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sammaugust

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  1. Hello, Malwarebytes buddies, hope your day is going great.... I need your help, guys.... The thing is: Last monday I got of from work and I found my PC with no internet connection. I checked if the modem was OK and then the cable that connects the PC to the Modem and it was also OK. The modem has WiFi sharing as well and I check all the other devices and all of them were connected through it. So I tried to find what was wrong with the computer, which runs a windows 10 pro. First I opened the device manager, found the netword card adapter driver, disabled it to re-enable (wich is a basic thing to do if the driver is not doing so great), but then the device disapeared completly, even from the adapter option....I couldn't see it anymore, anywere, as if somehow the driver and the hadware were uninstalled. So I though "damn, I'm gonna have to buy another netword card and install it". But then I tought of doing what I sould've done in the first place: Run an Anti Virus scan....since Avast was really bugging me a few weeks back, I uninstalled it, then upgraded to Windows 10 and I have been using the windows defender, wich I want your opinion about it as well, since it allowed a hacktool:win32/autokms to infect my PC. When the windows defender complete scan finished and detected this virus, I told it to delete it and reboot (which was necessary to completetly remove the infection)....when the PC restarted, for a few minutes I was amazed because the network was connected again and the network adapter was showing in the device manager...but, a couple of minutes later...the driver disapeared again and the internet connection dropped to never come back up again...so I ran another scan, but this time, nothing was found.....I ran the system in safe mode with network, but still it couldn't connect (but the driver was there again)...really creepy situation....so....please, what should I do now? Should I backup my computer and format it (in windows 10 they call it restore)....is there a free antivirus software that is good enough to find the traces of the virus windows defender couldn't remove (if there was really any left)....please, help me.....thanks
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