Hey! I have just started using Malwarebytes which seemed to catch a lot of junk. I love it! First thing that happened was a window popped up and said your computer is malfunctioning and I need to purchase their software to fix it. It had disabled most everything so I couldn't do much. Then it seemed to keep messing things up more and more. All programs and files were missing, and all restore points. Well I have seemed to move past that for the most part now Im stuck with some strange things I cannot fix. I would love some help! Thanks in advance. I keep getting a message from Interactive Services Detection, that "the program might need information from you or your permission to complete a task". I can view now or later, the view now optiongmail. goes to CMD and displays a bunch of ping reply's. Meanwhile I have a process PING.EXE using 100% of my CPU and I cannot turn windows firewall on. And cannot connect to homegroup, and my start menu is blank. Actually every thing was missing but I used unhide.exe, but it didn't catch the start menu. For a while the computer just kept shutting down on me, and its had repair the start-up many many times. Things I have tried: Eset online scanner Kasperky scanner Spybot search and distroy Iobit malware SUPERantispyware Norton scanner TDSSKILLER Advance system care. Im bout to give up! Please help thanks so much!!! DDS.txt