I've tried everything in the FAQ to no avail. This computer was given to me by a family member so I can video chat and email with my son and grandson who are moving out of state. I guess there were illegal files. I'm not very literate with computers but I think I've deleted all those files. My grandson said "peer to peer" was torent so I uninstalled that. Please bare with me for my ignorance. I just want to be able to talk to my son/grandson. If more stuff needs to be deleted, I'll be happy to do that. Thank you all for any help you can provide. Addition.txt FRST.txt