xofe

TBH i dont pay for anything. spyware Dr. was the only one that picked up the tontoo and asked me to upgrade/pay to remove them. i thought i would rather get a secon opinion (on here) before i pay for anything Results of screen317's Security Check version 0.99.63 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` PC Tools Spyware Doctor 9.0 Malwarebytes Anti-Malware version 1.75.0.1300 AVG PC Tuneup Smart PC Cleaner v3.0 JavaFX 2.1.1 Java 7 Update 5 Java version out of Date! Adobe Flash Player 11.6.602.180 Adobe Reader 10.1.6 Adobe Reader out of Date! Google Chrome 26.0.1410.43 Google Chrome 26.0.1410.64 ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe Malwarebytes Anti-Malware mbam.exe Malwarebytes' Anti-Malware mbamscheduler.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 2% ````````````````````End of Log``````````````````````

ok alls running pretty zippy now, many thanks for the help. If i upgrade and pay i presume it will give me all round protection? and i wont need another virus/spyware/adware checker? thanks, max.

Malwarebytes Anti-Malware (Trial) 1.75.0.1300 www.malwarebytes.org Database version: v2013.04.30.05 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 10.0.9200.16540 maxine and bonnie :: MAXINEANDBONNIE [administrator] Protection: Enabled 30/04/2013 18:13:55 mbam-log-2013-04-30 (18-13-55).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 219183 Time elapsed: 8 minute(s), 18 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)

just running the quick scan......................

# AdwCleaner v2.300 - Logfile created 04/30/2013 at 17:56:35 # Updated 28/04/2013 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : maxine and bonnie - MAXINEANDBONNIE # Boot Mode : Normal # Running from : C:\Users\maxine and bonnie\Downloads\adwcleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** File Deleted : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage File Deleted : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage-journal File Deleted : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage File Deleted : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage-journal File Deleted : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage File Deleted : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal File Deleted : C:\Users\MAXINE~1\AppData\Local\Temp\Uninstall.exe File Deleted : C:\Users\Public\Desktop\eBay.lnk Folder Deleted : C:\Program Files (x86)\AVG Secure Search Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com Folder Deleted : C:\Program Files (x86)\Yontoo Folder Deleted : C:\ProgramData\Babylon Folder Deleted : C:\ProgramData\Tarma Installer Folder Deleted : C:\Users\maxine and bonnie\AppData\Local\APN Folder Deleted : C:\Users\maxine and bonnie\AppData\LocalLow\Claro LTD Folder Deleted : C:\Users\maxine and bonnie\AppData\LocalLow\Conduit Folder Deleted : C:\Users\maxine and bonnie\AppData\Roaming\Babylon Folder Deleted : C:\Users\maxine and bonnie\AppData\Roaming\BabylonToolbar Folder Deleted : C:\Users\MAXINE~1\AppData\Local\Temp\AskSearch ***** [Registry] ***** Key Deleted : HKCU\Software\AppDataLow\Software\Conduit Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar Key Deleted : HKCU\Software\BabylonToolbar Key Deleted : HKCU\Software\Conduit Key Deleted : HKCU\Software\InstallCore Key Deleted : HKCU\Software\Microsoft\Babylon Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9} Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E} Key Deleted : HKLM\Software\Babylon Key Deleted : HKLM\Software\BabylonToolbar Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C3110516-8EFC-49D6-8B72-69354F332062} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0} Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL Key Deleted : HKLM\Software\Classes\Installer\Features\3192AA38321C641458DBDAF83979D193 Key Deleted : HKLM\Software\Classes\Installer\Products\3192AA38321C641458DBDAF83979D193 Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1 Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1 Key Deleted : HKLM\Software\Freeze.com Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{83AA2913-C123-4146-85BD-AD8F93971D39} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B} Key Deleted : HKLM\SOFTWARE\Tarma Installer Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}] ***** [internet Browsers] ***** -\\ Internet Explorer v10.0.9200.16537 Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://uk.ask.com/?l=dis&o=41648000&gct=hp --> hxxp://www.google.com -\\ Google Chrome v26.0.1410.64 File : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Preferences Deleted [l.69] : icon_url = "hxxp://www.ask.com/favicon.ico", Deleted [l.72] : keyword = "ask.com", Deleted [l.76] : search_url = "hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=W3I4&o=41648000&locale=en[...] Deleted [l.77] : suggest_url = "hxxp://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms[...] Deleted [l.2329] : homepage = "hxxp://www.ask.com/?l=dis&o=41648000cr&gct=hp", ************************* AdwCleaner[R1].txt - [8029 octets] - [30/04/2013 17:34:30] AdwCleaner[R2].txt - [8089 octets] - [30/04/2013 17:55:36] AdwCleaner[R3].txt - [8149 octets] - [30/04/2013 17:56:17] AdwCleaner[s1].txt - [7838 octets] - [30/04/2013 17:56:35] ########## EOF - C:\AdwCleaner[s1].txt - [7898 octets] ##########

# AdwCleaner v2.300 - Logfile created 04/30/2013 at 17:34:30 # Updated 28/04/2013 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : maxine and bonnie - MAXINEANDBONNIE # Boot Mode : Normal # Running from : C:\Users\maxine and bonnie\Downloads\adwcleaner.exe # Option [search] ***** [services] ***** ***** [Files / Folders] ***** File Found : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage File Found : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_apps.conduit.com_0.localstorage-journal File Found : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage File Found : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage-journal File Found : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage File Found : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal File Found : C:\Users\MAXINE~1\AppData\Local\Temp\Uninstall.exe File Found : C:\Users\Public\Desktop\eBay.lnk Folder Found : C:\Program Files (x86)\AVG Secure Search Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search Folder Found : C:\Program Files (x86)\Free Offers from Freeze.com Folder Found : C:\Program Files (x86)\Yontoo Folder Found : C:\ProgramData\Babylon Folder Found : C:\ProgramData\Tarma Installer Folder Found : C:\Users\maxine and bonnie\AppData\Local\APN Folder Found : C:\Users\maxine and bonnie\AppData\LocalLow\Claro LTD Folder Found : C:\Users\maxine and bonnie\AppData\LocalLow\Conduit Folder Found : C:\Users\maxine and bonnie\AppData\Roaming\Babylon Folder Found : C:\Users\maxine and bonnie\AppData\Roaming\BabylonToolbar Folder Found : C:\Users\MAXINE~1\AppData\Local\Temp\AskSearch ***** [Registry] ***** Key Found : HKCU\Software\AppDataLow\Software\Conduit Key Found : HKCU\Software\AppDataLow\Software\SmartBar Key Found : HKCU\Software\BabylonToolbar Key Found : HKCU\Software\Conduit Key Found : HKCU\Software\InstallCore Key Found : HKCU\Software\Microsoft\Babylon Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9} Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E} Key Found : HKLM\Software\Babylon Key Found : HKLM\Software\BabylonToolbar Key Found : HKLM\SOFTWARE\Classes\AppID\{C3110516-8EFC-49D6-8B72-69354F332062} Key Found : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0} Key Found : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL Key Found : HKLM\Software\Classes\Installer\Features\3192AA38321C641458DBDAF83979D193 Key Found : HKLM\Software\Classes\Installer\Products\3192AA38321C641458DBDAF83979D193 Key Found : HKLM\SOFTWARE\Classes\Prod.cap Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1 Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1 Key Found : HKLM\Software\Freeze.com Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASAPI32 Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASMANCS Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32 Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{83AA2913-C123-4146-85BD-AD8F93971D39} Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Found : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B} Key Found : HKLM\SOFTWARE\Tarma Installer Key Found : HKU\S-1-5-21-1691736332-3757509214-4062093363-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9} Key Found : HKU\S-1-5-21-1691736332-3757509214-4062093363-1000\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E} Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}] ***** [internet Browsers] ***** -\\ Internet Explorer v10.0.9200.16537 [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://uk.ask.com/?l=dis&o=41648000&gct=hp -\\ Google Chrome v26.0.1410.64 File : C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\User Data\Default\Preferences Found [l.69] : icon_url = "hxxp://www.ask.com/favicon.ico", Found [l.72] : keyword = "ask.com", Found [l.76] : search_url = "hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=W3I4&o=41648000&locale=en_UK&apn_uid=CAB68F3D-BA07-46F1-AEFC-A708F99B9E37&apn_ptnrs=%5EA9L&apn_sauid=8CE352A8-E0F8-418D-B35E-1A4F82D6D870&apn_dtid=%5EYYYYYY%5EYY%5EGB&q={searchTerms}", Found [l.77] : suggest_url = "hxxp://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms}" Found [l.2329] : homepage = "hxxp://www.ask.com/?l=dis&o=41648000cr&gct=hp", ************************* AdwCleaner[R1].txt - [7916 octets] - [30/04/2013 17:34:30] ########## EOF - C:\AdwCleaner[R1].txt - [7976 octets] ##########

cant remove yontoo: Error2 system cannot find file

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website : http://tigzy.geekstogo.com/roguekiller.php Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : maxine and bonnie [Admin rights] Mode : Scan -- Date : 04/30/2013 17:25:49 | ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 2 ¤¤¤ [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\windows\system32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: WDC WD6400BPVT-75HXZT1 +++++ --- User --- [MBR] df67ce17900a792f259ad6938cb6ce20 [bSP] 7ff1f21ce783207cbd48fd19bfe9a5bf : Windows 7/8 MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 595378 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[1]_S_04302013_02d1725.txt >> RKreport[1]_S_04302013_02d1725.txt

. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 22/11/2011 20:08:23 System Uptime: 30/04/2013 14:50:18 (3 hours ago) . Motherboard: Dell Inc. | | 034W60 Processor: Intel® Core i3-2310M CPU @ 2.10GHz | CPU 1 | 1995/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 581 GiB total, 521.412 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP127: 30/03/2013 12:14:59 - Windows Update RP128: 03/04/2013 18:12:56 - Windows Update RP129: 06/04/2013 18:52:46 - Windows Update RP130: 11/04/2013 19:46:49 - Windows Update RP131: 16/04/2013 14:19:23 - Windows Update RP132: 19/04/2013 14:53:25 - Windows Update RP133: 22/04/2013 14:54:54 - Windows Update RP134: 26/04/2013 03:00:45 - Windows Update RP135: 30/04/2013 13:05:25 - Windows Update . ==== Installed Programs ====================== . Adobe AIR Adobe Download Assistant Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader X (10.1.6) MUI Advanced Audio FX Engine aioscnnr Apple Application Support Apple Mobile Device Support Apple Software Update AVG PC Tuneup BabylonObjectInstaller Bonjour Browser Guard 4.0 BT Access Manager center D3DX10 Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell Edoc Viewer Dell Getting Started Guide Dell MusicStage Dell PhotoStage Dell Product Registration Dell Stage Dell Support Center Dell Touchpad Dell VideoStage Dell Webcam Central DirectX 9 Runtime Driver Genius Professional Edition Dropbox eBay essentials Facebook Video Calling 1.2.0.287 Google Chrome Google Earth Google Update Helper GoToAssist Corporate IDT Audio Intel PROSet Wireless Intel® Control Center Intel® Management Engine Components Intel® Processor Graphics Intel® PROSet/Wireless Software for Bluetooth® Technology Intel® PROSet/Wireless WiFi Software Intel® Rapid Storage Technology Intel® Wireless Display iTunes Java Auto Updater Java 6 Update 24 (64-bit) Java 7 Update 5 JavaFX 2.1.1 Junk Mail filter update K-Lite Codec Pack 7.0.0 (Standard) Kodak AIO Printer KODAK AiO Software Malwarebytes Anti-Malware version 1.75.0.1300 McAfee Security Scan Plus Medieval Conquest Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) ocr Open Freely PC Speed Up - Complete uninstall PC Tools Spyware Doctor 9.0 PCSpeedUp PhotoShowExpress PreReq PrintProjects PunkBuster Services Quickset64 RBVirtualFolder64Inst Realtek Ethernet Controller Driver Realtek USB 2.0 Card Reader Renesas Electronics USB 3.0 Host Controller Driver Roxio Activation Module Roxio BackOnTrack Roxio Burn Roxio Creator Starter Roxio Express Labeler 3 Roxio File Backup Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Extended (KB2416472) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Skype Toolbars Skype™ 5.10 Smart PC Cleaner v3.0 Sonic CinePlayer Decoder Pack Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Visual Studio 2008 x64 Redistributables Visual Studio 2010 x64 Redistributables Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Mobile Device Updater Component Yontoo 1.10.02 Zune Zune Language Pack (CHS) Zune Language Pack (CHT) Zune Language Pack (CSY) Zune Language Pack (DAN) Zune Language Pack (DEU) Zune Language Pack (ELL) Zune Language Pack (ESP) Zune Language Pack (FIN) Zune Language Pack (FRA) Zune Language Pack (HUN) Zune Language Pack (IND) Zune Language Pack (ITA) Zune Language Pack (JPN) Zune Language Pack (KOR) Zune Language Pack (MSL) Zune Language Pack (NLD) Zune Language Pack (NOR) Zune Language Pack (PLK) Zune Language Pack (PTB) Zune Language Pack (PTG) Zune Language Pack (RUS) Zune Language Pack (SVE) . ==== Event Viewer Messages From Past Week ======== . 30/04/2013 14:53:03, Error: PCTCore [280] - 30/04/2013 14:52:21, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 30/04/2013 14:48:00, Error: Service Control Manager [7000] - The PC Tools Spyware Doctor Driver service failed to start due to the following error: Incorrect function. 26/04/2013 03:22:20, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. 25/04/2013 17:55:47, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 24/04/2013 14:14:47, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion. 24/04/2013 14:14:26, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Application Virtualization Client service to connect. 24/04/2013 14:14:26, Error: Service Control Manager [7000] - The Application Virtualization Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. . ==== End Of File ===========================

many thanks for your speedy response, heres the reports................... DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.5.1 Run by maxine and bonnie at 17:14:54 on 2013-04-30 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.4003.1614 [GMT 1:00] . SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: PC Tools Spyware Doctor *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F} . ============== Running Processes =============== . C:\windows\system32\lsm.exe C:\windows\system32\svchost.exe -k DcomLaunch C:\windows\system32\svchost.exe -k RPCSS C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\windows\system32\svchost.exe -k LocalService C:\windows\system32\svchost.exe -k netsvcs C:\Program Files\IDT\WDM\STacSV64.exe C:\windows\system32\svchost.exe -k NetworkService C:\windows\system32\WLANExt.exe C:\windows\system32\Dwm.exe C:\windows\Explorer.EXE C:\windows\System32\spoolsv.exe C:\windows\system32\taskhost.exe C:\windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\IDT\WDM\AESTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\windows\system32\taskeng.exe C:\Program Files (x86)\AVG\AVG PC Tuneup\BoostSpeed.exe C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe C:\Program Files (x86)\BT Access Manager\btomosrv.exe C:\Program Files (x86)\BTCM Device Detection Service\btomodds.exe C:\Program Files\Intel\WiFi\bin\EvtEng.exe C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe C:\windows\SysWOW64\PnkBstrA.exe C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe C:\windows\system32\printfilterpipelinesvc.exe C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\windows\system32\wbem\unsecapp.exe C:\windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Spyware Doctor\pctsGui.exe C:\windows\system32\svchost.exe -k bthsvcs C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Program Files\DellTPad\Apoint.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe C:\Windows\System32\rundll32.exe C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe C:\Program Files\Zune\ZuneLauncher.exe C:\Program Files (x86)\BT Access Manager\btomo.exe C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe C:\Users\maxine and bonnie\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe C:\windows\system32\SearchIndexer.exe C:\windows\system32\wbem\unsecapp.exe C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe C:\Program Files\DellTPad\ApMsgFwd.exe C:\Program Files\DellTPad\HidFind.exe C:\Program Files\DellTPad\Apntex.exe C:\PROGRA~2\BTACCE~1\BTOMOP~1.EXE C:\Program Files\Windows Media Player\wmpnetwk.exe C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\windows\System32\svchost.exe -k LocalServicePeerNet C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\windows\notepad.exe C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\Application\chrome.exe C:\windows\system32\taskeng.exe C:\windows\system32\wbem\wmiprvse.exe C:\windows\system32\taskeng.exe C:\windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://uk.ask.com/?l=dis&o=41648000&gct=hp uURLSearchHooks: PC Tools Browser Guard: {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll mWinlogon: Userinit = userinit.exe BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - BHO: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll uRun: [Google Update] "C:\Users\maxine and bonnie\AppData\Local\Google\Update\GoogleUpdate.exe" /c uRun: [bTCommonClient] "C:\Program Files (x86)\BT Access Manager\btomo.exe" -a uRun: [GoogleChromeAutoLaunch_759962D5511875E40BDC2BAF96676D86] "C:\Users\maxine and bonnie\AppData\Local\Google\Chrome\Application\chrome.exe" --no-startup-window mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot mRun: [Conime] C:\windows\System32\conime.exe mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [iSTray] "C:\Program Files (x86)\Spyware Doctor\pctsGui.exe" /hideGUI mRun: [starter] C:\Program Files (x86)\Driver-Soft\DriverGenius\StarterW3i.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [EKStatusMonitor] C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" StartupFolder: C:\Users\MAXINE~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\maxine and bonnie\AppData\Roaming\Dropbox\bin\Dropbox.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe uPolicies-Explorer: NoDriveTypeAutoRun = dword:255 mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-Explorer: NoDriveTypeAutoRun = dword:255 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll TCP: NameServer = 194.168.4.100 194.168.8.100 TCP: Interfaces\{F7F1DFDF-500D-4229-A7D5-7DCA975F0104} : DHCPNameServer = 194.168.4.100 194.168.8.100 TCP: Interfaces\{F7F1DFDF-500D-4229-A7D5-7DCA975F0104}\0716E647865627137313 : DHCPNameServer = 192.168.2.1 TCP: Interfaces\{F7F1DFDF-500D-4229-A7D5-7DCA975F0104}\244524573796E6563737845726D2238383 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{F7F1DFDF-500D-4229-A7D5-7DCA975F0104}\244575966496D277964786D264F4E4 : DHCPNameServer = 192.168.22.22 192.168.22.23 TCP: Interfaces\{F7F1DFDF-500D-4229-A7D5-7DCA975F0104}\46C696E6B6 : DHCPNameServer = 192.168.0.1 Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe x64-Run: [Persistence] C:\windows\System32\igfxpers.exe x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe x64-Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray x64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe" x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\570\G2AWinLogon_x64.dll x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> . ============= SERVICES / DRIVERS =============== . R0 PCTCore;PCTools KDS;C:\windows\System32\drivers\PCTCore64.sys [2012-8-16 426616] R0 pctDS;PC Tools Data Store;C:\windows\System32\drivers\pctDS64.sys [2013-4-30 453896] R0 pctEFA;PC Tools Extended File Attributes;C:\windows\System32\drivers\pctEFA64.sys [2013-4-30 1096176] R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2011-6-9 55856] R1 PCTSD;PC Tools Spyware Doctor Driver;C:\windows\System32\drivers\PCTSD64.sys [2013-4-30 251560] R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-6-9 89600] R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2010-11-3 897088] R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe [2012-8-16 575448] R2 BT Access Manager;BT Access Manager;C:\Program Files (x86)\BT Access Manager\btomosrv.exe [2009-10-2 28747] R2 BTCM Device Detection Service;BTCM Device Detection Service;C:\Program Files (x86)\BTCM Device Detection Service\btomodds.exe [2012-2-23 118784] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-6-9 13336] R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2012-10-19 395200] R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2012-10-15 779200] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-4-30 418376] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-4-30 701512] R2 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe [2013-4-30 402368] R2 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe [2013-4-30 1118680] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-6-9 1692480] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-6-9 2655768] R3 btmaux;Intel Bluetooth Auxiliary Service;C:\windows\System32\drivers\btmaux.sys [2010-11-4 58128] R3 btmhsf;btmhsf;C:\windows\System32\drivers\btmhsf.sys [2010-10-20 274432] R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2011-6-9 175168] R3 iBtFltCoex;iBtFltCoex;C:\windows\System32\drivers\iBtFltCoex.sys [2010-11-4 59904] R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-6-9 317440] R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-4-30 25928] R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2010-12-10 80384] R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2010-12-10 181248] R3 PCTBD;PC Tools Browser Defender Driver;C:\windows\System32\drivers\PCTBD64.sys [2013-4-30 85224] R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-6-9 406632] R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264] R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648] R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960] R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] R3 wdkmd;Intel WiDi KMD;C:\windows\System32\drivers\WDKMD.sys [2010-12-1 42392] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944] S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216] S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240] S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-6-9 250984] S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232] S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784] S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-11-24 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184] . =============== Created Last 30 ================ . 2013-04-30 13:48:02 85224 ----a-w- C:\windows\System32\drivers\PCTBD64.sys 2013-04-30 13:47:17 1096176 ----a-w- C:\windows\System32\drivers\pctEFA64.sys 2013-04-30 13:47:16 453896 ----a-w- C:\windows\System32\drivers\pctDS64.sys 2013-04-30 13:47:06 251560 ----a-w- C:\windows\System32\drivers\PCTSD64.sys 2013-04-30 13:47:06 14808 ----a-w- C:\windows\System32\drivers\pctBTFix64.sys 2013-04-30 13:45:22 -------- d-----w- C:\Users\maxine and bonnie\AppData\Roaming\TestApp 2013-04-30 12:44:36 -------- d-----w- C:\Users\maxine and bonnie\AppData\Roaming\Malwarebytes 2013-04-30 12:44:28 -------- d-----w- C:\ProgramData\Malwarebytes 2013-04-30 12:44:27 25928 ----a-w- C:\windows\System32\drivers\mbam.sys 2013-04-30 12:44:27 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-04-30 12:43:50 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\Programs 2013-04-30 12:06:47 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{81089288-84D5-4A0D-90A8-11E14EBA5592}\offreg.dll 2013-04-30 12:06:16 9317456 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{81089288-84D5-4A0D-90A8-11E14EBA5592}\mpengine.dll 2013-04-25 14:43:32 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\{B74C3445-FA98-4346-874C-9028EF09F9F8} 2013-04-24 10:04:15 1656680 ----a-w- C:\windows\System32\drivers\ntfs.sys 2013-04-22 14:18:41 -------- d-----w- C:\ProgramData\Visan 2013-04-22 14:18:41 -------- d-----w- C:\ProgramData\PrintProjects 2013-04-22 14:18:41 -------- d-----w- C:\Program Files (x86)\PrintProjects 2013-04-22 14:15:28 -------- d-----w- C:\windows\SysWow64\kodak 2013-04-22 13:44:27 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\{3B4FCEFF-E750-49CE-BB2F-934FBD71C0F7} 2013-04-21 15:42:33 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\{315162AF-4630-4BD3-8EA8-4504D5FFBF4A} 2013-04-19 12:50:12 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\{3DD04FF6-BA11-40EF-BE7D-7E7979809F4F} 2013-04-18 17:47:09 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\{EA96E964-B70A-4808-BE04-8FC2FC0CCF44} 2013-04-12 13:33:24 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\{C60BF7BF-3EF1-42CA-A905-0DFF20E2B261} 2013-04-11 19:02:45 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\{E2D6F65D-91E4-46EF-9CB1-17D29E2D10EE} 2013-04-10 17:40:09 44032 ----a-w- C:\windows\System32\tsgqec.dll 2013-04-10 17:40:09 3717632 ----a-w- C:\windows\System32\mstscax.dll 2013-04-10 17:40:09 36864 ----a-w- C:\windows\SysWow64\tsgqec.dll 2013-04-10 17:40:09 3217408 ----a-w- C:\windows\SysWow64\mstscax.dll 2013-04-10 17:40:09 158720 ----a-w- C:\windows\System32\aaclient.dll 2013-04-10 17:40:09 131584 ----a-w- C:\windows\SysWow64\aaclient.dll 2013-04-10 17:39:54 3153408 ----a-w- C:\windows\System32\win32k.sys 2013-04-10 17:39:50 223752 ----a-w- C:\windows\System32\drivers\fvevol.sys 2013-04-10 17:39:46 5550424 ----a-w- C:\windows\System32\ntoskrnl.exe 2013-04-10 17:39:45 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll 2013-04-10 17:39:45 43520 ----a-w- C:\windows\System32\csrsrv.dll 2013-04-10 17:39:45 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe 2013-04-10 17:39:45 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe 2013-04-10 17:39:45 112640 ----a-w- C:\windows\System32\smss.exe 2013-04-07 15:12:13 -------- d-----w- C:\Users\maxine and bonnie\AppData\Local\Avg2013 . ==================== Find3M ==================== . 2013-03-24 03:03:38 9728 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll 2013-03-14 12:25:34 73432 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-14 12:25:34 693976 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe 2013-03-14 12:25:29 16486616 ----a-w- C:\windows\SysWow64\FlashPlayerInstaller.exe 2013-03-12 00:10:56 282744 ------w- C:\windows\System32\MpSigStub.exe 2013-02-21 10:30:16 1766912 ----a-w- C:\windows\SysWow64\wininet.dll 2013-02-21 10:29:39 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll 2013-02-21 10:29:37 61440 ----a-w- C:\windows\SysWow64\iesetup.dll 2013-02-21 10:29:37 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll 2013-02-21 10:15:07 2240512 ----a-w- C:\windows\System32\wininet.dll 2013-02-21 10:14:09 3958784 ----a-w- C:\windows\System32\jscript9.dll 2013-02-21 10:14:05 67072 ----a-w- C:\windows\System32\iesetup.dll 2013-02-21 10:14:05 136704 ----a-w- C:\windows\System32\iesysprep.dll 2013-02-19 12:01:03 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb 2013-02-19 11:42:14 2706432 ----a-w- C:\windows\System32\mshtml.tlb 2013-02-19 11:10:53 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe 2013-02-19 10:51:18 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe 2013-02-12 05:45:24 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll 2013-02-12 05:45:22 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll 2013-02-12 05:45:22 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll 2013-02-12 05:45:22 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll 2013-02-12 04:48:31 474112 ----a-w- C:\windows\apppatch\AcSpecfc.dll 2013-02-12 04:48:26 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll 2013-02-12 04:12:05 19968 ----a-w- C:\windows\System32\drivers\usb8023.sys 2012-09-14 19:01:28 4096000 ----a-w- C:\Program Files (x86)\GUT28B2.tmp . ============= FINISH: 17:16:19.67 ===============

hello there! im just getting more and more confused! malwarebytes scan says nothing detected. spyware doctor says 111 infections for yonto. i cant remove it, can someone please walk me thro it? many thanks.

looking now thanks......................

hello folks, what is it? do i need it? how do i remove it? thankyou max