MemphisFlash

Hi Mainard, SUCCESS!!! The CHKDSK found 3 bad clusters, which were, unsurprisingly, the areas where the scans were stalling. It replaced them, and Hey Presto! the scans now run successfully. You weren't wrong about bearing with CHKDSK, it took about 2 hours to run. I can't thank you enough for your help with this. Without going into hyperbole, I think the support you Forum guys provide is fantastic. Especially for people like myself, who can just about spell pc :-) I've learned so much just by talking with you, and following your instructions, if I keep this up I'll be Microsoft Certified one day It's funny how 'beating' a computer can make people so happy. I let out quite the scream of screams there when the scan ran successfully. I'm going to persevere with the ISO thing, as I'd like to get it running, even though the computer is fine now. Thanks again for everything and keep up the good work. It's very much appreciated. Cheers. Rob.

Hi Mainard, Back again. I've had a look at the CD in My Computer and this time it's showing all the different files and folders, instead of just a readme doc. I've no idea what went wrong with the previous discs, probably me :-) I'm now in the process of rebooting again. From the initial F12 button I get the following boot options :- Internal HDD CD Drive Onboard NIC BIOS Setup Diagnostics Every time I select the CD Drive I get the following message :- Invalid Opcode at 000B 0000 0402 086F 025D 0702 0702 0A83 0CEE 2132 0000 0000 0000 This is the same result I got every time I tried last night. Any ideas? Thanks again. Rob.

Hi Mainard, The laptop is a Dell Inspiron which seems to have a Toshiba Hard Drive. I downloaded the latest ISO file but when I use IMGBurn to put it on to disc, all I get is a readme text doc. I then reboot the laptop from the CD and it gives me an Invalid Opcode message each time. I've tried it 3 times now with the same result, using a different CD every time. I'm sure I'm doing something wrong but I don't know what. The file I've downloaded is definitely an ISO file and the readme just says to boot the machine from it. Sorry for being such a nuisance but I'm strictly an amateur when it comes to pc's. I have to head off now but I'll be back with it tomorrow if you can bear with me. Thanks again. Rob.

Right, here's the actions :- From the F12 boot options at restart :- Boot from CD Drive SCSI and ATA Support For Adaptec the it does it's thing I agree to the License Agreement Detect Devices It's then I get the Device List Empty message and it asks me if the device list is correct. Should I be taking different options? Apologies for my ignorance. Cheers. Rob.

We're getting there. Thanks for your patience. The boot from the CD is working but when I follow the options I end up with the Device List showing empty. Hmmm, I think I'm taking the wrong options. I'll start again and write down everything I do.

Hi Mainard, The CD is recordable (it says CD-R on the package) and is one of a number I've used for copying CD's before, but I don't think it's ReWritable. Once it's written, it stays. Hope that isn't a problem. My Computer shows the ISO on it (it's actually 4 folders and 2 MS-DOS applications). I took the option to burn and it says there are no files to burn, so I think it's okay. Should I go ahead and try the reboot from the disc anyway? Cheers. Rob.

Hi Mainard, Thanks for bearing with me. I've followed your instructions for IMGBurn and I've now got the ISO that I downloaded previously on to the disc. At least I think I have. When I look at the CD Drive in Computer, it still gives me an option to burn to disc. And when I look at the CD it doesn't look as though anything has been burned to it. Should I take this option to burn to disc, or do you think it's already happened? Cheers. Rob.

Hi Mainard, Sorry, I had to head off last night. Those instructions look straightforward, even to me, so I'll uninstall Roxio and use the IMGBurn. Unfortunately I can't get the laptop tonight so I'll try again tomorrow night, if that's okay. Thanks very much for all your help so far, and I'll back in touch as soon as I can. Cheers. Rob.

Hi, I've rebooted again, and I'm the only one logged on (mine is the administrator account). The Roxio Creator DE is still saying the drive is in use by *****, so it won't burn. The OS is Vista. Thanks. Rob.

Hi Mainard, Being the trusting soul that I am I decided just to download this ISO. Now I'm lost (don't laugh). When I click on the icon it starts a Roxio Creator De. Option 1 says; Choose the location for the image, so I select F:\dft32_v416_b00.iso. Option 2 says; Insert a blank disc in the drive below HL-DT-ST DVD+-RW GT10N. This doesn't exist so I simply copied the ISO named in step 1 above. Option 3 says; Click the Burn Image button when you are ready to continue. However, when I do this I get a message saying; The HL-DT-ST DVD+- RW GT10N drive is in use by ***** (where ***** is another user on the laptop). Please wait until that project is completed, and try again. However that user isn't even logged on. Help :-)

Hi Mainard, I'll get on to this asap but as a novice when it comes to pc's, could you explain please what this ISO will do? And will all the software on the laptop still be there afterwards? Thanks. Rob.

Hi Mainard, The hard drive from the Device Manager shows as follows :- Toshiba MK2555GSX Thanks for your help. Rob.

Hi, Hope you can help. Recently, when running a scan, the laptop freezes after a couple of minutes at the same point every time. It's always at this file :- C:\Windows\System32\NlsLexicons****.dll where the asterisks are a 4 digit number which varies each time. I've tried running in safe mode and the same thing happens. The laptop is running Windows Vista. I thought at one point it may have been malware causing it, but after posting this issue at Tech Support Forum they have ruled this out and suggested I come here. The AV on the machine is Avira and that scan runs clean. However, I've also tried running the ESET online scan, with Avira disabled, and it always freezes at the following file :- C:\Program Files\Steam\SteamApps\common\Football Manager 2009\directx\dsetup32.dll. Apparently this happens sometimes, although it's never happened before, so hopefully if we get the MBAM issue sorted, this will be okay too. I have run MBAM (free version) often on the machine with no issue. Thanks for any help.