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Protection keeps turning off... V3.1.2
Penelope replied to shaffyx's topic in Malwarebytes for Windows Support Forum
My real time protection turned off this morning, too. -
Malicious Website Protection disabled
Penelope replied to Minecrafter's topic in Malwarebytes for Windows Support Forum
Follow the instructions here to fix the problem: https://forums.malwarebytes.org/index.php?/topic/158722-malicious-website-protection-disabled/ -
Malicious Website Protection disabled
Penelope replied to Minecrafter's topic in Malwarebytes for Windows Support Forum
Sorry, just found the instructions for fixing it. They worked. Thanks! https://forums.malwarebytes.org/index.php?/topic/158722-malicious-website-protection-disabled/ -
Malicious Website Protection disabled
Penelope replied to Minecrafter's topic in Malwarebytes for Windows Support Forum
Same here. Despite re-checking the box in "Settings/Detection and Protection/Malicious Website protection/Enabled" it still shows that "Real-Time Protection - Malicious Website Protection" is disabled. -
Thank you for your apology, Marcin. Two of our four computers were completely disabled because of this database update and it took us most of last evening to be able to even boot them again. So I appreciate you taking responsibility for what happened and working so quickly to make it right.
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***False positive Trojan.Downloader.ED***
Penelope replied to exile360's topic in Malwarebytes for Windows Support Forum
Your fix won't work for me because I'm missing the CRYPTUI.dll file needed to boot my computer. (Malwarebytes quarantined it.) -
Latest update marking critical system files as Trojan.Downloader.ED
Penelope replied to fmarinonj's topic in File Detections
My laptop and my husband's laptop will not even boot now, even trying to do it from recovery discs. Malwarebyes has quarantined too many files for either computer to get past a screen that says... LogonUIexe - System Error The program can't start because CRYPTUI.dss is missing from your computer. We are at a loss? Our two laptops are unbootable. -
Latest update marking critical system files as Trojan.Downloader.ED
Penelope replied to fmarinonj's topic in File Detections
If you try to boot an affected computer in safe mode, you can't because the Cryptui.dll is missing after Malarebytes quarantined it. -
Latest update marking critical system files as Trojan.Downloader.ED
Penelope replied to fmarinonj's topic in File Detections
I've had the same issue. Two of our laptop computers will not even boot now because so many important files are quarantined. -
I was very happy to take your excellent survey.
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Smooth as silk... Nicely done!