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JLT-STL

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  1. We are running AVG and have Windows 7. The strange thing is that it worked fine prior to updating to 1.50.1.1100. My first issue in my OP was resolved and it was working just fine. I disabled AVG and tried again and got the same thing. My computer has the same exact setup as this one I'm having the issue with, and it works on mine. I updated to 1.50.1.1100 with no problems. But this other machine is giving me a headache!!
  2. Having the same problem again. Installed the update today. Went to the protection tab and it said you may enable protection module now. I clicked the box next to enable and got the following message: [OpenSCManager] Failed to perform desired action. Error Code: 5. So I uninstalled, rebooted, ran the clean tool again, rebooted, reinstalled and entered the ID/Key from the email (copy/paste) and it says thank you for registering, but I cannot enable protection. If I close the program it asks for me to purchase/register again. HELP
  3. Thanks Haleo....that worked!! I guess it just didn't like me typing in the ID and Key. Thank you!
  4. Thank you! I will give that a shot. I did all of those steps previously, but used my original setup file that I downloaded a while ago to reinstall. I will try this now. Thank you!!
  5. I noticed today on one of our computers that neither a scan or update had been done in quite a while. So I attempted to perform an update. When I clicked on the Update tab, the "check for updates" button wasn't clickable. So I clicked on Protection tab, and my options were to register or purchase. I already have ID and Key, so I entered them and it said Thank you for registering. But still can't update and still says register/purchase. So, I uninstalled, rebooted and reinstalled. I still get the same thing. We have 5 licenses. This particular machine runs Windows 7. I am logged on as administrator. What am I missing here?? Thank you!!
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