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mrfurious

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  1. Got an issue that is beyond me at this point. Wife complained that she was getting a USB driver error out of the blue when she had not plugged in or modified any USB devices plugged in. I later saw this myself and can confirm that nothing was plugged in or turned on or off. To be safe, I tried to scan with our usual AV (F-Prot) and found nothing. MBAM has been updated and is installed, but will not run -- even in Safe Mode. I never see it show up in the process list, and none of the work-arounds in the FAQ have worked. I believe that I see two processes blink into existence briefly upon first attempt to run MBAM after boot and then immediately disappear, but I'm getting old. I've tried uninstalling/deleting and reinstalling as well. No luck. Here's the HJT log: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 5:34:05 PM, on 8/11/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.17099) Boot mode: Safe mode with network support Running processes: F:\WINDOWS\System32\smss.exe F:\WINDOWS\system32\winlogon.exe F:\WINDOWS\system32\services.exe F:\WINDOWS\system32\lsass.exe F:\WINDOWS\system32\svchost.exe F:\WINDOWS\system32\svchost.exe F:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe F:\WINDOWS\System32\dmadmin.exe F:\WINDOWS\Explorer.EXE F:\Program Files\Mozilla Firefox\firefox.exe F:\Documents and Settings\Amy\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - F:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - F:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - F:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - F:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "F:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [HPDJ Taskbar Utility] F:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Adobe ARM] "F:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "F:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "F:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [Adobe_ID0ENQBO] F:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE O4 - HKLM\..\Run: [OODITRAY.EXE] F:\Program Files\OO Software\DiskImage\OODITRAY.EXE O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] F:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "F:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" O4 - HKLM\..\Run: [switchBoard] F:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "F:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot O4 - HKLM\..\Run: [startCCC] "F:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [sunJavaUpdateSched] "F:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] F:\Program Files\Common Files\Ahead\Lib\NeroScoutOptions.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O4 - Global Startup: Logitech SetPoint.lnk = F:\Program Files\Logitech\SetPoint\SetPoint.exe O4 - Global Startup: Logo Calibration Loader.lnk = F:\Program Files\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe O4 - Global Startup: ProfileReminder.lnk = F:\Program Files\GretagMacbeth\i1\Eye-One Match 3\ProfileReminder.exe O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://F:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - F:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - F:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - F:\WINDOWS\system32\browseui.dll O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - F:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - F:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software International - F:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - F:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - F:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Updater Service (gusvc) - Google - F:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - F:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - F:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - F:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe O23 - Service: O&O DiskImage - Unknown owner - F:\Program Files\OO Software\DiskImage\oodiag.exe O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\system32\HPZipm12.exe O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - F:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe -- End of file - 8769 bytes
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