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Egarrim

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  1. Hi again, i have just started the laptop and used chrome and it has redirected again to reimage. I did notice while redirecting that in the bottom corner of the browser it stated waiting for "Middlerush" .exe .. or something very simular
  2. Hi, and first of all thank you for helping. The log is attached. Can I ask if flushing the DNS would have fixed this issue, I saw reference to it in the fix log. Fixlog.txt
  3. Thats right its not the first time. I could be dishonset and create a new account every time but i dont and i also donate and subscribe to the malwarebytes premium version on three of my own computers and advise customers to do the same. I am asking for help and hope you will help me, I often give help free of charge should a customer call with an issue that I can talk them through or if a customer calls in with a problem I can fix in a few minutes. I could just wipe the laptop and reinstall windows but I like to figure things out and learn so I may help others, but on this occasion it has me stumped, will you help me please.
  4. Hi, I have been asked to have a look at a computer that has been infected with the reimage browser hijack. I have run all my usual programs that would normally rid the computer of these type of infections, but unfortunately it is stubborn and remains. I have run RKill, adwcleaner (nothing) JRT (nothing) Malwarebytes (nothing) hitman pro (nothing) and lastly emisoft emergency repair kit. Nothing shows up in these logs and yet as soon as I use google chrome to access the internet I get redirects and a new tab inviting me to download and buy the reimage program also adverts of a very explicit nature. Apparently the computer was infected just before xmas and the girls father reset it back to factory settings with the option to retain files and documents, so any programs have been lost that may have given a clue as to how this infection got onto the laptop in the first instance. PS I have checked the extensions in chrome and there is no sign of anything untoward in there either. Hope you can help and I wish you all well for the new year. The farbar logs are attached Addition.txt FRST.txt
  5. Hi, I hope you can help me please, I have a program called systheal optimizer that has appeared on my laptop, I have no idea how to remove this as there is no program listed in add remove program. Could I ask for help please. Kind regards
  6. Thank you for your kind help. Благодаря за помощта. Просто практикуване прекарвам 5 седмици в България всяко лято. (Созопол)
  7. Hi, i have run the scan on my neighbours laptop. The scan came up negative. As i had been in possession of it for over two weeks she asked for it back. I have let her have it to use. I can always ask for it back if you think more needs to be done, but as this scan was negative i thought it safe for her to use. She doesn't use for on line backing etc.. Is there any more that requires checking out, or things to clean up? I can get it back off her if there is. Regards Dave.
  8. Hi, done a full scan after i updated AVG, no infections were found. Regards Dave
  9. Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 31-10-2013 Ran by Mrs Whinfrey at 2013-11-06 18:31:11 Run:1 Running from C:\Users\Mrs Whinfrey\Desktop Boot Mode: Normal ============================================== Content of fixlist: ***************** C:\Users\Mrs Whinfrey\AppData\Roaming\skype.ini ***************** C:\Users\Mrs Whinfrey\AppData\Roaming\skype.ini => Moved successfully. ==== End of Fixlog ====
  10. Hi thanks for your continued help. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 31-10-2013Ran by Mrs Whinfrey (administrator) on MRSWHINFREY on 05-11-2013 16:02:28Running from C:\Users\Mrs Whinfrey\DownloadsWindows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: Normal ==================== Processes (Whitelisted) ================= () C:\Windows\System32\GFNEXSrv.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe() C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe(Skype Technologies S.A.) C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe(TOSHIBA Corporation) C:\windows\system32\TODDSrv.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgemca.exe(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe(SRS Labs, Inc.) C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\Teco.exe(Toshiba Europe GmbH) C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe(Intel Corporation) C:\Windows\System32\igfxtray.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Corporation) C:\Windows\System32\igfxpers.exe(Google Inc.) C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3070 B611 series\Bin\ScanToPCActivationApp.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe(Toshiba) C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgui.exe(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe(Synaptics Incorporated) C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Registry (Whitelisted) ================== HKLM\...\Run: [] - [x]HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12459112 2012-03-16] (Realtek Semiconductor)HKLM\...\Run: [sRS Premium Sound HD] - C:\Program Files\SRS Labs\SRS Control Panel\SRS_Premium_Sound_HD.zip [223180 2012-03-22] ()HKLM\...\Run: [synTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2866960 2011-12-19] (Synaptics Incorporated)HKLM\...\Run: [TPwrMain] - C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe [590256 2011-09-23] (TOSHIBA Corporation)HKLM\...\Run: [TCrdMain] - C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [989056 2011-12-14] (TOSHIBA Corporation)HKLM\...\Run: [Teco] - C:\Program Files\TOSHIBA\TECO\Teco.exe [1548208 2011-11-24] (TOSHIBA Corporation)HKLM\...\Run: [TosWaitSrv] - C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [712096 2011-12-14] (TOSHIBA Corporation)HKLM\...\Run: [TosSENotify] - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2011-11-26] (TOSHIBA Corporation)HKLM\...\Run: [TosVolRegulator] - C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)HKLM\...\Run: [Toshiba TEMPRO] - C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe [1546720 2011-02-10] (Toshiba Europe GmbH)HKLM\...\Run: [Toshiba Registration] - C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe [150992 2012-05-11] (Toshiba Europe GmbH)HKLM\...\Run: [HotKeysCmds] - C:\windows\system32\hkcmd.exe [ ] ()Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)HKCU\...\Run: [swg] - C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2012-05-11] (Google Inc.)HKCU\...\Run: [HP Deskjet 3070 B611 series (NET)] - C:\Program Files\HP\HP Deskjet 3070 B611 series\Bin\ScanToPCActivationApp.exe [2547048 2011-03-30] (Hewlett-Packard Co.)HKCU\...\Run: [iCloudServices] - C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [59720 2013-09-14] (Apple Inc.)HKCU\...\Run: [ApplePhotoStreams] - C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59720 2013-09-15] (Apple Inc.)HKCU\...\Run: [skype] - C:\Program Files (x86)\Skype\Phone\Skype.exe [20473504 2013-10-02] (Skype Technologies S.A.)HKLM-x32\...\Run: [NBAgent] - C:\Program Files (x86)\Nero\Nero 11\Nero BackItUp\NBAgent.exe [1492264 2011-11-18] (Nero AG)HKLM-x32\...\Run: [iTSecMng] - C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe [80840 2011-04-02] (TOSHIBA CORPORATION)HKLM-x32\...\Run: [uSB3MON] - C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-01-05] (Intel Corporation)HKLM-x32\...\Run: [HP Software Update] - C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe [49208 2011-01-12] (Hewlett-Packard)HKLM-x32\...\Run: [] - [x]HKLM-x32\...\Run: [Microsoft Default Manager] - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe [439568 2010-05-10] (Microsoft Corporation)HKLM-x32\...\Run: [GrooveMonitor] - C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-09-13] (Apple Inc.)HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-10-23] (Apple Inc.)HKLM-x32\...\Run: [AVG_UI] - C:\Program Files (x86)\AVG\AVG2014\avgui.exe [4908592 2013-10-07] (AVG Technologies CZ, s.r.o.)HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-09-05] (Adobe Systems Incorporated)HKLM-x32\...\Run: [sunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)HKU\Default\...\Run: [TOPI.EXE] - C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\TOPI.exe [846936 2011-05-16] (TOSHIBA)HKU\Default User\...\Run: [TOPI.EXE] - C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\TOPI.exe [846936 2011-05-16] (TOSHIBA)Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnkShortcutTarget: TRDCReminder.lnk -> C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe)Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnkShortcutTarget: TRDCReminder.lnk -> C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe)Startup: C:\Users\Mrs Whinfrey\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Deskjet 3070 B611 series (Network).lnkShortcutTarget: Monitor Ink Alerts - HP Deskjet 3070 B611 series (Network).lnk -> C:\Program Files\HP\HP Deskjet 3070 B611 series\bin\HPStatusBL.dll (Hewlett-Packard Co.) ==================== Internet (Whitelisted) ==================== HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TEUA&bmod=TEUAHKCU\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.google.co.uk/SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {794C4B55-EA35-431E-A147-180E8BED5FD7} URL = BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)BHO-x32: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)BHO-x32: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)BHO-x32: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll (Microsoft Corporation)BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)BHO-x32: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)Toolbar: HKLM-x32 - @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll (Microsoft Corporation)Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cabHandler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 Chrome: =======CHR Extension: (Skype Click to Call) - C:\Users\MRSWHI~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\6.13.0.13771_0CHR HKLM-x32\...\Chrome\Extension: [dlmdlmoekcipeicfbnohedgkglmbhcla] - C:\Program Files (x86)\Whilokii\dlmdlmoekcipeicfbnohedgkglmbhcla.crxCHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx ==================== Services (Whitelisted) ================= R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [3538480 2013-10-03] (AVG Technologies CZ, s.r.o.)R2 avgwd; C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [301152 2013-09-25] (AVG Technologies CZ, s.r.o.)R2 GFNEXSrv; C:\Windows\System32\GFNEXSrv.exe [162824 2010-09-10] ()R2 Intel® ME Service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [128280 2012-02-21] ()R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [161560 2012-02-21] (Intel Corporation)R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)R2 MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)S3 TemproMonitoringService; C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [112080 2011-02-10] (Toshiba Europe GmbH) ==================== Drivers (Whitelisted) ==================== R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [148792 2013-09-25] (AVG Technologies CZ, s.r.o.)R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [241464 2013-09-02] (AVG Technologies CZ, s.r.o.)R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [192824 2013-09-02] (AVG Technologies CZ, s.r.o.)R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [212280 2013-09-02] (AVG Technologies CZ, s.r.o.)R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [294712 2013-09-02] (AVG Technologies CZ, s.r.o.)R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [123704 2013-08-20] (AVG Technologies CZ, s.r.o.)R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31544 2013-09-08] (AVG Technologies CZ, s.r.o.)R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [251192 2013-08-01] (AVG Technologies CZ, s.r.o.)S3 mbamchameleon; C:\windows\system32\drivers\mbamchameleon.sys [91352 2013-11-05] (Malwarebytes Corporation)R3 MBAMProtector; C:\windows\system32\drivers\mbam.sys [25928 2013-04-04] (Malwarebytes Corporation)S3 RtkBtFilter; C:\Windows\System32\DRIVERS\RtkBtfilter.sys [21096 2012-01-05] (Realtek Microelectronics)R3 RTL8192Ce; C:\Windows\System32\DRIVERS\rtwlane.sys [1082472 2012-01-17] (Realtek Semiconductor Corporation )S3 Tosrfcom; No ImagePathS1 SASDIFSV; \??\C:\Users\MRSWHI~1\AppData\Local\Temp\SAS_SelfExtract\SASDIFSV64.SYS [x]S1 SASKUTIL; \??\C:\Users\MRSWHI~1\AppData\Local\Temp\SAS_SelfExtract\SASKUTIL64.SYS [x] ==================== NetSvcs (Whitelisted) =================== ==================== One Month Created Files and Folders ======== 2013-11-05 16:02 - 2013-11-05 16:02 - 00000000 ____D C:\FRST2013-11-05 16:01 - 2013-11-05 16:01 - 01957098 _____ (Farbar) C:\Users\Mrs Whinfrey\Downloads\FRST64.exe2013-11-05 15:43 - 2013-11-05 15:43 - 00000000 _____ C:\windows\setuperr.log2013-11-05 15:20 - 2013-11-05 15:20 - 00000000 ____D C:\Program Files\stinger2013-11-05 13:25 - 2013-11-05 13:25 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\SUPERAntiSpyware.com2013-11-05 13:25 - 2013-11-05 13:25 - 00000000 ____D C:\ProgramData\SUPERAntiSpyware.com2013-11-05 12:46 - 2013-11-05 12:46 - 00012872 _____ (SurfRight B.V.) C:\windows\system32\bootdelete.exe2013-11-05 12:39 - 2013-11-05 12:46 - 00000000 ____D C:\ProgramData\HitmanPro2013-11-05 09:16 - 2013-11-05 09:16 - 00000058 _____ C:\Users\Public\Desktop\Daves Support.url2013-11-05 09:14 - 2013-11-05 15:22 - 00001380 _____ C:\windows\PFRO.log2013-11-02 22:02 - 2013-11-02 22:02 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\Auslogics2013-11-02 17:11 - 2013-11-02 17:13 - 00000000 ____D C:\ProgramData\Sophos2013-11-02 17:11 - 2013-11-02 17:11 - 00000000 ____D C:\Program Files (x86)\Sophos2013-11-02 15:36 - 2013-11-02 15:36 - 00000000 ____D C:\Program Files (x86)\ESET2013-11-02 11:40 - 2013-11-02 11:40 - 00002515 _____ C:\Users\Public\Desktop\Skype.lnk2013-11-02 11:13 - 2013-11-02 11:12 - 00264616 _____ (Oracle Corporation) C:\windows\SysWOW64\javaws.exe2013-11-02 11:13 - 2013-11-02 11:12 - 00096168 _____ (Oracle Corporation) C:\windows\SysWOW64\WindowsAccessBridge-32.dll2013-11-02 11:11 - 2013-11-05 15:13 - 00000830 _____ C:\windows\Tasks\Adobe Flash Player Updater.job2013-11-02 11:11 - 2013-11-02 11:11 - 00003768 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater2013-11-02 11:10 - 2013-11-02 11:10 - 00002030 _____ C:\Users\Public\Desktop\Adobe Reader XI.lnk2013-11-02 10:28 - 2013-11-05 15:43 - 00001130 _____ C:\windows\setupact.log2013-11-01 23:44 - 2013-11-05 15:36 - 00000058 _____ C:\windows\system32\zerobyte_files_deleted.txt2013-11-01 20:58 - 2013-11-05 15:36 - 00000076 _____ C:\windows\zerobyte_files_deleted.txt2013-11-01 20:50 - 2013-11-01 20:50 - 00000000 ____D C:\Users\Mrs Whinfrey\Desktop\MRSWHINFREY2013-10-29 08:55 - 2013-11-05 15:31 - 00000000 ____D C:\AdwCleaner2013-10-29 08:55 - 2013-10-29 08:55 - 01060070 _____ C:\Users\Mrs Whinfrey\Downloads\AdwCleaner (1).exe2013-10-29 08:37 - 2013-10-29 08:37 - 00003230 _____ C:\windows\System32\Tasks\SidebarExecute2013-10-29 08:37 - 2013-10-29 08:37 - 00000976 _____ C:\Users\Public\Desktop\AVG 2014.lnk2013-10-29 08:37 - 2013-10-29 08:37 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\TuneUp Software2013-10-29 08:37 - 2013-10-29 08:37 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\AVG20142013-10-29 08:35 - 2013-10-29 08:37 - 00000000 ____D C:\ProgramData\AVG20142013-10-29 08:35 - 2013-10-29 08:35 - 00000000 ___HD C:\$AVG2013-10-29 08:35 - 2013-10-29 08:35 - 00000000 ____D C:\Program Files (x86)\AVG2013-10-29 08:32 - 2013-11-05 09:19 - 00000000 ____D C:\ProgramData\MFAData2013-10-29 08:32 - 2013-11-02 11:55 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Local\Avg20142013-10-29 08:32 - 2013-10-29 08:32 - 04436568 _____ (AVG Technologies) C:\Users\Mrs Whinfrey\Downloads\avg_free_stb_all_2014_4158_cnet.exe2013-10-29 08:32 - 2013-10-29 08:32 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Local\MFAData2013-10-28 21:39 - 2013-10-28 21:39 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\AVAST Software2013-10-28 18:00 - 2013-10-28 18:01 - 00000000 ____D C:\windows\system32\MRT2013-10-28 18:00 - 2013-09-26 01:46 - 80541720 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe2013-10-28 17:27 - 2013-10-28 17:27 - 00000045 _____ C:\windows\SysWOW64\initdebug.nfo2013-10-28 17:19 - 2013-10-28 17:19 - 02143832 _____ C:\Users\Mrs Whinfrey\Downloads\instsf449.exe2013-10-28 09:18 - 2013-10-28 09:18 - 00000000 ____D C:\windows\ERUNT2013-10-28 09:17 - 2013-10-28 09:17 - 01060070 _____ C:\Users\Mrs Whinfrey\Downloads\AdwCleaner.exe2013-10-28 09:16 - 2013-10-28 09:16 - 01033335 _____ (Thisisu) C:\Users\Mrs Whinfrey\Downloads\JRT.exe2013-10-26 16:22 - 2013-10-26 16:22 - 00001124 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2013-10-26 16:22 - 2013-10-26 16:22 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware2013-10-26 16:22 - 2013-04-04 13:50 - 00025928 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbam.sys2013-10-26 16:21 - 2013-10-26 16:21 - 10285040 _____ (Malwarebytes Corporation ) C:\Users\Mrs Whinfrey\Downloads\mbam-setup-1.75.0.1300.exe2013-10-25 17:54 - 2013-11-05 12:48 - 00091352 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbamchameleon.sys2013-10-25 16:23 - 2013-10-25 16:23 - 00001794 _____ C:\Users\Public\Desktop\iTunes.lnk2013-10-25 16:22 - 2013-10-25 16:23 - 00000000 ____D C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF692013-10-25 16:22 - 2013-10-25 16:23 - 00000000 ____D C:\Program Files\iTunes2013-10-25 16:22 - 2013-10-25 16:23 - 00000000 ____D C:\Program Files (x86)\iTunes2013-10-25 16:22 - 2013-10-25 16:22 - 00000000 ____D C:\Program Files\iPod2013-10-25 16:15 - 2013-10-25 16:15 - 00001856 _____ C:\Users\Public\Desktop\QuickTime Player.lnk2013-10-25 16:15 - 2013-10-25 16:15 - 00000000 ____D C:\Program Files (x86)\QuickTime2013-10-09 18:49 - 2013-09-22 23:28 - 01767936 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll2013-10-09 18:49 - 2013-09-22 23:28 - 01141248 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll2013-10-09 18:49 - 2013-09-22 23:27 - 14335488 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll2013-10-09 18:49 - 2013-09-22 23:27 - 13761024 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll2013-10-09 18:49 - 2013-09-22 23:27 - 02876928 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll2013-10-09 18:49 - 2013-09-22 23:27 - 02048512 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll2013-10-09 18:49 - 2013-09-22 23:27 - 00690688 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript.dll2013-10-09 18:49 - 2013-09-22 23:27 - 00493056 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll2013-10-09 18:49 - 2013-09-22 23:27 - 00391168 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll2013-10-09 18:49 - 2013-09-22 23:27 - 00109056 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesysprep.dll2013-10-09 18:49 - 2013-09-22 23:27 - 00061440 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll2013-10-09 18:49 - 2013-09-22 23:27 - 00039424 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll2013-10-09 18:49 - 2013-09-22 23:27 - 00033280 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll2013-10-09 18:49 - 2013-09-22 22:55 - 02241024 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll2013-10-09 18:49 - 2013-09-22 22:55 - 01365504 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll2013-10-09 18:49 - 2013-09-22 22:55 - 00051712 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe2013-10-09 18:49 - 2013-09-22 22:54 - 19252224 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll2013-10-09 18:49 - 2013-09-22 22:54 - 15404544 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll2013-10-09 18:49 - 2013-09-22 22:54 - 03959296 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll2013-10-09 18:49 - 2013-09-22 22:54 - 02647552 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll2013-10-09 18:49 - 2013-09-22 22:54 - 00855552 _____ (Microsoft Corporation) C:\windows\system32\jscript.dll2013-10-09 18:49 - 2013-09-22 22:54 - 00603136 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll2013-10-09 18:49 - 2013-09-22 22:54 - 00526336 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll2013-10-09 18:49 - 2013-09-22 22:54 - 00136704 _____ (Microsoft Corporation) C:\windows\system32\iesysprep.dll2013-10-09 18:49 - 2013-09-22 22:54 - 00067072 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll2013-10-09 18:49 - 2013-09-22 22:54 - 00053248 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll2013-10-09 18:49 - 2013-09-22 22:54 - 00039936 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll2013-10-09 18:49 - 2013-09-21 03:38 - 02706432 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb2013-10-09 18:49 - 2013-09-21 03:30 - 02706432 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb2013-10-09 18:49 - 2013-09-21 02:48 - 00089600 _____ (Microsoft Corporation) C:\windows\system32\RegisterIEPKEYs.exe2013-10-09 18:49 - 2013-09-21 02:39 - 00071680 _____ (Microsoft Corporation) C:\windows\SysWOW64\RegisterIEPKEYs.exe2013-10-09 18:21 - 2013-10-10 17:22 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Local\LogMeIn Rescue Applet2013-10-09 18:21 - 2013-10-09 18:21 - 01295200 _____ (LogMeIn, Inc.) C:\Users\Mrs Whinfrey\Downloads\Support-LogMeInRescue.exe2013-10-09 18:07 - 2013-10-09 18:07 - 00784888 _____ (Google Inc.) C:\Users\Mrs Whinfrey\Downloads\ChromeSetup.exe2013-10-09 15:01 - 2013-09-14 01:10 - 00497152 _____ (Microsoft Corporation) C:\windows\system32\Drivers\afd.sys2013-10-09 15:01 - 2013-09-08 02:30 - 01903552 _____ (Microsoft Corporation) C:\windows\system32\Drivers\tcpip.sys2013-10-09 15:01 - 2013-09-08 02:27 - 00327168 _____ (Microsoft Corporation) C:\windows\system32\mswsock.dll2013-10-09 15:01 - 2013-09-08 02:03 - 00231424 _____ (Microsoft Corporation) C:\windows\SysWOW64\mswsock.dll2013-10-09 15:01 - 2013-07-12 10:41 - 00185344 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbvideo.sys2013-10-09 15:01 - 2013-07-12 10:41 - 00100864 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbcir.sys2013-10-09 15:01 - 2013-07-04 12:57 - 00259584 _____ (Microsoft Corporation) C:\windows\system32\WebClnt.dll2013-10-09 15:01 - 2013-07-04 12:50 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\comctl32.dll2013-10-09 15:01 - 2013-07-04 12:50 - 00102400 _____ (Microsoft Corporation) C:\windows\system32\davclnt.dll2013-10-09 15:01 - 2013-07-04 11:57 - 00205824 _____ (Microsoft Corporation) C:\windows\SysWOW64\WebClnt.dll2013-10-09 15:01 - 2013-07-04 11:51 - 00081920 _____ (Microsoft Corporation) C:\windows\SysWOW64\davclnt.dll2013-10-09 15:01 - 2013-07-04 11:50 - 00530432 _____ (Microsoft Corporation) C:\windows\SysWOW64\comctl32.dll2013-10-09 15:01 - 2013-07-04 10:11 - 00140800 _____ (Microsoft Corporation) C:\windows\system32\Drivers\mrxdav.sys2013-10-09 15:01 - 2013-07-03 04:05 - 00076800 _____ (Microsoft Corporation) C:\windows\system32\Drivers\hidclass.sys2013-10-09 15:01 - 2013-07-03 04:05 - 00032896 _____ (Microsoft Corporation) C:\windows\system32\Drivers\hidparse.sys2013-10-09 15:01 - 2013-06-25 22:55 - 00785624 _____ (Microsoft Corporation) C:\windows\system32\Drivers\Wdf01000.sys2013-10-09 15:01 - 2013-06-06 05:50 - 00041472 _____ (Microsoft Corporation) C:\windows\system32\lpk.dll2013-10-09 15:01 - 2013-06-06 05:49 - 00100864 _____ (Microsoft Corporation) C:\windows\system32\fontsub.dll2013-10-09 15:01 - 2013-06-06 05:49 - 00014336 _____ (Microsoft Corporation) C:\windows\system32\dciman32.dll2013-10-09 15:01 - 2013-06-06 05:47 - 00046080 _____ (Adobe Systems) C:\windows\system32\atmlib.dll2013-10-09 15:01 - 2013-06-06 04:57 - 00025600 _____ (Microsoft Corporation) C:\windows\SysWOW64\lpk.dll2013-10-09 15:01 - 2013-06-06 04:51 - 00070656 _____ (Microsoft Corporation) C:\windows\SysWOW64\fontsub.dll2013-10-09 15:01 - 2013-06-06 04:50 - 00010240 _____ (Microsoft Corporation) C:\windows\SysWOW64\dciman32.dll2013-10-09 15:01 - 2013-06-06 03:30 - 00368128 _____ (Adobe Systems Incorporated) C:\windows\system32\atmfd.dll2013-10-09 15:01 - 2013-06-06 03:01 - 00295424 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\atmfd.dll2013-10-09 15:01 - 2013-06-06 03:01 - 00034304 _____ (Adobe Systems) C:\windows\SysWOW64\atmlib.dll2013-10-09 15:00 - 2013-09-04 12:12 - 00343040 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbhub.sys2013-10-09 15:00 - 2013-09-04 12:11 - 00325120 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbport.sys2013-10-09 15:00 - 2013-09-04 12:11 - 00099840 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbccgp.sys2013-10-09 15:00 - 2013-09-04 12:11 - 00052736 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbehci.sys2013-10-09 15:00 - 2013-09-04 12:11 - 00030720 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbuhci.sys2013-10-09 15:00 - 2013-09-04 12:11 - 00025600 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbohci.sys2013-10-09 15:00 - 2013-09-04 12:11 - 00007808 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbd.sys2013-10-09 15:00 - 2013-08-29 02:17 - 05549504 _____ (Microsoft Corporation) C:\windows\system32\ntoskrnl.exe2013-10-09 15:00 - 2013-08-29 02:16 - 01732032 _____ (Microsoft Corporation) C:\windows\system32\ntdll.dll2013-10-09 15:00 - 2013-08-29 02:16 - 00859648 _____ (Microsoft Corporation) C:\windows\system32\tdh.dll2013-10-09 15:00 - 2013-08-29 02:16 - 00243712 _____ (Microsoft Corporation) C:\windows\system32\wow64.dll2013-10-09 15:00 - 2013-08-29 02:13 - 00878080 _____ (Microsoft Corporation) C:\windows\system32\advapi32.dll2013-10-09 15:00 - 2013-08-29 01:51 - 03969472 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntkrnlpa.exe2013-10-09 15:00 - 2013-08-29 01:51 - 03914176 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntoskrnl.exe2013-10-09 15:00 - 2013-08-29 01:50 - 01292192 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntdll.dll2013-10-09 15:00 - 2013-08-29 01:50 - 00619520 _____ (Microsoft Corporation) C:\windows\SysWOW64\tdh.dll2013-10-09 15:00 - 2013-08-29 01:50 - 00005120 _____ (Microsoft Corporation) C:\windows\SysWOW64\wow32.dll2013-10-09 15:00 - 2013-08-29 01:48 - 00640512 _____ (Microsoft Corporation) C:\windows\SysWOW64\advapi32.dll2013-10-09 15:00 - 2013-08-29 00:49 - 00025600 _____ (Microsoft Corporation) C:\windows\SysWOW64\setup16.exe2013-10-09 15:00 - 2013-08-29 00:49 - 00014336 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntvdm64.dll2013-10-09 15:00 - 2013-08-29 00:49 - 00007680 _____ (Microsoft Corporation) C:\windows\SysWOW64\instnm.exe2013-10-09 15:00 - 2013-08-29 00:49 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\user.exe2013-10-09 15:00 - 2013-08-28 01:21 - 03155968 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys2013-10-09 15:00 - 2013-08-28 01:12 - 00461312 _____ (Microsoft Corporation) C:\windows\system32\scavengeui.dll2013-10-09 15:00 - 2013-08-01 12:09 - 00983488 _____ (Microsoft Corporation) C:\windows\system32\Drivers\dxgkrnl.sys2013-10-09 15:00 - 2013-07-20 10:33 - 00124112 _____ (Microsoft Corporation) C:\windows\system32\PresentationCFFRasterizerNative_v0300.dll2013-10-09 15:00 - 2013-07-20 10:33 - 00102608 _____ (Microsoft Corporation) C:\windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll ==================== One Month Modified Files and Folders ======= 2013-11-05 16:02 - 2013-11-05 16:02 - 00000000 ____D C:\FRST2013-11-05 16:01 - 2013-11-05 16:01 - 01957098 _____ (Farbar) C:\Users\Mrs Whinfrey\Downloads\FRST64.exe2013-11-05 16:01 - 2012-11-21 20:05 - 00000270 _____ C:\windows\Tasks\HP Photo Creations Messager.job2013-11-05 15:51 - 2009-07-14 04:45 - 00024608 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A02013-11-05 15:51 - 2009-07-14 04:45 - 00024608 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A02013-11-05 15:48 - 2009-07-14 05:13 - 00726444 _____ C:\windows\system32\PerfStringBackup.INI2013-11-05 15:47 - 2012-11-19 21:34 - 01215015 _____ C:\windows\WindowsUpdate.log2013-11-05 15:43 - 2013-11-05 15:43 - 00000000 _____ C:\windows\setuperr.log2013-11-05 15:43 - 2013-11-02 10:28 - 00001130 _____ C:\windows\setupact.log2013-11-05 15:43 - 2012-11-19 21:37 - 00000828 _____ C:\windows\Tasks\ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d-Logon.job2013-11-05 15:43 - 2012-05-11 18:52 - 00000908 _____ C:\windows\Tasks\GoogleUpdateTaskMachineCore.job2013-11-05 15:43 - 2009-07-14 05:08 - 00000006 ____H C:\windows\Tasks\SA.DAT2013-11-05 15:37 - 2012-11-19 14:43 - 00000000 ____D C:\Users\Mrs Whinfrey2013-11-05 15:37 - 2009-07-14 03:20 - 00000000 __RHD C:\Users\Default2013-11-05 15:36 - 2013-11-01 23:44 - 00000058 _____ C:\windows\system32\zerobyte_files_deleted.txt2013-11-05 15:36 - 2013-11-01 20:58 - 00000076 _____ C:\windows\zerobyte_files_deleted.txt2013-11-05 15:31 - 2013-10-29 08:55 - 00000000 ____D C:\AdwCleaner2013-11-05 15:22 - 2013-11-05 09:14 - 00001380 _____ C:\windows\PFRO.log2013-11-05 15:20 - 2013-11-05 15:20 - 00000000 ____D C:\Program Files\stinger2013-11-05 15:13 - 2013-11-02 11:11 - 00000830 _____ C:\windows\Tasks\Adobe Flash Player Updater.job2013-11-05 15:07 - 2012-05-11 18:52 - 00000912 _____ C:\windows\Tasks\GoogleUpdateTaskMachineUA.job2013-11-05 13:25 - 2013-11-05 13:25 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\SUPERAntiSpyware.com2013-11-05 13:25 - 2013-11-05 13:25 - 00000000 ____D C:\ProgramData\SUPERAntiSpyware.com2013-11-05 13:24 - 2012-11-19 14:43 - 00000000 ___RD C:\Users\Mrs Whinfrey\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup2013-11-05 12:48 - 2013-10-25 17:54 - 00091352 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbamchameleon.sys2013-11-05 12:46 - 2013-11-05 12:46 - 00012872 _____ (SurfRight B.V.) C:\windows\system32\bootdelete.exe2013-11-05 12:46 - 2013-11-05 12:39 - 00000000 ____D C:\ProgramData\HitmanPro2013-11-05 11:22 - 2012-12-09 09:41 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\Skype2013-11-05 09:19 - 2013-10-29 08:32 - 00000000 ____D C:\ProgramData\MFAData2013-11-05 09:16 - 2013-11-05 09:16 - 00000058 _____ C:\Users\Public\Desktop\Daves Support.url2013-11-02 22:02 - 2013-11-02 22:02 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\Auslogics2013-11-02 17:13 - 2013-11-02 17:11 - 00000000 ____D C:\ProgramData\Sophos2013-11-02 17:11 - 2013-11-02 17:11 - 00000000 ____D C:\Program Files (x86)\Sophos2013-11-02 15:36 - 2013-11-02 15:36 - 00000000 ____D C:\Program Files (x86)\ESET2013-11-02 13:22 - 2012-11-19 21:37 - 00000830 _____ C:\windows\Tasks\ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d.job2013-11-02 11:55 - 2013-10-29 08:32 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Local\Avg20142013-11-02 11:40 - 2013-11-02 11:40 - 00002515 _____ C:\Users\Public\Desktop\Skype.lnk2013-11-02 11:40 - 2013-03-24 15:31 - 00000000 ___RD C:\Program Files (x86)\Skype2013-11-02 11:40 - 2012-05-11 18:35 - 00000000 ____D C:\ProgramData\Skype2013-11-02 11:12 - 2013-11-02 11:13 - 00264616 _____ (Oracle Corporation) C:\windows\SysWOW64\javaws.exe2013-11-02 11:12 - 2013-11-02 11:13 - 00096168 _____ (Oracle Corporation) C:\windows\SysWOW64\WindowsAccessBridge-32.dll2013-11-02 11:12 - 2012-05-11 18:18 - 00175016 _____ (Oracle Corporation) C:\windows\SysWOW64\javaw.exe2013-11-02 11:12 - 2012-05-11 18:18 - 00174504 _____ (Oracle Corporation) C:\windows\SysWOW64\java.exe2013-11-02 11:12 - 2012-05-11 18:18 - 00000000 ____D C:\Program Files (x86)\Java2013-11-02 11:11 - 2013-11-02 11:11 - 00003768 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater2013-11-02 11:11 - 2012-11-19 14:46 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\Adobe2013-11-02 11:11 - 2012-05-11 18:50 - 00000000 ____D C:\ProgramData\Adobe2013-11-02 11:11 - 2012-05-11 18:47 - 00692616 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe2013-11-02 11:11 - 2012-05-11 18:47 - 00071048 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl2013-11-02 11:10 - 2013-11-02 11:10 - 00002030 _____ C:\Users\Public\Desktop\Adobe Reader XI.lnk2013-11-02 11:10 - 2012-05-11 18:50 - 00000000 ____D C:\Program Files (x86)\Adobe2013-11-01 22:08 - 2012-05-12 03:13 - 00000000 ____D C:\windows\Panther2013-11-01 20:50 - 2013-11-01 20:50 - 00000000 ____D C:\Users\Mrs Whinfrey\Desktop\MRSWHINFREY2013-10-29 08:55 - 2013-10-29 08:55 - 01060070 _____ C:\Users\Mrs Whinfrey\Downloads\AdwCleaner (1).exe2013-10-29 08:37 - 2013-10-29 08:37 - 00003230 _____ C:\windows\System32\Tasks\SidebarExecute2013-10-29 08:37 - 2013-10-29 08:37 - 00000976 _____ C:\Users\Public\Desktop\AVG 2014.lnk2013-10-29 08:37 - 2013-10-29 08:37 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\TuneUp Software2013-10-29 08:37 - 2013-10-29 08:37 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\AVG20142013-10-29 08:37 - 2013-10-29 08:35 - 00000000 ____D C:\ProgramData\AVG20142013-10-29 08:35 - 2013-10-29 08:35 - 00000000 ___HD C:\$AVG2013-10-29 08:35 - 2013-10-29 08:35 - 00000000 ____D C:\Program Files (x86)\AVG2013-10-29 08:32 - 2013-10-29 08:32 - 04436568 _____ (AVG Technologies) C:\Users\Mrs Whinfrey\Downloads\avg_free_stb_all_2014_4158_cnet.exe2013-10-29 08:32 - 2013-10-29 08:32 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Local\MFAData2013-10-29 08:30 - 2012-11-21 18:47 - 00000000 ____D C:\ProgramData\AVAST Software2013-10-28 21:39 - 2013-10-28 21:39 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Roaming\AVAST Software2013-10-28 21:37 - 2012-11-21 18:48 - 00004182 _____ C:\windows\System32\Tasks\avast! Emergency Update2013-10-28 21:06 - 2012-11-21 18:48 - 00334648 _____ (AVAST Software) C:\windows\system32\aswBoot.exe2013-10-28 21:02 - 2012-11-21 18:48 - 00000000 _____ C:\windows\SysWOW64\config.nt2013-10-28 18:02 - 2012-05-11 18:35 - 00000000 ____D C:\Program Files (x86)\Microsoft Office2013-10-28 18:01 - 2013-10-28 18:00 - 00000000 ____D C:\windows\system32\MRT2013-10-28 17:27 - 2013-10-28 17:27 - 00000045 _____ C:\windows\SysWOW64\initdebug.nfo2013-10-28 17:19 - 2013-10-28 17:19 - 02143832 _____ C:\Users\Mrs Whinfrey\Downloads\instsf449.exe2013-10-28 11:18 - 2009-07-14 03:20 - 00000000 ____D C:\windows\rescache2013-10-28 09:18 - 2013-10-28 09:18 - 00000000 ____D C:\windows\ERUNT2013-10-28 09:17 - 2013-10-28 09:17 - 01060070 _____ C:\Users\Mrs Whinfrey\Downloads\AdwCleaner.exe2013-10-28 09:16 - 2013-10-28 09:16 - 01033335 _____ (Thisisu) C:\Users\Mrs Whinfrey\Downloads\JRT.exe2013-10-26 16:22 - 2013-10-26 16:22 - 00001124 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2013-10-26 16:22 - 2013-10-26 16:22 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware2013-10-26 16:21 - 2013-10-26 16:21 - 10285040 _____ (Malwarebytes Corporation ) C:\Users\Mrs Whinfrey\Downloads\mbam-setup-1.75.0.1300.exe2013-10-25 16:23 - 2013-10-25 16:23 - 00001794 _____ C:\Users\Public\Desktop\iTunes.lnk2013-10-25 16:23 - 2013-10-25 16:22 - 00000000 ____D C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF692013-10-25 16:23 - 2013-10-25 16:22 - 00000000 ____D C:\Program Files\iTunes2013-10-25 16:23 - 2013-10-25 16:22 - 00000000 ____D C:\Program Files (x86)\iTunes2013-10-25 16:22 - 2013-10-25 16:22 - 00000000 ____D C:\Program Files\iPod2013-10-25 16:15 - 2013-10-25 16:15 - 00001856 _____ C:\Users\Public\Desktop\QuickTime Player.lnk2013-10-25 16:15 - 2013-10-25 16:15 - 00000000 ____D C:\Program Files (x86)\QuickTime2013-10-17 15:09 - 2012-05-11 18:52 - 00002194 _____ C:\Users\Public\Desktop\Google Chrome.lnk2013-10-16 08:02 - 2009-07-14 05:08 - 00032620 _____ C:\windows\Tasks\SCHEDLGU.TXT2013-10-15 21:02 - 2012-05-11 18:52 - 00003908 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA2013-10-15 21:02 - 2012-05-11 18:52 - 00003656 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore2013-10-10 17:22 - 2013-10-09 18:21 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Local\LogMeIn Rescue Applet2013-10-09 19:03 - 2009-07-14 04:45 - 00414704 _____ C:\windows\system32\FNTCACHE.DAT2013-10-09 18:51 - 2012-11-21 21:30 - 00000000 ____D C:\ProgramData\Microsoft Help2013-10-09 18:47 - 2013-03-14 09:31 - 00000000 ____D C:\Program Files\Microsoft Silverlight2013-10-09 18:47 - 2013-03-14 09:31 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight2013-10-09 18:21 - 2013-10-09 18:21 - 01295200 _____ (LogMeIn, Inc.) C:\Users\Mrs Whinfrey\Downloads\Support-LogMeInRescue.exe2013-10-09 18:07 - 2013-10-09 18:07 - 00784888 _____ (Google Inc.) C:\Users\Mrs Whinfrey\Downloads\ChromeSetup.exe2013-10-06 11:38 - 2012-11-19 16:08 - 00000000 ____D C:\Users\Mrs Whinfrey\AppData\Local\Google Files to move or delete:====================C:\Users\Mrs Whinfrey\AppData\Roaming\skype.ini ==================== Bamital & volsnap Check ================= C:\Windows\System32\winlogon.exe => MD5 is legitC:\Windows\System32\wininit.exe => MD5 is legitC:\Windows\SysWOW64\wininit.exe => MD5 is legitC:\Windows\explorer.exe => MD5 is legitC:\Windows\SysWOW64\explorer.exe => MD5 is legitC:\Windows\System32\svchost.exe => MD5 is legitC:\Windows\SysWOW64\svchost.exe => MD5 is legitC:\Windows\System32\services.exe => MD5 is legitC:\Windows\System32\User32.dll => MD5 is legitC:\Windows\SysWOW64\User32.dll => MD5 is legitC:\Windows\System32\userinit.exe => MD5 is legitC:\Windows\SysWOW64\userinit.exe => MD5 is legitC:\Windows\System32\Drivers\volsnap.sys => MD5 is legit LastRegBack: 2013-11-01 22:35 ==================== End Of Log ============================Addition.txt
  11. Hi, i would like to attempt to clean up the computer please. I did remove the infection with avg when it was found. I hope this was ok. Regards
  12. Hi, just swapped anti virus to avg 2014 and it found this. c:\programdata\dsgsdgdsgsgw.pad and Luhe lockscreen .a i think this is the same thing, i researched and found it be be something to do with FBI ransom ware. But the neighbor told me she had this removed about 10 months ago. Havent run the programs you mentioned in your latest reply, i wanted to know what this is first. Regards
  13. Hi, things are fine. I just wondered if there was anything else that needs checking. Regards
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