Thanks for helping daledoc1. ....... You have over 19K posts - they should be paying you! I'm waiting on the support ticket to inform me if that fix is appropriate to my circumstances. They have my log files. Mine is a well maintained computer, been building them for over 20 years and have an A+ Cert. I have several PCs: XP, Win7, Win8.1 and I can say unequivocally that my XP system is the fastest and most responsive of the lot. When it won't boot due to Malwarebytes bugs it really aggravates me. It's my daily driver as they say on the car forums.