Okay, running Vista Premium with Norton 360 v.2. No Zone Alarm. Defender is off because Norton is doing Defender's job. Tried unclicking "memory objects," tried reinstalling MBAM, scanned my hard disk for errors, used Recovery Console... basically tried everything my tech helper suggested, and we're at a loss. MBAM always gets stuck on Abode Photoshop 5 and on Adobe Photoshop's Help folder. Always. I've right-click scanned just about everything else in my system, and MBAM does its job. I've reinstalled Photoshop: no help. So, like I said, we're at a loss.