adrianp

I'm not sure how you'd check ntp.org server pool list, but I'll reach out to them and have them check. It's possible a server in their pool got hijacked.

log.txt

Well this is a first, an NTP server being blocked. north-america.pool.ntp.org 104.236.116.147

Well, what is it? Harmful or false positive? "This was a false positive in the Web Protection module that has been removed. If you update your database to the latest version, you shouldn't get these warnings anymore. " Aura "The block is being removed. " - MysteryFCM

This post says it was fixed in February, yet, it's April and it's still an issue. My database version is current v2017.04.14.03. Running Home (Premium) v2.2.1.1043

Oh, and I paid for my version, but if for $5 more if it gets rid of the ugly interface and annoying dialog after each scan I wouldn't mind upgrading Like someone said in another post, the new design does look a lot like the FAKE web popups.

I came here because it didn't look like I was getting anywhere with Larry besides pinpointing that it only happens with the computer is locked. I was hoping that maybe he'd escalate it. The last thing he replied with was regarding disabling all notifications which clearly is not what is needed Yes, my account is an Administrator. My workaround for now is to have it run only once a week, ie only getting bothered by the stupid dialog once a week instead of every day. I don't want it running while I'm logged in. My desktop is both my personal computer as well as work. I'm a software developer and I work from home. It's locked to keep the pesky kids away from it

I just went through this whole discussion with Larry through email support. I'm running Home (Premium) 2.1.8.1057. Every day I have it scan at 3am while my computer is locked and even with 0 threats identified it still pops this up which I have to close by clicking FINISHED. And then I'm left with with dialog opened which I ALSO have to close...EVERY DAY. Larry had be test with a scheduled scan set for while I was logged on my computer. It scanned in the background and I never saw any notifications/dialogs since 0 threats were detected. It only shows these dialogs IF it scans while the computer is locked. I'm just glad that finally I'm not the only one that can't believe it pops this up even on a clean scan. Hopefully you'll be able to escalate this so it gets included in your schedule to have it addressed. BTW, it's been doing this for as long as I've had verion 2+ installed, I just finally got tired of it and reached out to support.

When will we have more granular settings for notifications? One annoying notification is if you have your scans scheduled at night when the computer is locked, when you log back in the next day you're always greeted with a dialog box that the scan completed, even if 0 threats are found. It requires clicking a FINISH button and then closing the next dialog. I used to scan daily, but now I'm only scanning weekly cause I'm tired of having to deal with the dialog boxes every single day when 0 threats are found.

I also forgot to mention it's during Heuristic Analysis. Unhandled exception at 0x772586D2 (ntdll.dll) in mbam.exe: 0xC00000FD: Stack overflow (parameters: 0x00000001, 0x12CD2FFC).

I'm also running the same version, 2.1.4.108 on Windows 8.1 x64 and it also crashes during the scans. I've attached the 3 log files that you requested from OP. CheckResults.txt Addition.txt FRST.txt