rdorian

I've switched off the Malicious Website Protection for now, which seems to have stabilised things. Hopefully MalwareBytes will patch for BitDefender 2016 (and potentially other 2016 products) at some point in the near future. For info, I've had no reply from BitDefender regarding the "“DRIVER VERIFIER DETECTED VOLOLATION (avc3.sys)” which is poor show. Thanks for your help.

Mmmm... I'm running BitDefender Total Security 2016, but according the MalwareBytes website they've only tested 2015 AV products for compatibly. Looks like they haven't gotten around to testing 2016 products yet, this might simply be a compatibly issue that's not been recognised yet? https://www.malwarebytes.org/pdf/reviews/AVTestingReport.pdf

Hi Thanks for the info. Symbols were pointed to in the debugger, but I was obviously missing something but thanks for link, I’ll have a look at this. I’m managed to find out that the issue only happens when both MalwareBytes and BitDefender are both running. Uninstalling either MalwareBytes or BitDefender stops the issue, but running both generates the BAD POOL HEADER when opening many browser tabs (Firefox in this case). As stated this only started under Windows 10, but I’ve been running a MalwareBytes/BitDefender simultaneous install for around 5 years now without issue...until now. Funnily enough a Windows Driver Verifier session states that “DRIVER VERIFIER DETECTED VOLOLATION (avc3.sys)”, which is part of BitDefender. This crash happens while the machine is starting. I’ve added to a post on their forum, it’ll be interesting to see what they come back with (I’m post #5): http://forum.bitdefender.com/index.php?showtopic=60108&st=0&gopid=246784entry246784 Any suggestions are gratefully received? Again, thanks for your help.

Hi I have an issue with bad_pool_headers which only occus when browsing the internet and MalwareBytes is installed (latest version). I will say that I've used MalwareBytes for years without issue (I think it started after upgrading to Windows 10). It's not the RAM as this has passed 10 full cycles of MemTest without error. The SSD health is also reporting as fine. I can replicate the BIOS error fairly easily with MalwareBytes installed, all I need to do is make a request of the browser to open a lot of tabs and it'll happen most of the time. Uninstall MalwareBytes and I can no longer replicate the issue. Obviously this isn't ideal as I've come to trust MalwareBytes. Bluescreen viewer shows the issue as tcpip.sys / Ntoskrnl.exe as the issue, of which it'll not be Ntoskrnl and tcpip has been updated to the latest driver version from MSI, I also tried it with the latest Intel direct driver... same crash. Again uninstalling MalwareBytes stops the issue. I tried Windbg, but couldn't get the symbols to register...so I can't feed any information in from that. Any advice? System Questions · OS - Windows 10, 8.1, 8, 7, Vista ? Windows 10 · x86 (32-bit) or x64 ? 64bit · What was original installed OS on system? Clean install · Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail · Age of system (hardware) 1 Year · Age of OS installation - have you re-installed the OS? Since Windows 10 came out, then reinstalled 2 weeks ago - same issues. · CPU i7-5820k · Video Card NVidia GTX970 · MotherBoard - (if NOT a laptop) MSI SLI X99S Plus · Power Supply - brand & wattage (skip if laptop) Corsair 850w · System Manufacturer Custom build · Exact model number (if laptop, check label on bottom) · Laptop or Desktop? Desktop SysnativeFileCollectionApp.zip Prefmon.rar