Jump to content

macguru

Members
  • Posts

    3
  • Joined

  • Last visited

Reputation

0 Neutral
  1. No... (it's been over a month). I ended up re-formatting and reinstalling the system. I hope I get more timely help next time I post......
  2. I'm posting without attachments or logs because the main issue is.."I CANNOT BOOT INTO A REGULAR DESKTOP!" (see below, can only get to desktop in safe modes) I cannot attempt the initial instructions since they only pertain to a normal desktop boot. (I apologize for the abruptness, I've been working on this system for over a week and MUST fix it by Sat as I am leaving country for 2 months). When this system boots up, I get a dialog stating that "An unauthorized change was made to your license." The only options I have are to Validate Online or Close (close returns me to the login screen) I attempt to Validate online, and am told there was either an unauthorized change or a software program on the computer is not currently compatible with Vista. What I've done so far: I've read through and done the recommendations listed (Restarting the Software Licensing service and running Disk Cleanup) Read through and done what was suggested by Microsoft at: http://support.microsoft.com/kb/931699 Uninstalled PC Spyware Doctor and a few other non-essential utilities ran Malwarebytes and Spybot while booted in Safe Mode (found and fixed errors, malware, etc..) Enabled Diagnostic mode boot Somewhere along the line, I noticed "Rootkit: TDSS" but all the instructions for removing it that I have found depend on booting into normal mode. At this time I can boot into all modes of SAFE MODE, but unable to get to desktop in a normal boot. I really need someone to help me through this issue please. and Thank You
  3. When this system boots up, I get a dialog stating that "An unauthorized change was made to your license." The only options I have are to Validate Online or Close (close returns me to the login screen) I attempt to Validate online, and am told there was either an unauthorized change or a software program on the computer is not currently compatible with Vista. What I've done so far: I've read through and done the recommendations listed (Restarting the Software Licensing service and running Disk Cleanup) Read through and done what was suggested by Microsoft at: http://support.microsoft.com/kb/931699 Uninstalled PC Spyware Doctor and a few other non-essential utilities ran Malwarebytes and Spybot while booted in Safe Mode (found and fixed errors, malware, etc..) Somewhere along the line, I noticed "Rootkit: TDSS" but all the instructions for removing it that I have found depend on booting into normal mode. At this time I can boot into all modes of SAFE MODE, but unable to get to desktop in a normal boot. I really need someone to help me through this issue please.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.