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BGBLTB

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  1. Hi, Is the Farbar Recovery Scan Tool something that I can continue to use myself to help protect my computer or is it a tool that is only useful to people like yourself? Should I leave it on my desktop or does it have to be deleted or uninstalled? Thanks.
  2. Hi, Ran the Farbar Recovery Scan Tool, and attached the Fixlog.txt file as you instructed. Thanks. Fixlog.txt
  3. Hi, Ran the Farbar Recovery Scan Tool as you instructed. The text files are attached. Thanks. Addition.txt FRST.txt
  4. Hi, I followed your instructions and ran the Malwarebytes 'Threat Scan', as you explained, and it seemed to eliminate the bwSO helper malware-virus that has been plaguing me and Internet Explorer on my computer. At least it no longer appears in the Manage Add-on tool in Internet Explorer. The computer seems to be running better overall. I have attached the log file from the 'Threat Scan' as instructed. If further action is needed to more thoroughly clean this threat out of my computer then please let me know and I will take whatever action you advise action, immediately. Otherwise, if you feel, from the scan results, that the threat has been eliminated, then please accept my heartiest and most sincere thank you!!! Malwarebytes.Threat.Scan.3.23.15.txt
  5. I downloaded a virus called 'bwSO Helper'. It has hijacked my Internet Explorer. I cannot disable it from within Manage Add-Ons because it is greyed out. I am running IE ver. 11 along with Windows ver. 8.1 on a Dell Laptop computer. I ran the scan program as instructed, and have attached the two text files. Please help! Any help will be appreciated. Thanks so much. Addition_22-03-2015_11-06-49.txt FRST_22-03-2015_11-06-53.txt
  6. An Internet Add-On called bwSO Helper has infected my computer. When I go into Manage Add-Ons in order to disable it, I am unable to do so. The disable function is greyed out. I am using Internet Explorer 11 and Windows 8.1. Thanks so much.
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