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Uzume13

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  1. Hi Thanks for your help. Please note that I know very little about the workings of PCs/laptops and so any information beyond the basics will probably go over my head I'll try and keep up! Thanks again, FRST_14-11-2015_16-38-11.txtAddition_14-11-2015_16-38-11.txt
  2. Hi I have seen this problem listed elsewhere but I've seen no solutions as yet. I have Malwarebytes premium and the message "Your system is not fully protected" is showing, so I click the "fix now" button, Malicious website protection goes to green, then straight back to red. I've scanned for rootkits, completed a Malwarebytes scan and anti-virus scan, used the Farbar Recovery Scan Tool but nothing showed up and nothing's changed so any help gratefully received Many thanks ]
  3. I am experiencing the same issue - I click on the 'fix' button, it turns on for a second, then straight off again. I have run the MBAR rootkit programme and there are not issues, noting comes up when I run Malwarebytes or do a virus scan. It just won't turn on and stay on. There's an old thread I read through with lots of technical suggestions, most of which are beyond me... but they didn't seem to fix the problem anyway. If this is happening to several people, it needs to be looked into!
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