebytes so i cant run any quick scan for Malwarebytes. Its the issue described in this forum but is unrelated to this extension issue. So if you ask for any specific malwarebytes scan, i may have issues. Thanks FRST.txt Addition.txt AdwCleaner[S04].txt
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So i also had to run the hyper scan to actually get a scan to complete now. After that i ran the support tool and heres the log @exile360 mbst-grab-results.zip
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Yes i am getting the same issue as Imod now. I will run a scan first with event log data enabled as you mentioned and then run the Support tool asap
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@exile360 yes thanks. It is working and also does work in the scans but part of this glitch was that after pc reboots it would turn off rootkit scanning and hence that error would return as well. Fortunately the "scan for rootkits" slider does work when you try to turn it back on to enable unlike Web protection, Malware protection and Ransomware protection . Those 3 options will not allow you to even slide them back to on but rookit scan is available to turn back on if it goes to disabled thankfully
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@Imod - Yah i was getting the DDA error after reboots too but later today that specific error has disappeared for me as well. I noticed i was getting the DDA error sometimes after reboots and then when i checked protection, "scan for rookits" would also be disabled. Now this afternoon, i am noticing that rootkit options stays enabled and no errors for DDA but the others are all still disabled such as Web protection is off Malware protection is off Ransomware protection is off
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Glad to help !!
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https://we.tl/t-2YYg4c3Vp9
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Unfortunately the rootkit error didn't reappear while i was running the proc monitor exe. Nevertheless, i uploaded the log file to the webpage as directed but this zip file will not have my license key in it, correct?
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Unfortunately the rootkit error didn't reappear while i was running the proc monitor exe. Nevertheless, i uploaded the log file to the webpage as directed but this zip file will not have my license key in it, correct?
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Norton SONAR stopped something while procmon was running. Should i turn off Norton while i run the program?
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I have the same issue. I am a part of windows insider program as well. Windows 10 recently did an update and boom real time protection is now off and also i get that rootkit message . I am also using a copy of Norton Security but never had issues until this recent windows update "Malwarebytes is unable to load The Anti Rootkit DDA Driver" etc etc Web protection is off Malware protection is off Ransomware protection is off Tried using mbclean etc to no avail. I am a paying customer on Malwarebytes 3.6.1 premium. Should i stay in this forum or post a separate ticket?
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200+ Objects Found with Mlwarebytes (Please Help)
SOCIOPATH replied to SOCIOPATH's topic in Resolved Malware Removal Logs
also malwarebytes found nothing this time
