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franki

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  1. After some more effort and research, I believe I have fixed this issue now. Kindly close this thread out. I will open another one if I have any further issues. Thanks.
  2. Got very distracted and clicked on an email that I thought was actually from American Airlines. Funny thing is, I actually was waiting on tickets to L.A. and when I got the email saying my e-tickets were ready. Needless to say, I am now infected and cannot seem to get rid of the darned thing. I have disabled system restore and done a few different scans with malwarebytes and with symantec and also eset. Know I cannot update symantec. Please help if you can. Here are the dds and attach logs. Thank you. . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16 Run by Graham at 18:52:06 on 2012-01-25 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.320 [GMT -5:00] . AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C} FW: Symantec Client Firewall *Enabled* . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\svchost.exe -k LocalService C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe C:\Program Files\Flip Video\FlipShare\FlipShareService.exe C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe C:\Program Files\LogMeIn\x86\RaMaint.exe C:\Program Files\LogMeIn\x86\LogMeIn.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\system32\wbem\unsecapp.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\Explorer.EXE C:\Program Files\LogMeIn\x86\LogMeInSystray.exe C:\WINDOWS\sm56hlpr.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Laser App Enterprise\laupdate.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Ebix Inc\Common Files\SOFileManager.exe C:\Documents and Settings\Graham.STERLING-19AF01\Application Data\Verizon\UA_ar\UtilityApplication.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Program Files\NETGEAR\WG111v3\WG111v3.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\WINDOWS\system32\msiexec.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Graham.STERLING-19AF01\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Graham.STERLING-19AF01\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\WINDOWS\system32\SearchFilterHost.exe . ============== Pseudo HJT Report =============== . uStart Page = https://www.ez-data.com/login.shtml uInternet Settings,ProxyOverride = *.local uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll uRun: [cdloader] uRun: [Google Update] "c:\documents and settings\graham.sterling-19af01\local settings\application data\google\update\GoogleUpdate.exe" /c uRun: [LaserAppUpdate] "c:\program files\laser app enterprise\laupdate.exe" uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [smartOffice Desktop Integrations] c:\documents and settings\graham.sterling-19af01\start menu\programs\ebix inc\SmartOffice Desktop Integration - Installer.appref-ms uRun: [sOFileManager] "c:\program files\ebix inc\common files\SOFileManager.exe" mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe" mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /install mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [sMSERIAL] sm56hlpr.exe mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe" mRun: [vptray] c:\progra~1\symant~2\symant~2\VPTray.exe mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices mRun: [soundMan] SOUNDMAN.EXE mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray mRunOnce: [MeetingHouse] c:\program files\netgear\wg111v3\AegisI5.exe -vendor Realtek -silent -install StartupFolder: c:\docume~1\graham~1.ste\startm~1\programs\startup\launch~1.lnk - c:\documents and settings\graham.sterling-19af01\application data\verizon\ua_ar\UtilityApplication.exe StartupFolder: c:\docume~1\graham~1.ste\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v3\WG111v3.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL Trusted Zone: capitalanalysts.com\bat Trusted Zone: ebix.com Trusted Zone: ebixcrm.com Trusted Zone: ez-data.com Trusted Zone: ezdata.com Trusted Zone: smartofficeonline.com DPF: {03A89EFD-E023-8600-A22D-45F77558EB4C} - hxxps://content.ilinc.com/clientdownload/download/ilinci86.dll DPF: {59D8A93A-CA6A-4F2B-9398-2E620678726F} - hxxps://bat.capitalanalysts.com/osoft/installation/OSoftDiag.CAB DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1257373131697 DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {8FB1A5DF-578D-4302-BDD7-9E92BE61CA30} - hxxps://bat.capitalanalysts.com/osoft/installation/OSoftInst.CAB DPF: {B8CFAE23-A32D-4D85-A685-4BAEB03D9128} - hxxp://illustrations.columbuslife.com/clb/reports/control/clbrptview.cab DPF: {BDFCAF79-6A4E-46FB-8AAC-2629A03B8CBB} - hxxps://www.ez-data.com/SmartInstaller.cab DPF: {C8BF1F77-0A43-4AEC-A0AC-BEEE472B65C6} - hxxp://www.ez-data.com/SmartAnalyser.cab DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://genworth.webex.com/client/T27LB/event/ieatgpc.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{183FA869-C6CD-4998-B1C5-99809A328CA6} : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{42761A85-A0C9-49AE-A023-9813D0996A79} : DhcpNameServer = 166.102.165.11 166.102.165.13 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Notify: LMIinit - LMIinit.dll Notify: NavLogon - c:\windows\system32\NavLogon.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\graham.sterling-19af01\application data\mozilla\firefox\profiles\xt1atbm3.default\ FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50ffwinampie7&query= FF - prefs.js: browser.search.selectedEngine - Secure Search FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p= FF - component: c:\documents and settings\graham.sterling-19af01\application data\mozilla\firefox\profiles\xt1atbm3.default\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}\components\WinampTBPlayer.dll FF - plugin: c:\documents and settings\graham.sterling-19af01\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll FF - plugin: c:\program files\mozilla firefox\plugins\NPil86.dll FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b} FF - Ext: Winamp Toolbar: {0b38152b-1b20-484d-a11f-5e04a9b0661f} - %profile%\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f} . ============= SERVICES / DRIVERS =============== . R1 SAVRT;SAVRT;c:\program files\symantec client security\symantec antivirus\savrt.sys [2006-9-6 337592] R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec client security\symantec antivirus\Savrtpel.sys [2006-9-6 54968] R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104] R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576] R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2007-10-9 38144] R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-10-8 374152] R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856] R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-9-3 47640] R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-25 652872] R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec client security\symantec antivirus\Rtvscan.exe [2007-3-14 1816768] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-11 106104] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-25 20464] R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120113.003\naveng.sys [2012-1-13 86136] R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120113.003\navex15.sys [2012-1-13 1576312] R3 RTL8187B;NETGEAR WG111v3 Wireless-G USB Adapter Vista Driver;c:\windows\system32\drivers\wg111v3.sys [2009-7-31 341504] S2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2006-11-21 202344] S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe --> c:\progra~1\mcafee\sitead~1\mcsacore.exe [?] S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000] S3 SavRoam;SAVRoam;c:\program files\symantec client security\symantec antivirus\SavRoam.exe [2007-3-14 116416] S4 LMIRfsClientNP;LMIRfsClientNP; [x] . =============== Created Last 30 ================ . 2012-01-25 22:23:44 -------- d-----w- c:\program files\ESET 2012-01-25 22:15:12 -------- d-----w- C:\OEMSettings 2012-01-25 22:14:57 21361 ----a-w- c:\windows\system32\drivers\AegisP.sys 2012-01-25 22:14:14 -------- d-----w- c:\program files\NETGEAR 2012-01-25 16:52:32 -------- d-----w- c:\documents and settings\graham.sterling-19af01\application data\Malwarebytes 2012-01-25 16:52:24 -------- d-----w- c:\documents and settings\all users.windows\application data\Malwarebytes 2012-01-25 16:52:23 20464 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-01-25 16:52:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2012-01-25 16:12:40 -------- d-----w- c:\program files\SpywareBlaster 2012-01-23 15:59:31 -------- d-----w- c:\windows\system32\wbem\repository\FS 2012-01-23 15:59:31 -------- d-----w- c:\windows\system32\wbem\Repository 2012-01-03 13:10:44 182672 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll 2012-01-03 13:10:44 182672 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll . ==================== Find3M ==================== . 2012-01-05 17:13:50 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2011-12-17 19:00:01 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll 2011-12-17 19:00:01 52096 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll 2011-12-17 19:00:00 87424 ----a-w- c:\windows\system32\LMIinit.dll 2011-12-17 19:00:00 30592 ----a-w- c:\windows\system32\LMIport.dll 2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll 2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys 2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe 2011-11-16 14:21:44 354816 ----a-w- c:\windows\system32\winhttp.dll 2011-11-16 14:21:44 152064 ----a-w- c:\windows\system32\schannel.dll 2011-11-03 15:28:36 386048 ----a-w- c:\windows\system32\qdvd.dll 2011-11-03 15:28:36 1292288 ----a-w- c:\windows\system32\quartz.dll 2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll 2011-10-31 23:43:21 832512 ----a-w- c:\windows\system32\wininet.dll 2011-10-31 23:43:21 78336 ----a-w- c:\windows\system32\ieencode.dll 2011-10-31 23:43:21 1830912 ------w- c:\windows\system32\inetcpl.cpl 2011-10-31 23:43:20 17408 ----a-w- c:\windows\system32\corpol.dll 2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll 2004-08-04 05:56:44 561179 ----a-w- c:\program files\common files\dao360.dll 1998-04-27 03:00:00 570128 ----a-w- c:\program files\common files\DAO350.DLL . ============= FINISH: 18:53:40.03 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 9/2/2009 9:26:01 AM System Uptime: 1/25/2012 5:01:59 PM (1 hours ago) . Motherboard: Acer | | FC51GM Processor: AMD Athlon 64 Processor 3800+ | Socket 939 | 2410/201mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 114 GiB total, 75.321 GiB free. D: is Removable E: is Removable F: is Removable G: is Removable H: is CDROM () I: is FIXED (FAT32) - 114 GiB total, 105.758 GiB free. J: is Removable K: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . No restore point in system. . ==== Installed Programs ====================== . . 32 Bit HP CIO Components Installer 7-Zip 4.65 Adobe AIR Adobe Flash Player 10 Plugin Adobe Flash Player 11 ActiveX Adobe Reader X (10.1.2) Adobe Shockwave Player Apple Application Support Apple Mobile Device Support Apple Software Update Bonjour Compatibility Pack for the 2007 Office system Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition DocSTAR 3.6 Easy PDF Creator 1.0 FlipShare Google Chrome GoToMeeting 4.8.0.723 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows Movie Maker (KB892312) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB2570791) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB893470) Hotfix for Windows XP (KB915800-v4) Hotfix for Windows XP (KB943604-v6) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Color LaserJet CP2020 Series 1.0 hppQFolderCP2020 iTunes Java 6 Update 16 Laser App Enterprise LiveUpdate 3.1 (Symantec Corporation) LogMeIn LPES Desktop - CLB Malwarebytes Anti-Malware version 1.60.0.1800 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2656353) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook 2010 Microsoft Office Outlook MUI (English) 2007 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2007 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing (English) 2010 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2007 Microsoft Outlook 2010 Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft Software Update for Web Folders (English) 14 Microsoft User-Mode Driver Framework Feature Pack 1.0 Motorola SM56 Speakerphone Modem Mozilla Firefox (3.6.13) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK NETGEAR WG111v3 wireless USB 2.0 adapter NetX360 NVIDIA Drivers OGA Notifier 2.0.0048.0 Pandora QuickTime Realtek AC'97 Audio Safari SAMSUNG USB Driver for Mobile Phones SAP Business Planning and Consolidation for Office Client Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition Security Update for Microsoft Windows (KB2564958) Security Update for Windows Internet Explorer 7 (KB2183461) Security Update for Windows Internet Explorer 7 (KB2360131) Security Update for Windows Internet Explorer 7 (KB2416400) Security Update for Windows Internet Explorer 7 (KB2482017) Security Update for Windows Internet Explorer 7 (KB2497640) Security Update for Windows Internet Explorer 7 (KB2530548) Security Update for Windows Internet Explorer 7 (KB2544521) Security Update for Windows Internet Explorer 7 (KB2559049) Security Update for Windows Internet Explorer 7 (KB2586448) Security Update for Windows Internet Explorer 7 (KB2618444) Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB974455) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2510581) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893-v2) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB2555917) Security Update for Windows XP (KB2562937) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2567053) Security Update for Windows XP (KB2567680) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2592799) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2619339) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2639417) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371-v2) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972260) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002) SmartOffice Desktop Integration SmartOffice Desktop Integration - Installer SmartOffice Utilities SpywareBlaster 4.5 Symantec Client Security Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition Update for Microsoft Outlook Social Connector (KB2583935) Update for Windows Internet Explorer 7 (KB976749) Update for Windows Internet Explorer 7 (KB980182) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2541763) Update for Windows XP (KB2607712) Update for Windows XP (KB2616676) Update for Windows XP (KB2641690) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) UpdateISScriptEngine Verizon Wireless Software Utility Application for Android - Samsung WebEx WebFldrs XP Winamp Application Detect Windows Genuine Advantage Notifications (KB905474) Windows Internet Explorer 7 Windows Media Format 11 runtime Windows Media Player 11 Windows Search 4.0 Yahoo! BrowserPlus 2.9.8 Yahoo! Detect . ==== Event Viewer Messages From Past Week ======== . 1/25/2012 5:03:38 PM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s). 1/23/2012 9:12:59 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect. 1/23/2012 9:12:59 AM, error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/23/2012 9:12:57 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435} 1/23/2012 9:08:01 AM, error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23). 1/23/2012 9:05:26 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Apple Mobile Device service to connect. 1/23/2012 9:05:26 AM, error: Service Control Manager [7000] - The McAfee SiteAdvisor Service service failed to start due to the following error: The system cannot find the path specified. 1/23/2012 9:05:26 AM, error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/23/2012 11:06:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect. 1/23/2012 11:06:01 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 1/23/2012 11:04:11 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 1/23/2012 10:56:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064} 1/23/2012 10:43:08 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips ohci1394 Processor SAVRT SAVRTPEL SPBBCDrv SYMTDI 1/23/2012 10:42:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 1/20/2012 12:26:38 PM, error: Dhcp [1002] - The IP address lease 192.168.1.102 for the Network Card with network address 001558390AA1 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). . ==== End Of File ===========================
  3. thanks for the help on this topic. i must not be saving the autorun.inf file to the root directory on the usb card because it still is not working. how do i know if the file is saved in the root directory on the card? i assumed it meant to just save the file within the card itself and not in some folder located on said card?
  4. I have a weblink that i would like to open automatically when the usb thumb drive is inserted into the computer. How would I go about doing that? I have tried using google to find the answer but everything I have tried has not worked. So far, this is the furthest I can get and it still is not working properly. I will use this website as the example: [autorun] shellexecute=http://www.malwarebytes.org These are the only two command lines I can come up with. I don't understand stuff like this very well. All I want is to have a file where I can get the page to autoload without me clicking on anything after inserting the usb thumb drive. I have using windows xp home edition sp3. Thanks in advance.
  5. i might try that at a later date. it seems to be running pretty good right now with the dns client enabled. i might just leave well enough alone. i spent 3 hours the last time i messed up the hosts file trying to get my internet connection back.
  6. yes. i did reboot. it was on the initial loading of MSE from the reboot that it would not ever "activate" from red to green.
  7. i disabled my dns client and the internet worked fine but my Microsoft Security Essentials stopped working properly. It was the darndest thing. It turned red and it would not let me "enable" it or even update it. I wonder why disabling the DNS client caused my MSE to stop working? I re-enabled my dns client and now it works fine. I'm stumped.
  8. will stopping it cause me to lose connection to the internet? i guess i need to look up what a dns client is
  9. Forgive my noobishness when it comes to this but how would i go about disabling a dns client?
  10. i reread my last thread and i didn't mean to imply that something was wrong with the other three hostsfiles. i just don't know how to use them properly
  11. i very well could have not checked the merge with current hosts button. it said it was removing duplicates after it finished processing the files. i just checked the first button (mvps hosts) after i was able to get the hosts file corrected and it has been working fine since then. i think i'll just stick with mvps hosts and not use the other three since i did have a problem with them. i like the program. next time i won't be so quick to download everything all at once
  12. thanks for the link. i was able to go into my system32 directory and remove the hosts file manually by deleting the entries and saving it with notepad. i then got a "fresh" copy from the Hostsman program and imported it. All appears fine now. I had it so screwed up that even MSE could not update. I don't know how I narfed the file up that badly but boy I sure did. Thanks again guys
  13. Now the only way I can get on the internet from my computer is to try to update the hostsman files and then it says it fails but then I can access the internet. Something is terribly wrong here.
  14. I know this isn't related to malwarebytes but I thought I'd give it a shot. I attempted to install and use Hostsman and it worked great up until I updated the software by checking all the boxes to update it. Now I can't access the internet at all. I am trying to restore my hosts file to the original windows settings and then remove the hostsman program. How do I restore my computer to the original hostsfile settings? I have tried all my system restore points and it doesn't work. Windows XP 32 bit
  15. That fixed the issue. Top notch customer service and lightning fast responses as usual guys. Thanks so much. I am now a happy camper. They are both running great together. I am running Windows XP 32 bit btw. Sorry for not posting my OS the first time. Thanks again
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