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clckr

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  1. Okay. I've run farbar. Here is the first.txt: Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:27-09-2015 Ran by donna_000 (administrator) on DONNA (29-09-2015 17:06:48) Running from C:\Users\donna_000\Downloads Loaded Profiles: donna_000 & QBDataServiceUser23 (Available Profiles: donna_000 & Admin & QBDataServiceUser23 & Administrator) Platform: Windows 10 Home (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: Edge) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Intel Corporation) C:\Windows\System32\igfxCUIService.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Microsoft Corporation) C:\Windows\System32\wlanext.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe (Intel® Corporation) C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe (Microsoft Corporation) C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe (Microsoft Corporation) C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe (Microsoft Corporation) C:\Windows\System32\alg.exe (Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Intel Corporation) C:\Windows\System32\igfxEM.exe (Intel Corporation) C:\Windows\System32\igfxHK.exe (Intel Corporation) C:\Windows\System32\igfxTray.exe () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe (CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (NewSoft Technology Corporation) C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe (NewSoft Technology Corporation) C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe (brother) C:\Program Files (x86)\Brownie\BrStsW64.exe (Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (NewSoft Technology Corporation) C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMSpeed.exe (Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe (brother) C:\Program Files (x86)\Brownie\brpjp04a.exe (Atandra) C:\Atandra\T-HUB10\Turbo.THUB.WindowsServicesController.exe (Microsoft Corporation) C:\Windows\splwow64.exe (Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe (Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe (Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe (Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe (Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe () C:\Program Files (x86)\Common Files\Intuit\DataProtect\IBuEngHost.exe (Intuit, Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2013\QBDBMgrN.exe () C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1509.14010.0_x64__8wekyb3d8bbwe\Calculator.exe (Intuit Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2013\QBW32.EXE (Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\axlbridge.exe (iAnywhere Solutions, Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2013\dbextclr11.exe (Microsoft Corporation) C:\Program Files (x86)\Microsoft SQL Server\MSSQL11.THUBDBSERVER\MSSQL\Binn\sqlservr.exe (Microsoft Corporation) C:\Program Files\Microsoft SQL Server\MSSQL11.SHIPWORKS\MSSQL\Binn\sqlservr.exe (Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8496344 2015-08-23] (Realtek Semiconductor) HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1393880 2015-08-23] (Realtek Semiconductor) HKLM\...\Run: [simplePass] => C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe [2758200 2013-10-14] (Hewlett-Packard) HKLM\...\Run: [OPBHOBroker] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe [155704 2013-10-14] (Hewlett-Packard) HKLM\...\Run: [OPBHOBrokerDesktop] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe [155704 2013-10-14] (Hewlett-Packard) HKLM\...\Run: [shipWorksScheduler$0D6950460F08419AAA258995FEA5B023] => C:\Program Files\ShipWorks\ShipWorks.exe [22933136 2015-08-03] (Interapptive®, Inc.) HKLM\...\Run: [WrtMon.exe] => C:\Windows\system32\spool\drivers\x64\3\WrtMon.exe [26448 2008-05-24] (NewSoft Technology Corporation) HKLM\...\Run: [HotKeysCmds] => "C:\Windows\system32\hkcmd.exe" HKLM\...\Run: [Persistence] => "C:\Windows\system32\igfxpers.exe" HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3944136 2015-07-17] (Synaptics Incorporated) HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-08-13] (Apple Inc.) HKLM-x32\...\Run: [YouCam Service] => C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe [267224 2013-09-01] (CyberLink Corp.) HKLM-x32\...\Run: [intuit SyncManager] => C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe [3774776 2014-01-16] (Intuit Inc. All rights reserved.) HKLM-x32\...\Run: [brStsWnd] => C:\Program Files (x86)\Brownie\BrstsW64.exe [3697776 2012-06-21] (brother) HKLM-x32\...\Run: [PMSpeed] => C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMSpeed.EXE [116632 2010-07-13] (NewSoft Technology Corporation) HKLM-x32\...\Run: [smBizcard] => [X] HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [509192 2014-12-01] (Hewlett-Packard Development Company, L.P.) HKLM\...\Policies\Explorer: [NoFolderOptions] 0 HKLM\...\Policies\Explorer: [NoControlPanel] 0 HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [43816 2015-04-26] (Apple Inc.) HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\RunOnce: [uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64" HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\RunOnce: [uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5907.0716\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5907.0716\amd64" HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\RunOnce: [uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5930.0814\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5930.0814\amd64" HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\MountPoints2: {9d1be676-4878-11e4-827e-806e6f6e6963} - "F:\Launch.exe" HKU\S-1-5-21-1922649430-2310944725-4124380653-1005\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [517632 2015-07-10] (Microsoft Corporation) Startup: C:\Users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Uninstall SafeKey RunOnce.lnk [2014-05-31] ShortcutTarget: Uninstall SafeKey RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe (McAfee) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk [2014-05-17] ShortcutTarget: Adobe Gamma Loader.lnk -> C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (Adobe Systems, Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\BulletScan Manager.lnk [2014-08-27] ShortcutTarget: BulletScan Manager.lnk -> C:\Program Files (x86)\BulletScan\BulletScan Manager\ButtonManager.exe (iVina Ltd.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk [2014-05-09] ShortcutTarget: Intuit Data Protect.lnk -> C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe (Intuit Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk [2014-05-09] ShortcutTarget: QuickBooks Update Agent.lnk -> C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk [2014-05-09] ShortcutTarget: QuickBooks_Standard_21.lnk -> C:\Program Files (x86)\Intuit\QuickBooks 2013\QBW32.EXE (Intuit Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\T-HUB Automator.lnk [2014-05-10] ShortcutTarget: T-HUB Automator.lnk -> C:\Windows\Installer\{4FDEA7E6-5DA1-49A8-B110-16D45578F4CC}\_9DBB04F494F436382103A4.exe () Startup: C:\Users\QBDataServiceUser23\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Uninstall SafeKey RunOnce.lnk [2014-05-31] ShortcutTarget: Uninstall SafeKey RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe (McAfee) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 192.168.10.1 Tcpip\..\Interfaces\{36c8226a-4cf0-4b90-8419-a3d2eb5c2454}: [DhcpNameServer] 172.20.10.1 Tcpip\..\Interfaces\{3D191CC1-C3D9-40BA-91A4-8203A4FCBB3D}: [NameServer] 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1 Tcpip\..\Interfaces\{6adbe3fd-848f-4485-93b8-56320d9681c6}: [DhcpNameServer] 192.168.40.4 Tcpip\..\Interfaces\{7d83df18-ab48-47d8-96c2-ab77a8046b73}: [DhcpNameServer] 192.168.10.1 Tcpip\..\Interfaces\{97d53714-613f-48f9-b315-09bed8f0e5d1}: [DhcpNameServer] 10.1.10.1 Tcpip\..\Interfaces\{aa4914be-7bec-474a-be5b-ff783be8eb92}: [DhcpNameServer] 192.168.10.1 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPNOT14/1 HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPNOT14/1 HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\Software\Microsoft\Internet Explorer\Main,First Home Page = hxxp://g.msn.com/HPNOT14/1 HKU\S-1-5-21-1922649430-2310944725-4124380653-1005\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank HKU\S-1-5-21-1922649430-2310944725-4124380653-1005\Software\Microsoft\Internet Explorer\Main,First Home Page = hxxp://g.msn.com/HPNOT14/1 HKU\S-1-5-21-1922649430-2310944725-4124380653-1005\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPNOT14/1 SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms} SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms} SearchScopes: HKU\S-1-5-21-1922649430-2310944725-4124380653-1001 -> {012E1000-F331-11DB-8314-0800200C9A66} URL = hxxp://www.google.com/search?q={searchTerms} SearchScopes: HKU\S-1-5-21-1922649430-2310944725-4124380653-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms} SearchScopes: HKU\S-1-5-21-1922649430-2310944725-4124380653-1005 -> {B2592692-15CE-4F47-AC80-B7A6ACB51B4E} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} SearchScopes: HKU\S-1-5-21-1922649430-2310944725-4124380653-1005 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms} BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll No File BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll [2015-01-21] (Oracle Corporation) BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll [2015-01-21] (Oracle Corporation) BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2015-05-06] (Hewlett-Packard) Handler-x32: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - C:\Program Files (x86)\Intuit\QuickBooks 2013\HelpAsyncPluggableProtocol.dll [2014-01-16] (Intuit, Inc.) Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\WINDOWS\SysWOW64\mscoree.dll [2015-07-10] (Microsoft Corporation) FireFox: ======== FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation) FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1217157.dll [2015-02-16] (Adobe Systems, Inc.) FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2015-07-30] () FF Plugin-x32: @java.com/DTPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\dtplugin\npDeployJava1.dll [2015-01-21] (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\plugin2\npjp2.dll [2015-01-21] (Oracle Corporation) FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2013-02-06] (Microsoft Corporation) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-21] (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-21] (Google Inc.) FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-06-29] (Adobe Systems Inc.) FF Plugin HKU\S-1-5-21-1922649430-2310944725-4124380653-1001: @citrixonline.com/appdetectorplugin -> C:\Users\donna_000\AppData\Local\Citrix\Plugins\104\npappdetector.dll [2014-08-27] (Citrix Online) Chrome: ======= CHR HomePage: Default -> hxxp://hotair.com/ CHR Profile: C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default CHR Extension: (Google Slides) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-09-21] CHR Extension: (Google Drive) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-09-21] CHR Extension: (YouTube) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-21] CHR Extension: (Google Search) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-09-21] CHR Extension: (Google Sheets) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-09-21] CHR Extension: (Google Docs Offline) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2015-09-21] CHR Extension: (Chrome Hotword Shared Module) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-09-21] CHR Extension: (Chrome Web Store Payments) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-09-21] CHR Extension: (Gmail) - C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-09-21] ==================== Services (Whitelisted) ======================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-05-29] (Apple Inc.) R3 Cachedrv server; C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe [109568 2013-10-14] () [File not signed] R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [24888 2015-07-26] (Hewlett-Packard Company) R2 HPWMISVC; c:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [573704 2014-12-01] (Hewlett-Packard Development Company, L.P.) R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [319888 2015-07-11] (Intel Corporation) R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe [733696 2013-07-01] (Intel® Corporation) [File not signed] S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [822232 2013-07-01] (Intel® Corporation) R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2015-06-18] (Malwarebytes Corporation) R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1133880 2015-06-18] (Malwarebytes Corporation) R2 MSSQL$SHIPWORKS; c:\Program Files\Microsoft SQL Server\MSSQL11.SHIPWORKS\MSSQL\Binn\sqlservr.exe [191064 2012-02-11] (Microsoft Corporation) R2 MSSQL$THUBDBSERVER; c:\Program Files (x86)\Microsoft SQL Server\MSSQL11.THUBDBSERVER\MSSQL\Binn\sqlservr.exe [206424 2012-02-11] (Microsoft Corporation) S3 omniserv; C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe [87552 2013-10-14] (Softex Inc.) [File not signed] R2 QBCFMonitorService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [45056 2014-01-16] (Intuit) [File not signed] S3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [61440 2012-08-18] (Intuit Inc.) [File not signed] S2 QBVSS; C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [1248256 2012-08-18] (Intuit Inc.) [File not signed] R3 QuickBooksDB23; C:\Program Files (x86)\Intuit\QuickBooks 2013\QBDBMgrN.exe [679936 2012-08-18] (Intuit, Inc.) [File not signed] R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [294616 2015-08-23] (Realtek Semiconductor) S2 SQLAgent$SHIPWORKS; c:\Program Files\Microsoft SQL Server\MSSQL11.SHIPWORKS\MSSQL\Binn\SQLAGENT.EXE [597080 2012-02-11] (Microsoft Corporation) S2 SQLAgent$THUBDBSERVER; c:\Program Files (x86)\Microsoft SQL Server\MSSQL11.THUBDBSERVER\MSSQL\Binn\SQLAGENT.EXE [438360 2012-02-11] (Microsoft Corporation) R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [246472 2015-07-17] (Synaptics Incorporated) S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [84480 2015-08-05] (Microsoft Corporation) R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [362928 2015-07-10] (Microsoft Corporation) R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [24864 2015-07-10] (Microsoft Corporation) ===================== Drivers (Whitelisted) ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink) S3 CXPLRCAP; C:\Windows\system32\drivers\elvidcap.sys [150896 2012-08-20] (Elgato Systems GmbH) R1 mbamchameleon; C:\WINDOWS\system32\drivers\mbamchameleon.sys [109272 2015-06-18] (Malwarebytes Corporation) R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2015-06-18] (Malwarebytes Corporation) R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [113880 2015-09-29] (Malwarebytes Corporation) R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [64216 2015-06-18] (Malwarebytes Corporation) S0 mfeelamk; C:\Windows\System32\drivers\mfeelamk.sys [80920 2015-07-02] (McAfee, Inc.) S4 RsFx0200; C:\Windows\System32\DRIVERS\RsFx0200.sys [334936 2012-02-11] (Microsoft Corporation) R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [4629744 2015-09-17] (Realtek Semiconductor Corporation ) S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [30448 2013-09-20] (Synaptics Incorporated) R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [42696 2015-07-17] (Synaptics Incorporated) R3 TXEIx64; C:\Windows\System32\drivers\TXEIx64.sys [87568 2013-07-01] (Intel Corporation) S3 UdeCx; C:\Windows\System32\drivers\udecx.sys [44032 2015-07-10] () S3 USBAAPL64; C:\Windows\System32\Drivers\usbaapl64.sys [54784 2014-08-15] (Apple, Inc.) [File not signed] S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [44568 2015-07-10] (Microsoft Corporation) R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [291680 2015-07-10] (Microsoft Corporation) R2 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [119648 2015-07-10] (Microsoft Corporation) S3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [30384 2015-06-23] (HP Inc.) R3 WirelessButtonDriver64; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [30384 2015-06-23] (HP Inc.) S3 VBoxNetFlt; \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys [X] S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X] ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One Month Created files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2015-09-29 17:06 - 2015-09-29 17:08 - 00024004 _____ C:\Users\donna_000\Downloads\FRST.txt 2015-09-29 16:56 - 2015-09-29 16:56 - 00016148 _____ C:\WINDOWS\system32\DONNA_donna_000_HistoryPrediction.bin 2015-09-28 09:29 - 2015-09-28 09:29 - 00000000 ___HD C:\OneDriveTemp 2015-09-28 09:05 - 2015-09-28 07:48 - 00024064 _____ C:\WINDOWS\zoek-delete.exe 2015-09-28 09:02 - 2015-09-28 09:02 - 00000000 ____D C:\Users\donna_000\AppData\Local\NetworkTiles 2015-09-28 07:58 - 2015-09-28 09:28 - 00004678 _____ C:\zoek-results.log 2015-09-28 07:48 - 2015-09-28 07:48 - 00000000 ____D C:\zoek_backup 2015-09-27 13:38 - 2015-09-27 13:38 - 00000140 _____ C:\Users\donna_000\Desktop\RecoverOn.reg 2015-09-27 11:50 - 2015-09-27 13:00 - 00017024 _____ C:\zoek-results-old.log 2015-09-27 09:41 - 2015-09-27 12:35 - 00000000 ____D C:\zoek_backup_old 2015-09-27 09:35 - 2015-09-27 09:41 - 01308672 _____ C:\Users\donna_000\Desktop\zoek.exe 2015-09-27 09:04 - 2015-09-27 09:04 - 00000000 ____D C:\Users\donna_000\Downloads\FRST-OlderVersion 2015-09-22 10:05 - 2015-09-22 10:06 - 00000098 _____ C:\Users\donna_000\Documents\bluecross problem.txt 2015-09-21 10:18 - 2015-09-26 13:18 - 00002227 _____ C:\Users\Public\Desktop\Google Chrome.lnk 2015-09-21 10:18 - 2015-09-21 10:18 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome 2015-09-21 10:17 - 2015-09-29 09:22 - 00000916 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job 2015-09-21 10:17 - 2015-09-28 11:31 - 00000912 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job 2015-09-21 10:17 - 2015-09-21 12:22 - 00000000 ____D C:\Users\donna_000\AppData\Local\Google 2015-09-21 10:17 - 2015-09-21 10:18 - 00000000 ____D C:\Program Files (x86)\Google 2015-09-21 10:17 - 2015-09-21 10:17 - 00003974 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA 2015-09-21 10:17 - 2015-09-21 10:17 - 00003742 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore 2015-09-21 10:16 - 2015-09-21 10:17 - 00929872 _____ (Google Inc.) C:\Users\donna_000\Downloads\ChromeSetup (1).exe 2015-09-19 11:31 - 2015-09-19 11:31 - 00024576 _____ C:\Users\donna_000\Documents\budget.xls 2015-09-19 11:13 - 2015-09-19 11:13 - 00040960 _____ C:\Users\donna_000\Downloads\2796_attchmnt.xls 2015-09-19 09:16 - 2015-09-19 09:17 - 00000999 _____ C:\Users\donna_000\Downloads\250016384016693 (1).txt 2015-09-19 08:45 - 2015-09-19 08:45 - 00002145 _____ C:\Users\donna_000\Downloads\242163957016691.txt 2015-09-18 09:12 - 2015-09-22 09:24 - 00000000 ____D C:\AdwCleaner 2015-09-18 09:11 - 2015-09-18 09:11 - 01662976 _____ C:\Users\donna_000\Downloads\AdwCleaner.exe 2015-09-17 18:00 - 2015-09-17 18:00 - 04629744 _____ (Realtek Semiconductor Corporation ) C:\WINDOWS\system32\Drivers\rtwlane.sys 2015-09-17 09:01 - 2015-09-29 17:07 - 00000000 ____D C:\FRST 2015-09-17 09:00 - 2015-09-27 09:04 - 02192384 _____ (Farbar) C:\Users\donna_000\Downloads\FRST64.exe 2015-09-14 21:51 - 2015-09-14 21:51 - 00001829 _____ C:\Users\Public\Desktop\iTunes.lnk 2015-09-14 21:51 - 2015-09-14 21:51 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes 2015-09-14 21:48 - 2015-09-14 21:51 - 00000000 ____D C:\Program Files\iTunes 2015-09-14 21:48 - 2015-09-14 21:48 - 00000000 ____D C:\Program Files\iPod 2015-09-14 21:48 - 2015-09-14 21:48 - 00000000 ____D C:\Program Files (x86)\iTunes 2015-09-12 12:32 - 2015-09-12 12:32 - 00000108 ____H C:\Users\donna_000\Downloads\.~lock.207862759016681.txt# 2015-09-08 16:15 - 2015-09-01 21:20 - 00077400 _____ (Microsoft Corporation) C:\WINDOWS\system32\acmigration.dll 2015-09-08 16:15 - 2015-09-01 20:25 - 03586560 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32kfull.sys 2015-09-08 16:15 - 2015-09-01 20:25 - 01382912 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32kbase.sys 2015-09-08 16:15 - 2015-08-27 02:36 - 03620736 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll 2015-09-08 16:15 - 2015-08-27 02:32 - 00608936 _____ (Microsoft Corporation) C:\WINDOWS\system32\fontdrvhost.exe 2015-09-08 16:15 - 2015-08-27 02:04 - 21874688 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgehtml.dll 2015-09-08 16:15 - 2015-08-27 01:59 - 02880032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll 2015-09-08 16:15 - 2015-08-27 01:55 - 24594944 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll 2015-09-08 16:15 - 2015-08-27 01:54 - 00541248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\fontdrvhost.exe 2015-09-08 16:15 - 2015-08-27 01:54 - 00365568 _____ (Adobe Systems Incorporated) C:\WINDOWS\system32\atmfd.dll 2015-09-08 16:15 - 2015-08-27 01:51 - 02350592 _____ (Microsoft Corporation) C:\WINDOWS\system32\authui.dll 2015-09-08 16:15 - 2015-08-27 01:51 - 01774592 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.UI.Immersive.dll 2015-09-08 16:15 - 2015-08-27 01:49 - 01008640 _____ (Microsoft Corporation) C:\WINDOWS\system32\schedsvc.dll 2015-09-08 16:15 - 2015-08-27 01:47 - 12503552 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll 2015-09-08 16:15 - 2015-08-27 01:43 - 00826880 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll 2015-09-08 16:15 - 2015-08-27 01:43 - 00576000 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll 2015-09-08 16:15 - 2015-08-27 01:42 - 00596480 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSync.dll 2015-09-08 16:15 - 2015-08-27 01:42 - 00578560 _____ (Microsoft Corporation) C:\WINDOWS\system32\winlogon.exe 2015-09-08 16:15 - 2015-08-27 01:42 - 00187904 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.UI.PicturePassword.dll 2015-09-08 16:15 - 2015-08-27 01:42 - 00184320 _____ (Microsoft Corporation) C:\WINDOWS\system32\shacct.dll 2015-09-08 16:15 - 2015-08-27 01:39 - 00045568 _____ (Adobe Systems) C:\WINDOWS\system32\atmlib.dll 2015-09-08 16:15 - 2015-08-27 01:23 - 19324416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll 2015-09-08 16:15 - 2015-08-27 01:23 - 00303104 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\atmfd.dll 2015-09-08 16:15 - 2015-08-27 01:16 - 18806272 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgehtml.dll 2015-09-08 16:15 - 2015-08-27 01:16 - 02153472 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\authui.dll 2015-09-08 16:15 - 2015-08-27 01:16 - 01612288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.UI.Immersive.dll 2015-09-08 16:15 - 2015-08-27 01:12 - 00650752 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll 2015-09-08 16:15 - 2015-08-27 01:12 - 00504320 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll 2015-09-08 16:15 - 2015-08-27 01:11 - 00484352 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSync.dll 2015-09-08 16:15 - 2015-08-27 01:11 - 00139776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shacct.dll 2015-09-08 16:15 - 2015-08-27 01:09 - 11262464 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll 2015-09-08 16:15 - 2015-08-27 01:08 - 00037376 _____ (Adobe Systems) C:\WINDOWS\SysWOW64\atmlib.dll 2015-09-08 11:40 - 2015-09-08 11:41 - 00832968 _____ C:\WINDOWS\Minidump\090815-25296-01.dmp 2015-09-08 11:40 - 2015-09-08 11:40 - 00000000 ____D C:\WINDOWS\Minidump 2015-09-03 17:29 - 2015-09-03 17:29 - 00002227 _____ C:\Users\Public\Desktop\Total Tester.lnk 2015-09-03 08:03 - 2015-07-05 06:08 - 00300704 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe 2015-09-02 19:32 - 2015-09-22 08:15 - 00000214 _____ C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job 2015-09-01 09:40 - 2015-09-01 09:40 - 00000000 ____D C:\Program Files (x86)\Citrix 2015-09-01 08:39 - 2015-09-01 08:39 - 00004984 _____ C:\Users\donna_000\Downloads\SharpesDevil.odm ==================== One Month Modified files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2015-09-29 16:59 - 2015-07-10 07:04 - 00000000 ____D C:\WINDOWS\system32\sru 2015-09-29 16:56 - 2015-07-10 08:22 - 00000275 _____ C:\WINDOWS\WindowsUpdate.log 2015-09-29 16:56 - 2015-01-15 13:31 - 00113880 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys 2015-09-29 09:25 - 2014-08-27 14:07 - 00000598 _____ C:\WINDOWS\Tasks\G2MUpdateTask-S-1-5-21-1922649430-2310944725-4124380653-1001.job 2015-09-29 08:02 - 2015-07-10 07:04 - 00000000 ____D C:\WINDOWS\AppReadiness 2015-09-29 07:53 - 2015-05-31 05:54 - 00000694 _____ C:\WINDOWS\Tasks\G2MUploadTask-S-1-5-21-1922649430-2310944725-4124380653-1001.job 2015-09-28 11:42 - 2015-08-05 20:01 - 00000000 ____D C:\Users\QBDataServiceUser23 2015-09-28 11:33 - 2014-08-27 13:24 - 00000000 ____D C:\Users\donna_000\AppData\Roaming\.oit 2015-09-28 11:33 - 2014-05-13 12:17 - 00000467 _____ C:\WINDOWS\Brownie.ini 2015-09-28 11:33 - 2014-05-09 19:31 - 00000000 ___DO C:\Users\donna_000\SkyDrive 2015-09-28 11:31 - 2015-08-05 20:02 - 00000000 ____D C:\Users\donna_000 2015-09-28 11:30 - 2015-07-10 08:21 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT 2015-09-28 09:26 - 2015-08-05 19:51 - 00018716 _____ C:\WINDOWS\PFRO.log 2015-09-28 09:26 - 2015-07-10 05:05 - 00524288 ___SH C:\WINDOWS\system32\config\BBI 2015-09-27 12:54 - 2014-05-18 11:21 - 00000360 _____ C:\WINDOWS\Tasks\HPCeeScheduleFordonna_000.job 2015-09-27 11:34 - 2014-05-18 11:21 - 00003268 _____ C:\WINDOWS\System32\Tasks\HPCeeScheduleFordonna_000 2015-09-27 11:34 - 2014-05-11 11:44 - 00000052 _____ C:\WINDOWS\SysWOW64\DOErrors.log 2015-09-26 15:31 - 2014-05-09 20:40 - 00000000 ____D C:\ProgramData\Intuit 2015-09-26 08:01 - 2013-11-09 15:25 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information 2015-09-26 07:57 - 2014-12-25 12:23 - 00000000 ____D C:\ProgramData\Skype 2015-09-26 07:29 - 2014-05-09 19:28 - 00000000 ____D C:\Users\donna_000\AppData\Local\Packages 2015-09-25 10:12 - 2014-05-10 14:39 - 00000000 ____D C:\Users\donna_000\AppData\Local\Hewlett-Packard 2015-09-23 08:29 - 2014-07-15 13:34 - 00000600 _____ C:\Users\donna_000\AppData\Roaming\winscp.rnd 2015-09-22 10:56 - 2015-07-10 06:55 - 00000000 ____D C:\WINDOWS\CbsTemp 2015-09-19 13:46 - 2015-05-31 05:54 - 00003852 _____ C:\WINDOWS\System32\Tasks\G2MUploadTask-S-1-5-21-1922649430-2310944725-4124380653-1001 2015-09-19 13:46 - 2014-08-27 14:07 - 00003756 _____ C:\WINDOWS\System32\Tasks\G2MUpdateTask-S-1-5-21-1922649430-2310944725-4124380653-1001 2015-09-18 09:00 - 2015-08-05 19:59 - 01215438 _____ C:\WINDOWS\system32\PerfStringBackup.INI 2015-09-15 12:12 - 2015-07-10 07:06 - 00812008 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2015-09-15 12:12 - 2015-07-10 07:06 - 00178152 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2015-09-15 08:51 - 2015-08-05 21:07 - 00002393 _____ C:\Users\donna_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk 2015-09-14 21:48 - 2014-05-15 18:48 - 00000000 ____D C:\Program Files\Common Files\Apple 2015-09-13 11:25 - 2013-08-31 23:49 - 00000000 ____D C:\SWSetup 2015-09-13 11:24 - 2014-04-02 02:45 - 00053248 _____ (Windows XP Bundled build C-Centric Single User) C:\WINDOWS\SysWOW64\CSVer.dll 2015-09-08 18:52 - 2015-07-10 08:20 - 00249248 _____ C:\WINDOWS\system32\FNTCACHE.DAT 2015-09-08 18:49 - 2015-07-10 07:04 - 00000000 ____D C:\WINDOWS\system32\appraiser 2015-09-08 18:48 - 2015-07-10 09:14 - 00000000 ____D C:\Program Files\Windows Journal 2015-09-08 17:33 - 2014-05-10 14:38 - 00000000 ____D C:\WINDOWS\system32\MRT 2015-09-08 11:41 - 2015-07-10 08:20 - 00028557 _____ C:\WINDOWS\setupact.log 2015-09-08 11:40 - 2014-05-12 14:10 - 488276013 _____ C:\WINDOWS\MEMORY.DMP 2015-09-03 18:03 - 2014-04-02 03:12 - 00000000 ____D C:\ProgramData\McAfee 2015-09-03 18:03 - 2014-04-02 03:12 - 00000000 ____D C:\Program Files (x86)\McAfee 2015-09-03 17:59 - 2015-07-31 11:16 - 00000000 ____D C:\WINDOWS\System32\Tasks\McAfee 2015-09-03 17:59 - 2015-07-10 07:04 - 00000000 ___HD C:\WINDOWS\ELAMBKUP 2015-09-03 17:59 - 2015-07-10 05:05 - 00032768 ___SH C:\WINDOWS\system32\config\ELAM 2015-09-03 17:58 - 2013-11-09 15:26 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Security and Protection 2015-09-03 17:56 - 2013-08-22 09:36 - 00000000 ____D C:\Users\Default.migrated 2015-09-03 17:56 - 2013-04-11 13:24 - 00000000 ____D C:\Users\Keith 2015-09-03 17:29 - 2015-02-14 14:15 - 00000000 ____D C:\Program Files (x86)\Total Seminars 2015-09-02 17:12 - 2015-02-14 14:15 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Total Seminars 2015-09-02 17:10 - 2014-05-29 12:14 - 00000000 ____D C:\WINDOWS\BulletScan 2015-09-02 08:42 - 2013-11-09 15:28 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Communication and Chat 2015-09-02 08:37 - 2013-11-09 15:41 - 00000000 ____D C:\ProgramData\WildTangent 2015-09-02 08:37 - 2013-11-09 15:41 - 00000000 ____D C:\Program Files (x86)\WildTangent Games 2015-09-01 09:38 - 2014-08-27 14:07 - 00000000 ____D C:\Users\donna_000\AppData\Local\Citrix 2015-08-31 14:44 - 2015-07-10 07:04 - 00000000 ____D C:\WINDOWS\rescache 2015-08-30 19:06 - 2015-07-10 07:04 - 00000000 ____D C:\WINDOWS\system32\NDF ==================== Files in the root of some directories ======= 2014-05-11 08:37 - 2014-05-31 14:45 - 27045552 _____ (McAfee) C:\Program Files (x86)\Common Files\lpuninstall.exe 2014-07-15 13:34 - 2015-09-23 08:29 - 0000600 _____ () C:\Users\donna_000\AppData\Roaming\winscp.rnd 2015-03-04 13:22 - 2015-05-11 11:10 - 0000600 _____ () C:\Users\donna_000\AppData\Local\PUTTY.RND 2014-07-23 12:49 - 2015-08-09 18:18 - 0007597 _____ () C:\Users\donna_000\AppData\Local\resmon.resmoncfg ==================== Bamital & volsnap ================= (There is no automatic fix for files that do not pass verification.) C:\WINDOWS\system32\winlogon.exe => File is digitally signed C:\WINDOWS\system32\wininit.exe => File is digitally signed C:\WINDOWS\explorer.exe => File is digitally signed C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed C:\WINDOWS\system32\svchost.exe => File is digitally signed C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed C:\WINDOWS\system32\services.exe => File is digitally signed C:\WINDOWS\system32\User32.dll => File is digitally signed C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed C:\WINDOWS\system32\userinit.exe => File is digitally signed C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed C:\WINDOWS\system32\rpcss.dll => File is digitally signed C:\WINDOWS\system32\dnsapi.dll => File is digitally signed C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2015-09-20 11:35 ==================== End of FRST.txt ============================ Here is addition.txt Additional scan result of Farbar Recovery Scan Tool (x64) Version:27-09-2015 Ran by donna_000 (2015-09-29 17:09:36) Running from C:\Users\donna_000\Downloads Windows 10 Home (X64) (2015-08-06 00:55:33) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Admin (S-1-5-21-1922649430-2310944725-4124380653-1004 - Administrator - Enabled) => C:\Users\Admin Administrator (S-1-5-21-1922649430-2310944725-4124380653-500 - Administrator - Disabled) => C:\Users\Administrator DefaultAccount (S-1-5-21-1922649430-2310944725-4124380653-503 - Limited - Disabled) donna_000 (S-1-5-21-1922649430-2310944725-4124380653-1001 - Administrator - Enabled) => C:\Users\donna_000 Guest (S-1-5-21-1922649430-2310944725-4124380653-501 - Limited - Disabled) HomeGroupUser$ (S-1-5-21-1922649430-2310944725-4124380653-1003 - Limited - Enabled) QBDataServiceUser23 (S-1-5-21-1922649430-2310944725-4124380653-1005 - Limited - Enabled) => C:\Users\QBDataServiceUser23 ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) 7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov) Adobe Photoshop Elements 2.0 (HKLM-x32\...\Adobe Photoshop Elements 2.0) (Version: 2.0 - Adobe Systems, Inc.) Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated) Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.7.157 - Adobe Systems, Inc.) Apple Application Support (32-bit) (HKLM-x32\...\{7FE25256-B7C1-480D-B736-10A67A833AEA}) (Version: 3.2 - Apple Inc.) Apple Application Support (64-bit) (HKLM\...\{B255D495-4734-4E9B-B4F5-96702FD4A7B9}) (Version: 3.2 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version: 8.2.1.3 - Apple Inc.) Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Application Compatibility Toolkit (Version: 8.59.25584 - Microsoft) Hidden Assessment and Deployment Kit (HKLM-x32\...\{fc46d1b2-9557-4c1f-baac-04af4d2db7e4}) (Version: 8.59.25584 - Microsoft Corporation) Assessments on Client (x32 Version: 8.59.25584 - Microsoft) Hidden Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.) Brother HL-2170W (HKLM-x32\...\{65AD8FC4-0450-4921-B752-F207319AE35C}) (Version: 1.00 - Brother) BulletScan Manager (HKLM-x32\...\{25D30402-0A13-4422-8E57-A37E71A7D880}) (Version: 2.0.34 - iVina) BulletScan OCR Engine - Powered by ABBYY (HKLM-x32\...\{870E5EB9-E561-4C94-80BF-8A3D4DB46624}) (Version: - ) Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.) Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.) Citrix Online Launcher (HKLM-x32\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix) CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.) CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3606 - CyberLink Corp.) CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3228 - CyberLink Corp.) CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.3709 - CyberLink Corp.) CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.) D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.101 - Google Inc.) Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.28.15 - Google Inc.) Hidden GoToMeeting 7.3.0.3499 (HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\GoToMeeting) (Version: 7.3.0.3499 - CitrixOnline) Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden HP Documentation (HKLM-x32\...\{CCE5C597-03EA-423E-BA80-6FCD280A8465}) (Version: 1.1.0.0 - Hewlett-Packard) HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard) HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard) HP Support Assistant (HKLM-x32\...\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}) (Version: 8.0.29.6 - Hewlett-Packard Company) HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.81 - Hewlett-Packard Company) HP System Event Utility (HKLM-x32\...\{3EDAF5B5-0CA9-4967-B103-FBFF1162C336}) (Version: 1.2.10 - Hewlett-Packard Company) HP Utility Center (HKLM\...\{7A75E042-0D30-43C2-BD2A-684F4BE38FF7}) (Version: 2.3.1 - Hewlett-Packard Company) HP Wireless Button Driver (HKLM-x32\...\{EFA01423-3857-468C-B7B6-F30AA08E50BC}) (Version: 1.1.5.1 - Hewlett-Packard) iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.) Inst5675 (Version: 8.00.57 - Softex Inc.) Hidden Inst5676 (Version: 8.00.57 - Softex Inc.) Hidden Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3309 - Intel Corporation) Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1050 - Intel Corporation) iTunes (HKLM\...\{BFEAB774-C7DC-4032-B05A-DA5F7CB7B365}) (Version: 12.2.2.25 - Apple Inc.) Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation) Kits Configuration Installer (x32 Version: 8.59.25584 - Microsoft) Hidden Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation) Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft SQL Server 2008 Setup Support Files (HKLM\...\{B40EE88B-400A-4266-A17B-E3DE64E94431}) (Version: 10.1.2731.0 - Microsoft Corporation) Microsoft SQL Server 2008 Setup Support Files (HKLM-x32\...\{D441BD04-E548-4F8E-97A4-1B66135BAAA8}) (Version: 10.1.2731.0 - Microsoft Corporation) Microsoft SQL Server 2012 (64-bit) (HKLM\...\Microsoft SQL Server SQLServer2012) (Version: - Microsoft Corporation) Microsoft SQL Server 2012 (HKLM-x32\...\Microsoft SQL Server SQLServer2012) (Version: - Microsoft Corporation) Microsoft SQL Server 2012 Express LocalDB (HKLM\...\{E75776B2-EAE5-42F9-A800-0A10763DEDF0}) (Version: 11.0.2318.0 - Microsoft Corporation) Microsoft SQL Server 2012 Native Client (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation) Microsoft SQL Server 2012 Setup (English) (HKLM\...\{8CB0713F-CFE0-445D-BCB2-538465860E1A}) (Version: 11.1.3128.0 - Microsoft Corporation) Microsoft SQL Server 2012 Setup (English) (HKLM-x32\...\{CEA86648-87FA-4775-8F3B-A57F720BAE85}) (Version: 11.0.2100.60 - Microsoft Corporation) Microsoft SQL Server 2012 Transact-SQL ScriptDom (HKLM\...\{0E8670B8-3965-4930-ADA6-570348B67153}) (Version: 11.0.2100.60 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft VSS Writer for SQL Server 2012 (HKLM\...\{3E0DD83F-BE4C-4478-86A0-AD0D79D1353E}) (Version: 11.0.2100.60 - Microsoft Corporation) Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.6.0 - Mozilla) Mozilla Thunderbird 38.2.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 38.2.0 (x86 en-US)) (Version: 38.2.0 - Mozilla) Presto! BizCard 6 (HKLM-x32\...\{4F9D15B4-0F57-4B84-94AE-C1286C8D4443}) (Version: 6.10.12 - NewSoft Technology Corporation) Presto! BizCard 6 (x32 Version: 6.10.12 - NewSoft) Hidden Presto! PageManager 9.04 SE (HKLM-x32\...\{5B8B1BAA-79B5-4F3A-89CD-B2D6045C82A7}) (Version: 9.04.00 - Newsoft Technology Corporation) QuickBooks (x32 Version: 23.0.4012.2305 - Intuit Inc.) Hidden QuickBooks Premier: Mfg and Whsle Edition 2013 (HKLM-x32\...\{3FB9742A-ACE0-4B63-91C2-AD4A77E41554}) (Version: 23.0.4001.2305 - Intuit Inc.) Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29070 - Realtek Semiconductor Corp.) Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.20.815.2013 - Realtek) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7548 - Realtek Semiconductor Corp.) REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.) S300 (HKLM-x32\...\S300) (Version: - ) S400 (HKLM-x32\...\S400) (Version: - ) ShipWorks® 4.2.0.8030 (HKLM\...\{0D695046-0F08-419A-AA25-8995FEA5B023}_is1) (Version: 4.2.0.8030 - Interapptive®, Inc.) SQL Server 2012 Common Files (Version: 11.0.2100.60 - Microsoft Corporation) Hidden SQL Server 2012 Common Files (x32 Version: 11.0.2100.60 - Microsoft Corporation) Hidden SQL Server 2012 Database Engine Services (Version: 11.0.2100.60 - Microsoft Corporation) Hidden SQL Server 2012 Database Engine Services (x32 Version: 11.0.2100.60 - Microsoft Corporation) Hidden SQL Server 2012 Database Engine Shared (Version: 11.0.2100.60 - Microsoft Corporation) Hidden SQL Server 2012 Database Engine Shared (x32 Version: 11.0.2100.60 - Microsoft Corporation) Hidden SQL Server Browser for SQL Server 2012 (HKLM-x32\...\{4B9E6EB0-0EED-4E74-9479-F982C3254F71}) (Version: 11.0.2100.60 - Microsoft Corporation) Sql Server Customer Experience Improvement Program (Version: 11.0.2100.60 - Microsoft Corporation) Hidden Sql Server Customer Experience Improvement Program (x32 Version: 11.0.2100.60 - Microsoft Corporation) Hidden swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.95 - Synaptics Incorporated) T-HUB (HKLM-x32\...\{4FDEA7E6-5DA1-49A8-B110-16D45578F4CC}) (Version: 10.1.451 - Atandra) Toolkit Documentation (x32 Version: 8.59.25584 - Microsoft) Hidden Total Tester CompTIA Network+ N10-005/6 Premium v6.2 (HKLM-x32\...\{CF562A0E-59E5-41A1-B3FC-28AA97EFE169}) (Version: 12.6.2 - Total Seminars, LLC) Total Tester Network+ N10-006 Book Demo v6.3 (HKLM-x32\...\{A869BF56-374B-4E18-86F6-D5BBCCD86392}) (Version: 12.6.2 - Total Seminars, LLC) User State Migration Tool (x32 Version: 8.59.25584 - Microsoft) Hidden Video Capture v5.09.1202.00 (HKLM-x32\...\Video Capture v5.09.1202.00) (Version: 5.09.1202.00 - Elgato Systems) Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation) WinSCP 5.7.2 (HKLM-x32\...\winscp3_is1) (Version: 5.7.2 - Martin Prikryl) WPT Redistributables (x32 Version: 8.59.25584 - Microsoft) Hidden WPTx64 (x32 Version: 8.59.25584 - Microsoft) Hidden ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-1922649430-2310944725-4124380653-1001_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\WINDOWS\system32\igfxEM.exe (Intel Corporation) CustomCLSID: HKU\S-1-5-21-1922649430-2310944725-4124380653-1001_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\1468\G2MOutlookAddin64.dll (Citrix Online, a division of Citrix Systems, Inc.) ==================== Restore Points ========================= 13-09-2015 11:21:36 HPSF Applying updates 17-09-2015 17:58:44 Windows Update 22-09-2015 10:52:58 Windows Update 26-09-2015 07:43:45 Removed Elgato Video Capture 27-09-2015 11:50:09 zoek.exe restore point ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2013-08-22 09:25 - 2013-08-22 09:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {0719F7F3-B218-4EAE-9095-79180765E749} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION Task: {0F81C8DA-96DF-4C22-93EE-5A1BE530A6F7} - System32\Tasks\G2MUploadTask-S-1-5-21-1922649430-2310944725-4124380653-1001 => C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupload.exe [2015-09-19] (Citrix Online, a division of Citrix Systems, Inc.) Task: {1FC4916D-071C-4BF5-A465-7D09D9D74E69} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION Task: {2E897D90-54BB-44D8-8C08-0D593CF0CAD2} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.) Task: {30CBE639-EDAC-4DED-95F3-94DBBA10BEA9} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION Task: {4396B92A-6569-4E32-B007-615E61E9D469} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: {55DEFF45-75FE-4016-8BE1-362C95F7F82E} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe [2015-06-24] (Hewlett-Packard) Task: {5FC80890-87C7-4418-9FF2-7F914F00DF8A} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-09-21] (Google Inc.) Task: {6E6F7398-E468-4506-A5F1-36BF31DE3D9C} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2015-07-11] (Hewlett-Packard Company) Task: {737AD365-D6EF-4C26-92CE-E585F31D3FA0} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2015-07-17] (Synaptics Incorporated) Task: {79637A38-46D1-432A-9484-3ABFD92FCB2B} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Active Health Launcher => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\ActiveHealth.exe [2015-09-08] (Hewlett-Packard) Task: {7C78C346-5AE3-465B-811F-7DCC2194B61E} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION Task: {7CC952DD-A6A4-4670-9600-65F0276FAC0E} - System32\Tasks\UKGoods 1406223383 => C:\Program Files (x86)\Intuit\QuickBooks 2013\AutoBackupEXE.exe [2014-01-16] (Intuit Inc.) Task: {85030A51-A15E-4F52-839B-9C8FBEB86804} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION Task: {8894751C-46C0-404C-A0D7-042A6EB5B13F} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION Task: {8C114998-4DD1-44EE-8036-AF2D5111DD1A} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2015-08-26] (Microsoft Corporation) Task: {95BF51D7-63C7-4FBC-B7E5-7CB77B728CFD} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2015-07-11] (Hewlett-Packard Company) Task: {99254C13-08AE-4C45-A09E-6FF6610CDAB5} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-07-07] (Adobe Systems Incorporated) Task: {9DA4ED1F-8B72-4387-BFA6-CB9E384A5F36} - System32\Tasks\Hewlett-Packard\HP Active Health\HP Active Health Scan (HPSA) => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\ActiveHealth.exe [2015-09-08] (Hewlett-Packard) Task: {9FE289B1-9B3A-4A98-A174-922D4B95BCD9} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION Task: {A650AE75-66DE-4945-A2C1-008238160D2F} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION Task: {AA2F9436-7177-48E4-9AAD-01A5B6AC4D1C} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-09-21] (Google Inc.) Task: {B74217D9-16CB-48C3-871D-E9EE2D754FCA} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION Task: {D03BCFF7-24EC-45C6-8606-607829B5108A} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION Task: {D3DD1622-D370-4DC0-871C-8ECB5D7AFDC7} - System32\Tasks\G2MUpdateTask-S-1-5-21-1922649430-2310944725-4124380653-1001 => C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupdate.exe [2015-09-19] (Citrix Online, a division of Citrix Systems, Inc.) Task: {E32BF02B-1E58-45CB-974D-9D5876269EA7} - System32\Tasks\HPCeeScheduleFordonna_000 => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2015-06-16] (Hewlett-Packard) Task: {F36B1B85-34EF-45B3-A9CB-A68FDB20EF3F} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION Task: {FDEC091A-90CA-44FF-B4EC-76F8E925B575} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-05] (CyberLink) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe Task: C:\WINDOWS\Tasks\G2MUpdateTask-S-1-5-21-1922649430-2310944725-4124380653-1001.job => C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupdate.exe Task: C:\WINDOWS\Tasks\G2MUploadTask-S-1-5-21-1922649430-2310944725-4124380653-1001.job => C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupload.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\HPCeeScheduleFordonna_000.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe Task: C:\WINDOWS\Tasks\UKGoods 1406223383.job => C:\Program Files (x86)\Intuit\QuickBooks 2013\AutoBackupEXE.exeX/FC:\Users\Public\Documents\Intuit\QuickBooks\Company Files\UKGoods.qbw ==================== Loaded Modules (Whitelisted) ============== 2015-07-10 07:00 - 2015-07-10 07:00 - 00028160 _____ () C:\WINDOWS\SYSTEM32\efsext.dll 2015-08-05 23:38 - 2015-08-05 23:38 - 00032768 _____ () C:\WINDOWS\SYSTEM32\licensemanagerapi.dll 2015-08-18 20:08 - 2015-08-11 05:14 - 00404480 _____ () C:\WINDOWS\System32\diagtrack_wininternal.dll 2015-02-13 05:20 - 2015-02-13 05:20 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll 2015-05-15 16:26 - 2015-05-15 16:26 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll 2013-10-14 15:23 - 2013-10-14 15:23 - 00109568 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe 2013-10-14 15:24 - 2013-10-14 15:24 - 00627200 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachedrv.dll 2013-10-14 15:25 - 2013-10-14 15:25 - 02541056 _____ () C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll 2013-10-14 15:22 - 2013-10-14 15:22 - 00035328 _____ () C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll 2013-10-14 15:22 - 2013-10-14 15:22 - 00055296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll 2015-08-28 17:19 - 2015-08-18 03:56 - 02498808 _____ () C:\WINDOWS\system32\CoreUIComponents.dll 2015-08-28 17:19 - 2015-08-18 03:56 - 02498808 _____ () C:\WINDOWS\System32\CoreUIComponents.dll 2013-10-14 15:30 - 2013-10-14 15:30 - 00065024 _____ () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe 2015-07-10 06:59 - 2015-07-10 06:59 - 00429056 _____ () C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\QuickActions.dll 2015-08-11 15:57 - 2015-08-02 21:30 - 00642048 _____ () C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\MtcUvc.dll 2015-08-11 15:57 - 2015-08-02 21:11 - 06569472 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll 2015-07-10 07:00 - 2015-07-10 09:14 - 00471040 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll 2015-08-18 20:08 - 2015-08-11 04:58 - 01808384 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.BackgroundTask.dll 2015-08-11 15:57 - 2015-08-02 21:09 - 02274816 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersUI.dll 2013-11-15 15:56 - 2014-08-15 08:43 - 00083768 _____ () C:\Program Files (x86)\Common Files\Intuit\DataProtect\IBuEngHost.exe 2013-11-15 15:56 - 2014-08-15 08:43 - 00067896 _____ () C:\Program Files (x86)\Common Files\Intuit\DataProtect\IBuEng_x64Vista.dll 2015-09-26 07:28 - 2015-09-26 07:28 - 03495936 _____ () C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1509.14010.0_x64__8wekyb3d8bbwe\Calculator.exe 2014-04-02 03:11 - 2013-08-05 03:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll 2013-08-05 18:48 - 2013-08-05 18:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll 2014-08-27 13:22 - 2008-11-17 14:56 - 00102400 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\nsSign.dll 2014-08-27 13:22 - 2010-05-07 11:46 - 00057344 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PerformOcr.dll 2014-08-27 13:22 - 2010-03-11 10:48 - 00057344 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMISM.dll 2014-08-27 13:22 - 2008-08-25 17:19 - 00069632 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PHooKDlg.dll 2014-08-27 13:22 - 2010-07-01 11:09 - 00147456 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMCommon.dll 2014-08-27 13:22 - 2007-03-30 10:24 - 00104528 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\Qem.dll 2014-08-27 13:22 - 2009-11-26 17:49 - 00081920 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\NetFun2k.dll 2014-08-27 13:22 - 2010-07-06 15:41 - 00146944 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\ScanModule.dll 2014-08-27 13:22 - 2009-09-09 14:44 - 00151552 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMANO.dll 2014-08-27 13:22 - 2007-03-30 09:49 - 00104528 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\ComClass.dll 2014-08-27 13:22 - 2010-04-14 16:38 - 00352256 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMTree.dll 2014-08-27 13:22 - 2010-07-02 13:36 - 00614400 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMDB_N.dll 2014-08-27 13:22 - 2010-05-17 10:52 - 00135168 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMSet.dll 2014-08-27 13:22 - 2010-07-13 10:48 - 00106496 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMProp.dll 2014-08-27 13:22 - 2007-08-31 17:51 - 00040960 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMVoice.dll 2014-08-27 13:22 - 2010-07-13 10:50 - 00073728 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\OutlookVBA.dll 2014-08-27 13:22 - 2010-03-17 11:49 - 00061440 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMINSO.dll 2014-08-27 13:22 - 2009-08-06 10:22 - 00421888 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\FT.dll 2014-08-27 13:22 - 2009-11-27 17:38 - 00331776 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMAppBar.dll 2014-08-27 13:22 - 2010-07-13 10:49 - 04567040 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMView.dll 2014-08-27 13:22 - 2010-03-11 10:45 - 00090112 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMSave.dll 2014-08-27 13:22 - 2007-03-30 10:01 - 00038992 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\NsOEMKey.dll 2014-08-27 13:22 - 2010-03-02 15:10 - 00430080 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMPageVW.dll 2014-08-27 13:22 - 2010-06-10 17:42 - 01036288 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\SlideBarDLL.dll 2014-08-27 13:22 - 2009-11-09 18:35 - 00184320 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMImgVW.dll 2014-08-27 13:22 - 2008-08-25 16:16 - 00040960 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMIEVW.dll 2014-08-27 13:22 - 2010-03-02 15:09 - 00102400 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMDocVW.dll 2014-08-27 13:22 - 2010-05-17 10:53 - 00040960 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMPDFView.dll 2014-08-27 13:22 - 2009-06-26 09:03 - 00086016 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMApSet.dll 2014-08-27 13:22 - 2009-12-04 17:20 - 00323584 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMAnoSet.dll 2014-08-27 13:22 - 2010-04-27 15:20 - 00065536 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMStatus.dll 2014-08-27 13:22 - 2010-07-30 13:18 - 00266240 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMScnSet.dll 2014-08-27 13:22 - 2007-03-30 09:57 - 00034896 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\Import.dll 2014-08-27 13:22 - 2010-05-21 09:42 - 00086016 _____ () C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\PMImageSplitter.dll 2013-11-15 15:56 - 2014-08-15 08:43 - 00084280 _____ () C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.XmlSerializers.dll 2012-08-18 18:55 - 2014-05-09 20:53 - 00198992 _____ () C:\Program Files (x86)\Common Files\Intuit\DataProtect\NCalc.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00529224 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\BackupLib.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00269128 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\boost_regex-vc90-mt-p-1_33.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00021832 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\QBCompressor.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00415560 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\FtuEngine.dll 2014-01-16 10:04 - 2014-01-16 10:04 - 00128840 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\QBProActiveCore.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00141640 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\QBMAPILibrary.dll 2012-08-18 18:54 - 2012-08-18 18:54 - 00059904 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\zlib1.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00176968 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\boost_serialization-vc90-mt-p-1_33.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00570696 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\FeaturesBridge.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00042824 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\mbpopup.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00085832 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\IPDWidgetBridge.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00096072 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\IPDWidgetInterop.dll 2014-01-16 14:05 - 2014-01-16 14:05 - 00471880 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\SyncManagerUtils.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00072520 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\QB2WPFBridge.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00125256 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\ReportBridge.dll 2014-01-16 14:05 - 2014-01-16 14:05 - 00113480 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\Webification.dll 2014-01-16 14:04 - 2014-01-16 14:04 - 00058184 _____ () C:\Program Files (x86)\Intuit\QuickBooks 2013\htmlhelper.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) AlternateDataStreams: C:\Users\donna_000\SkyDrive:ms-properties ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg HKU\S-1-5-21-1922649430-2310944725-4124380653-1005\Control Panel\Desktop\\Wallpaper -> DNS Servers: 192.168.10.1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) HKLM\...\StartupApproved\StartupFolder: => "Install SafeKey IE RunOnce.lnk" HKLM\...\StartupApproved\StartupFolder: => "BulletScan Manager.lnk" HKLM\...\StartupApproved\Run: => "ShipWorksScheduler$0D6950460F08419AAA258995FEA5B023" HKLM\...\StartupApproved\Run32: => "Intuit SyncManager" HKLM\...\StartupApproved\Run32: => "iTunesHelper" HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\StartupApproved\Run: => "ApplePhotoStreams" HKU\S-1-5-21-1922649430-2310944725-4124380653-1001\...\StartupApproved\Run: => "iCloudServices" ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139 FirewallRules: [{A9BCCC4B-96AB-49B7-BDE0-1F3F04224CCB}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPSOCKSVC.exe FirewallRules: [{1AB8A039-20C0-4945-9F94-A37BDE141A6F}] => (Allow) %systemroot%\system32\alg.exe FirewallRules: [{EFE77BB9-8D1E-4203-9FF7-BFE1136DDF08}] => (Allow) C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\LicenseMan.exe FirewallRules: [{848F07AC-1230-4310-95A4-EBD98334D8DD}] => (Allow) C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\LicenseMan.exe FirewallRules: [{A885B268-D0FE-452A-8DE5-DBD5F6849F3E}] => (Allow) C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\LicenseCheck.exe FirewallRules: [{4D1A8316-04CC-4240-9CCB-76402DE2536A}] => (Allow) C:\Program Files (x86)\NewSoft\Presto! PageManager 9.04\LicenseCheck.exe FirewallRules: [{86EF5F9E-BA14-4BB5-BE44-30D6FA8BA32E}] => (Allow) C:\Program Files\Microsoft SQL Server\MSSQL11.SHIPWORKS\MSSQL\Binn\sqlservr.exe FirewallRules: [{8CBD827F-1292-4E94-849C-3ED0233006FD}] => (Allow) C:\Program Files\Microsoft SQL Server\MSSQL11.SHIPWORKS\MSSQL\Binn\sqlservr.exe FirewallRules: [{DE7812A2-B2AB-4CC3-95B5-CF36664F9566}] => (Allow) C:\Program Files\Microsoft SQL Server\MSSQL11.SHIPWORKS\MSSQL\Binn\sqlservr.exe FirewallRules: [{C45AAE4A-8497-4E4F-8DCB-AFD34B04DB4A}] => (Allow) C:\Program Files\Microsoft SQL Server\MSSQL11.SHIPWORKS\MSSQL\Binn\sqlservr.exe FirewallRules: [{80EF995A-D20C-4367-8904-7FA587E0D2FD}] => (Allow) C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe FirewallRules: [{BF335D2B-5087-4C9C-84C8-6508D4C55FDE}] => (Allow) C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe FirewallRules: [{E64C9FEC-4A09-40A6-B71B-007CD4F656B3}] => (Allow) C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe FirewallRules: [{8367FE85-1FA7-46F7-B5CD-8AFBB740D2A3}] => (Allow) C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe FirewallRules: [{A538C5A3-0B45-44B7-9E95-07773FCBBBD3}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD.exe FirewallRules: [{19BAA4ED-67BD-43E6-9AD1-58E0816454D1}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12ML.exe FirewallRules: [{FD065080-BE37-4AD6-A597-7CF213E8DA48}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe FirewallRules: [{793E3DC5-42BD-4C6B-A0F2-47152AC28577}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe FirewallRules: [{00E16661-AF5B-4851-96B2-56D3698570D3}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe FirewallRules: [{4CD7BBA7-3C64-4E95-B2D2-C68EFADB1B3E}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12.exe FirewallRules: [{DA9E8016-5CD9-4648-9DA2-AC4201DB07C8}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{DE6B4284-0BD2-4420-BDA6-D0BB5BA6567F}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{2C66F80D-F781-4E02-A927-E9ED897A54FC}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe FirewallRules: [{5819F195-689F-4137-9277-75B43A272E42}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{1D73E52E-70E8-4F50-8D79-47290AB54F44}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe FirewallRules: [{84B3CA6B-ABD9-44F5-AB77-F657D51D8EF3}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{871FA622-B369-464A-B35C-2037F0555B8B}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe FirewallRules: [{86AD6642-1340-4AAD-B77E-1092ACA46EE0}] => (Allow) LPort=1900 FirewallRules: [{E2451CBD-F655-4397-BE29-9120A569E114}] => (Allow) LPort=2869 FirewallRules: [{ED847B0A-BE09-4AAE-A00E-3BCBB799353A}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe FirewallRules: [{033C4F2E-47CB-4077-B0BB-7940203E370C}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPDeviceDetection3.exe FirewallRules: [{7C1E0A9F-C9E6-407B-836F-B04AD1C9AC15}] => (Allow) C:\Program Files\iTunes\iTunes.exe FirewallRules: [{6DB061B8-62B3-43AA-9C3A-7446CDC79FBC}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (09/29/2015 07:39:08 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": DMError Information:-6069Additional Info:An Invalid Id or password was specified. Error: (09/29/2015 07:39:08 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init' Error: (09/29/2015 07:39:08 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": Connection String:CON=QBConnectionPool-Probe-QB_DONNA_23;;DBF=C:\Users\Public\Documents\Intuit\QuickBooks\Company Files\UKGoods.qbw;CommLinks="ShMem,tcpip(IP=192.168.10.105;TO=5;DOBROADCAST=NONE;port=55353)";ServerName=QB_DONNA_23;DBN=dbb035cb21f24d69bddf0d139f98e182 Error: (09/29/2015 07:39:08 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": Connection Error:Invalid user ID or password Error: (09/29/2015 07:39:03 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init' Error: (09/29/2015 07:39:03 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": Connection String:CON=QBConnectionPool-Probe-QB_DONNA_23;;DBF=C:\Users\Public\Documents\Intuit\QuickBooks\Company Files\UKGoods.qbw;CommLinks="ShMem,tcpip(IP=192.168.10.105;TO=5;DOBROADCAST=NONE;port=55353)";ServerName=QB_DONNA_23;DBN=6aa2028bd3cf4b5a819a0b1908cd52da Error: (09/29/2015 07:39:03 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": Connection Error:Invalid user ID or password Error: (09/29/2015 07:37:35 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init' Error: (09/29/2015 07:37:35 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": Connection String:CON=QBConnectionPool-Probe-QB_DONNA_23;;DBF=C:\Users\Public\Documents\Intuit\QuickBooks\Company Files\UKGoods.qbw;CommLinks="ShMem,tcpip(IP=192.168.10.105;TO=5;DOBROADCAST=NONE;port=55353)";ServerName=QB_DONNA_23;DBN=16793435bb6e49a6946a378bd54845ef Error: (09/29/2015 07:37:35 AM) (Source: QuickBooks) (EventID: 4) (User: ) Description: An unexpected error has occured in "QuickBooks: Premier Manufacturing and Wholesale Edition 2013": Connection Error:Invalid user ID or password System errors: ============= Error: (09/29/2015 08:02:17 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The SQL Server (SHIPWORKS) service failed to start due to the following error: %%1053 Error: (09/29/2015 08:02:17 AM) (Source: Service Control Manager) (EventID: 7009) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the SQL Server (SHIPWORKS) service to connect. Error: (09/28/2015 04:25:36 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service. Error: (09/28/2015 04:25:01 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service. Error: (09/28/2015 04:24:30 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service. Error: (09/28/2015 02:36:07 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service. Error: (09/28/2015 12:48:29 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service. Error: (09/28/2015 12:47:47 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service. Error: (09/28/2015 12:37:04 PM) (Source: Service Control Manager) (EventID: 7011) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service. Error: (09/28/2015 11:35:01 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY) Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable CodeIntegrity: =================================== Date: 2015-09-29 08:47:55.460 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-29 08:47:55.394 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-29 08:47:55.319 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-29 08:47:34.835 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-29 08:47:32.450 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-28 16:25:42.438 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-28 16:25:41.893 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-28 14:34:34.648 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-28 14:34:34.588 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. Date: 2015-09-28 14:34:34.520 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements. ==================== Memory info =========================== Processor: Intel® Pentium® CPU N3520 @ 2.16GHz Percentage of memory in use: 53% Total physical RAM: 3992.6 MB Available physical RAM: 1871.4 MB Total Virtual: 8040.6 MB Available Virtual: 5020.61 MB ==================== Drives ================================ Drive c: (Windows) (Fixed) (Total:444.87 GB) (Free:332.62 GB) NTFS Drive d: (RECOVERY) (Fixed) (Total:19.28 GB) (Free:1.96 GB) NTFS ==>[system with boot components (obtained from reading drive)] Drive f: (0-07-184819-3) (CDROM) (Total:0.16 GB) (Free:0 GB) UDF ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (Size: 465.8 GB) (Disk ID: 1E2AB9DB) Partition: GPT. ==================== End of Addition.txt ============================​ ​
  2. I am still getting engine4dsply.com ads coming up in a new windows. This window also changes to show ads from showme.com and fanduel.com. Google is using an extremely large amount of CPU (40-60%) even though the page has already rendered. There are also 3 instances of chrome showing in my task manager. I have no extensions or addons. Thanks for all your help! I really do appreciate it!!!!
  3. Sorry about that! I didn't see the part about running the script. Here are the results of the script: Zoek.exe Version 4.0.0.5 Updated 27-09-2015Tool run by donna_000 on Mon 09/28/2015 at 7:49:02.40.Microsoft Windows 10 Home 10.0.10240 x64Running in: Normal Mode Internet Access DetectedLaunched: C:\Users\donna_000\Desktop\zoek.exe [scan all users] [script inserted] ==== Older Logs ====================== C:\zoek-results-old.log 17024 bytes ==== System Restore Info ====================== 9/28/2015 7:58:32 AM Zoek.exe System Restore Point Created Successfully. ==== Empty Folders Check ====================== C:\Users\QBDataServiceUser23\AppData\LocalLow deleted successfullyC:\Users\Administrator\AppData\Local\Google deleted successfullyC:\Users\donna_000\AppData\Local\NetworkTiles deleted successfully ==== Deleting CLSID Registry Keys ====================== ==== Deleting CLSID Registry Values ====================== ==== Deleting Services ====================== ==== Batch Command(s) Run By Tool====================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ==== Chromium Look ====================== Google Chrome Version: 45.0.2454.101 Chrome Hotword Shared Module - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg ==== Set IE to Default ====================== Old Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157" New Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157" ==== All HKCU SearchScopes ====================== HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS"{D944BB61-2E34-4DBF-A683-47E505C587DC} eBay Url="http://rover.ebay.com/rover/1/711-154371-11896-2/4" ==== Empty IE Cache ====================== C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfullyC:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfullyC:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\8QX6N9XJ will be deleted at rebootC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\T6Z7XB6H will be deleted at rebootC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\TVWBN9BV will be deleted at rebootC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\X8QVBIFQ will be deleted at reboot ==== Empty FireFox Cache ====================== No FireFox Profiles found ==== Empty Chrome Cache ====================== C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully ==== Empty All Flash Cache ====================== No Flash Cache Found ==== Empty All Java Cache ====================== Java Cache cleared successfully ==== C:\zoek_backup content ====================== C:\zoek_backup (files=0 folders=0 0 bytes) ==== Empty Temp Folders ====================== C:\WINDOWS\Temp will be emptied at reboot ==== After Reboot ====================== ==== Empty Temp Folders ====================== C:\WINDOWS\Temp successfully emptiedC:\Users\DONNA_~1\AppData\Local\Temp successfully emptied ==== Empty Recycle Bin ====================== C:\$RECYCLE.BIN successfully emptied ==== Deleting Files / Folders ====================== "C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\8QX6N9XJ" not found"C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\T6Z7XB6H" not found"C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\TVWBN9BV" not found"C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\X8QVBIFQ" not found ==== EOF on Mon 09/28/2015 at 9:28:49.67 ======================
  4. Thank you so much for your help! Here is what Zoek said: Zoek.exe v5.0.0.0 Updated 27-09-2015Tool run by donna_000 on Sun 09/27/2015 at 11:38:18.17.Microsoft Windows 10 Home 10.0.10240 x64Running in: Normal Mode Internet Access DetectedLaunched: C:\Users\donna_000\Desktop\zoek.exe [scan all users] [Quick Scan] [Auto Clean] ==== System Restore Info ====================== 9/27/2015 11:51:23 AM Zoek.exe System Restore Point Created Successfully. ==== Empty Folders Check ====================== C:\PROGRA~3\Comms deleted successfullyC:\Users\QBDataServiceUser23\AppData\LocalLow deleted successfullyC:\Users\donna_000\AppData\Local\EmieBrowserModeList deleted successfullyC:\Users\donna_000\AppData\Local\EmieSiteList deleted successfullyC:\Users\donna_000\AppData\Local\EmieUserList deleted successfullyC:\Users\donna_000\AppData\Local\MediaShow deleted successfullyC:\Users\donna_000\AppData\Local\NetworkTiles deleted successfullyC:\Users\donna_000\AppData\Local\PackageStaging deleted successfullyC:\Users\donna_000\AppData\Local\pinger.com deleted successfully ==== Deleting CLSID Registry Keys ====================== HKEY_USERS\S-1-5-21-1922649430-2310944725-4124380653-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B2592692-15CE-4F47-AC80-B7A6ACB51B4E} deleted successfullyHKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B2592692-15CE-4F47-AC80-B7A6ACB51B4E} deleted successfullyHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B2592692-15CE-4F47-AC80-B7A6ACB51B4E} deleted successfully ==== Deleting CLSID Registry Values ====================== ==== Deleting Services ====================== ==== Deleting Files \ Folders ====================== C:\install.exe deletedC:\PROGRA~3\Package Cache deletedC:\Users\donna_000\AppData\Local\{26768782-66EB-49F0-8A7D-A646D1B5852D} deletedC:\Users\donna_000\AppData\Local\{75B9D29E-0C4B-45C7-81AF-BD5C2387A379} deletedC:\Users\donna_000\AppData\Local\{A391D62E-D35A-469C-952C-C1EE2052BDAE} deletedC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Shopping and Services deletedC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deletedC:\WINDOWS\Syswow64\InstallUtil.InstallLog deleted"C:\Users\donna_000\AppData\Local\{7ED936D7-0CD5-4F6F-A7A2-40CC122881DE}" deleted ==== Files Recently Created / Modified ====================== ====== C:\WINDOWS ========== C:\Users\DONNA_~1\AppData\Local\Temp ========== Java Cache =========== C:\WINDOWS\SysWOW64 =========== C:\WINDOWS\SysWOW64\drivers =========== C:\WINDOWS\Sysnative =====2015-09-27 15:28:10 18581D141079E0116F4D7318B615791D 16148 ----a-w- C:\WINDOWS\Sysnative\DONNA_donna_000_HistoryPrediction.bin====== C:\WINDOWS\Sysnative\drivers =====2015-09-17 22:00:17 67AC9F7B3E1A9C8BDB76C1761EA2E20C 4629744 ----a-w- C:\WINDOWS\Sysnative\drivers\rtwlane.sys2015-08-28 21:19:49 C67A03F54A1EA683F4880A481EE5FF6C 373072 ----a-w- C:\WINDOWS\Sysnative\drivers\USBXHCI.SYS====== C:\WINDOWS\Tasks ======2015-09-21 14:17:44 D2826D8BA265E689CF2544847DDA9965 3742 ----a-w- C:\WINDOWS\Sysnative\Tasks\GoogleUpdateTaskMachineCore2015-09-21 14:17:44 4E5D513D56415067696785D78027297D 916 ----a-w- C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job2015-09-21 14:17:44 4B15EE883D5275E4A5A1AC0EA813DEF0 912 ----a-w- C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job2015-09-21 14:17:44 0F960AB6391D203613B81AC8EF6FB85F 3974 ----a-w- C:\WINDOWS\Sysnative\Tasks\GoogleUpdateTaskMachineUA2015-09-02 23:32:36 FE2E8AAC46FDF6A18D6A29307B681D73 214 ----a-w- C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job====== C:\WINDOWS\Temp ============= C:\Program Files =====2015-09-15 01:48:24 -------- d-----w- C:\Program Files\iPod2015-09-15 01:48:16 -------- d-----w- C:\Program Files\iTunes======= C:\PROGRA~2 =====2015-09-21 14:17:31 -------- d-----w- C:\PROGRA~2\Google2015-09-15 01:48:25 -------- d-----w- C:\PROGRA~2\iTunes2015-09-01 13:40:29 -------- d-----w- C:\PROGRA~2\Citrix======= C: =========== C:\Users\donna_000\AppData\Roaming ======2015-09-21 14:17:19 -------- d-----w- C:\Users\donna_000\AppData\Local\Google====== C:\Users\donna_000 ======2015-09-21 14:18:33 -------- d-----w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome2015-09-21 14:16:35 FD2048552915F1E001E56BD936D5B3C4 929872 ----a-w- C:\Users\donna_000\Downloads\ChromeSetup (1).exe2015-09-18 13:11:18 D4DC35D50455CDA1E8BC20E993DE3BDB 1662976 ----a-w- C:\Users\donna_000\Downloads\AdwCleaner.exe2015-09-17 13:00:29 8F95CEF8F5E14277BE4E9365F268B949 2192384 ----a-w- C:\Users\donna_000\Downloads\FRST64.exe2015-09-15 01:51:20 -------- d-----w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes ====== C: exe-files ===== C: other files == ==== Startup Registry Enabled ====================== [HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"OneDriveSetup"="C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup" [HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"OneDriveSetup"="C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup" [HKEY_USERS\S-1-5-21-1922649430-2310944725-4124380653-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"iCloudServices"="C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe""OneDrive"="C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\OneDrive.exe /background" [HKEY_USERS\S-1-5-21-1922649430-2310944725-4124380653-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]"Uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64"="C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64""Uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5907.0716\amd64"="C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5907.0716\amd64""Uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5930.0814\amd64"="C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5930.0814\amd64" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"YouCam Service"="C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe /s""Intuit SyncManager"="C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup""BrStsWnd"="C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun""PMSpeed"="C:\Program Files (x86)\NewSoft\Presto PageManager 9.04\PMSpeed.EXE""HPMessageService"="C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]"iCloudServices"="C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe""OneDrive"="C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\OneDrive.exe /background" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]"Uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64"="C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64""Uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5907.0716\amd64"="C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5907.0716\amd64""Uninstall C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5930.0814\amd64"="C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q C:\Users\donna_000\AppData\Local\Microsoft\OneDrive\17.3.5930.0814\amd64" ==== Startup Registry Enabled x64 ====================== [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"Logitech Download Assistant"="C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch""RTHDVCPL"="C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s""RtHDVBg"="C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /ANDREA_BF_BYPASS""SimplePass"="C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe /hideui""OPBHOBroker"="C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe""OPBHOBrokerDesktop"="C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe""ShipWorksScheduler$0D6950460F08419AAA258995FEA5B023"="C:\Program Files\ShipWorks\ShipWorks.exe /s=Scheduler""WrtMon.exe"="C:\Windows\system32\spool\drivers\x64\3\WrtMon.exe""IgfxTray"="C:\Windows\system32\igfxtray.exe""HotKeysCmds"="C:\Windows\system32\hkcmd.exe""Persistence"="C:\Windows\system32\igfxpers.exe""iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe""SynTPEnh"="%ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe " ==== Task Scheduler Jobs ====================== C:\WINDOWS\tasks\CreateExplorerShellUnelevatedTask.job --a-------- C:\WINDOWS\explorer.exe [08/11/2015 06:04 AM]C:\WINDOWS\tasks\G2MUpdateTask-S-1-5-21-1922649430-2310944725-4124380653-1001.job --a-------- C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupdate.exe [09/19/2015 01:46 PM]C:\WINDOWS\tasks\G2MUploadTask-S-1-5-21-1922649430-2310944725-4124380653-1001.job --a-------- C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupload.exe [09/19/2015 01:46 PM]C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job --a-------- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [09/21/2015 10:17 AM]C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job --a-------- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [09/21/2015 10:17 AM]C:\WINDOWS\tasks\HPCeeScheduleFordonna_000.job --a-------- C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [06/16/2015 09:51 AM]C:\WINDOWS\tasks\UKGoods 1406223383.job --ah------- [undetermined Task] ==== Other Scheduled Tasks ====================== "C:\WINDOWS\SysNative\tasks\Adobe Acrobat Update Task" [C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe]"C:\WINDOWS\SysNative\tasks\CLMLSvc_P2G8" [C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe]"C:\WINDOWS\SysNative\tasks\CLVDLauncher" [C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe]"C:\WINDOWS\SysNative\tasks\G2MUpdateTask-S-1-5-21-1922649430-2310944725-4124380653-1001" [C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupdate.exe]"C:\WINDOWS\SysNative\tasks\G2MUploadTask-S-1-5-21-1922649430-2310944725-4124380653-1001" [C:\Users\donna_000\AppData\Local\Citrix\GoToMeeting\3499\g2mupload.exe]"C:\WINDOWS\SysNative\tasks\GoogleUpdateTaskMachineCore" [C:\Program Files (x86)\Google\Update\GoogleUpdate.exe]"C:\WINDOWS\SysNative\tasks\GoogleUpdateTaskMachineUA" [C:\Program Files (x86)\Google\Update\GoogleUpdate.exe]"C:\WINDOWS\SysNative\tasks\HPCeeScheduleFordonna_000" [C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe]"C:\WINDOWS\SysNative\tasks\Synaptics TouchPad Enhancements" ["C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"]"C:\WINDOWS\SysNative\tasks\UKGoods 1406223383" [C:\Program Files (x86)\Intuit\QuickBooks 2013\AutoBackupEXE.exe]"C:\WINDOWS\SysNative\tasks\User_Feed_Synchronization-{27B263AA-EC1F-4277-B86E-5BD2BD6309A4}" [C:\Windows\system32\msfeedssync.exe]"C:\WINDOWS\SysNative\tasks\User_Feed_Synchronization-{8EDABC21-996F-430A-9A78-69EC0D8AD7F6}" [C:\Windows\system32\msfeedssync.exe]"C:\WINDOWS\SysNative\tasks\Apple\AppleSoftwareUpdate" [C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe]"C:\WINDOWS\SysNative\tasks\Hewlett-Packard\HP Active Health\HP Active Health Scan (HPSA)" ["C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\ActiveHealth.exe"]"C:\WINDOWS\SysNative\tasks\Hewlett-Packard\HP Support Assistant\HP Active Health Launcher" [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\ActiveHealth.exe]"C:\WINDOWS\SysNative\tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start" [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe]"C:\WINDOWS\SysNative\tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Updater" [C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSSFUpdater.exe]"C:\WINDOWS\SysNative\tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis" [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe] ==== Fake Chromium Profiles Check ====================== Fake profile C:\Users\Administrator\AppData\Local\Google\Chrome deleted ==== Chromium Look ====================== Google Chrome Version: 45.0.2454.101 Google Slides - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoekGoogle Drive - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalfYouTube - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeoGoogle Search - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpfGoogle Sheets - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejapGoogle Docs Offline - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhiChrome Hotword Shared Module - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkgChrome Web Store Payments - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmiedaGmail - donna_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia ==== Set IE to Default ====================== Old Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main] New Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157" ==== All HKCU SearchScopes ====================== HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS"{D944BB61-2E34-4DBF-A683-47E505C587DC} eBay Url="http://rover.ebay.com/rover/1/711-154371-11896-2/4" ==== Deleting Registry Keys ====================== HKEY_LOCAL_MACHINE\Software\wow6432node\Policies\Google deleted successfullyHKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Policies\Chromium deleted successfully ==== Empty IE Cache ====================== C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfullyC:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfullyC:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfullyC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\7V6NQD37 will be deleted at rebootC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\H8YT734V will be deleted at rebootC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\JCCEH1PU will be deleted at rebootC:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\LPIMM53C will be deleted at reboot ==== Empty FireFox Cache ====================== No FireFox Profiles found ==== Empty Chrome Cache ====================== C:\Users\donna_000\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully ==== Empty All Flash Cache ====================== No Flash Cache Found ==== Empty All Java Cache ====================== Java Cache cleared successfully ==== C:\zoek_backup content ====================== C:\zoek_backup (files=152 folders=36 2684046636 bytes) ==== Empty Temp Folders ====================== C:\WINDOWS\Temp will be emptied at reboot ==== After Reboot ====================== ==== Empty Temp Folders ====================== C:\WINDOWS\Temp successfully emptiedC:\Users\DONNA_~1\AppData\Local\Temp successfully emptied ==== Empty Recycle Bin ====================== C:\$RECYCLE.BIN successfully emptied ==== Deleting Files / Folders ====================== "C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\7V6NQD37" not found"C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\H8YT734V" not found"C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\JCCEH1PU" not found"C:\Users\donna_000\AppData\Local\Microsoft\Windows\INetCache\IE\LPIMM53C" not found ==== EOF on Sun 09/27/2015 at 13:00:21.48 ====================== Cheers, Donna
  5. My computer is infected with malware. I keep getting ads from engineadsupply.com and sheknows.com popping up in new windows on both Microsoft Edge and Google Chrome. I have run both Windows Defender and Malwarebytes in safe mode and they show no infection. I ran farbar and am attaching the first.txt and addition.txt files. Would someone please help me get rid of this? Thanks, Donna Addition.txt FRST.txt
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