jamesharr

Thanks for all the help, I should be all set now. Feel free to close this thread. Results: MBAM_log.txt

So I decided to clean install windows 8 onto my new hard drive, rather than importing the clone of my old drive. The computer works great of course, esp going from a hdd to a ssd. I really appreciate the help I received! If you are interested I did have a couple more questions. Primarily, I need to get my licensed software from my old drive to the new one. What would be the best way? I could pop the old drive in and deactive programs, but is there a better way?

I have some interesting results. --------------- SeaTools for Windows v1.2.0.10 --------------- 3/3/2015 11:37:35 PM Model: ST1000LM024 HN-M101MBB Serial Number: S2SMJ9FF201000 Firmware Revision: 2AR20002 Short Generic - Started 3/3/2015 11:37:35 PM Short Generic - FAIL 3/3/2015 11:37:38 PM SeaTools Test Code: 6C9AC2A4 Short DST - Started 3/4/2015 11:26:23 PM Short DST - Pass 3/4/2015 11:28:13 PM SMART - Pass 3/4/2015 11:29:01 PM Short Generic - Started 3/4/2015 11:30:32 PM Short Generic - FAIL 3/4/2015 11:31:08 PM SeaTools Test Code: 6C9AC2A4 Long Generic - Started 3/4/2015 11:33:52 PM Long Generic - FAIL 3/4/2015 11:33:55 PM SeaTools Test Code: 6C9AC2A4 Long Generic - Started 3/4/2015 11:34:36 PM Long Generic - Pass 3/5/2015 5:12:33 AM As you can see both short generic tests I ran failed. The one long generic test I ran that failed I believe was due to a failure to initialize. I had a browser open and I believe it interfered with the program accessing the hard-drive since it failed in under 5 seconds (this was accidental, all other tests were run with no other applications open). Once I closed the browser and re-ran the long test, it completed and passed. I have ran any fix functions yet since I wanted to try to validate my system image first. The test results seem kind of confusing.

Is there a good way to validate the viability of a system image backup?

The preliminary on just the short test is hard drive damage. It will take me a little time before I can report back with the rest of the results. I need to partition out a hard drive and create file backups and a system image backup before I do anything else. Certain symptoms have become more pronounced. Slower and more glitchy, possibly some network adapter driver corruption. Once I have everything backed up I will report back with the logs from the diagnostics to see if the damage is repairable. Thanks for your help in reaching this point! I really appreciate it. You guys are offering an awesome service. I hope to have a bit more guidance once I have those logs, but any tips for handling HDD damage? For example, is a system image of a damaged drive useful?

HDD: st10000lm024 hn-m101mbb (Samsung) SSD: liteonit lss-24l6g The HDD is a Samsung drive, but the link redirects to a page for Samsung that does not provide any diagnostic/utility tools. I know Samsung HDD's department was taken over by Seagate, so I would think Seagate is maintaining some support for Samsung drives, but I wasn't sure which utility to use.

Here: CBS log.txt

Sorry, here is the CBS log: CBS.log

Clean removed MBAM 2.0 and replaced it with the beta (which looks great, by the way!). No problems. MBAM starts up in the same manner as before and completes a scan in about the same time MBAM2.1report.txt. However, the system is slow to boot, slow restarting, and slow to process system related tasks. This doesn't seem infection related. All of these symptoms have appeared to change overtime. For example, several weeks ago the system speed was find, the problem was browsers being blocked by MBAM. This was resolved, for some reason, after removing Sophos, but was followed by MBAM no longer opening and the system slowing down. I went ahead and ran the system file checker. It detected some file errors that it could not resolve [results:CBS.log I don't know if that would explain any of the symptoms. It also appears that Lenovo brand laptops have had problems with windows 8.1. Specifically, some have had problems with the Intel Dynamic Platform and Thermal Framework excessively throttling the CPU, which some people are disabling until Microsoft offers a solution. I hesitate doing this since the effects are untested and it is not necessarily the cause. If it is system related, I am ok being patient to figure out exactly what is going on. But perhaps I should seek out advice on Lenovo or Microsoft forums? Dunno. What do you think?

I reset IE and Firefox and uninstalled chrome. I ran TFC. Here's a short log TFC log.txt

tdskiller log: TDSSKiller.3.0.0.44_01.03.2015_22.54.51_log.txt

I ran the FRST fixlist, it completed, and did not request a restart. I decided to restart anyway to see the boot speed. Seemed sluggish. Fixlog: Fixlog.txt Still able to open MBAM without a problem.

I ran a chkdsk on drive C (the OS drive) and drive D (a small SSD cache drive). Neither scan detected any corrupted areas. chkdsk logs: C: chkdsk log - C(OS).txt D: chkdsk log - D.txt After restarting the machine to complete uninstalling MBAM, the computer hung on the restart screen. After about 20 minutes of hanging and no progress, I forced shutoff and, after restarting, ran a second set of chkdsks. Neither found any errors. However, when I opened process hacker (which I used to observe what processes are running) it showed a message that some of its files were corrupted and required resetting, which I permitted. I believe process hacker was open when I chose to restart, so perhaps it is the program that was causing the hang up. But I described what happened in case it was relevant to you. I reinstalled MBAM and it opens when selected. After I post this I will attempt another restart to double check the function. It's a little hard to tell, but the system still seems sluggish.

Hello Based upon the advice given by Firefox in my first thread [found here], I am creating this thread to seek help in identifying and removing any infections that might be present on my computer. The issues with my system started abruptly several weeks or maybe a month ago. Firefox could not be forced to quit, fully uninstalled, or deleted. After renaming those files that would not close and restarting the computer, I was able to remove them and reinstall firefox. After re-installation I was able to open and close the browsers, but Taskmanager listed multiple firefox.exe's and some could not be closed. I disabled Sophos antivirus and this problem went away. I then uninstalled Sophos and replaced it with Avast. For a short time I had minimal problems. However, I have begun having issues with MBAM below are my current symptoms. Symptoms: 1) Malwarebytes will not open 2) MBAM Chameleon successfully opens but encounters the following error: Updating MBAM. . . Response from update : Failed to start the update Killing known malicious processes, please wait. . . Mbam-killer timeout set to 1800 seconds. Mbam-killer is scanning - Please C to cancel. . . Mbam-killer scan is complete. Mbam-killer is exiting. The system is then able to open MBAM and complete a scan with no detections. 3) The system is running slower than is appropriate Logs 1) CheckResults.txt 2) FRST.txt 3) Addition.txt Please note, based on the policy described by Root Admin, I have fully uninstalled utorrent and bitTorrent. There should be no other Peer 2 Peer programs on my system with my consent. Neither program was ever used to pirate copyrighted content. Thank you very much for your time.

Log Results 1) CheckResults.txt 2) FRST.txt 3) Addition.txt