I posted the below in the wrong forum so I'm reposting here. I followed the suggestions given (reinstalling) and I'm still having the same problem. I've attached the diognostic logs. Georged, on 17 Apr 2014 - 07:03 AM, said: Hello and Welcome Georged If you are having issues please post about them HERE and post the required logs so that someone can assist you and help you resolve you issues. Please try the following and let us know if that corrects it or not. MBAM Clean Removal Process 2x If that does not correct the issue then please read the following and post back the requested logs. Diagnostic Logs Thank you NOTE: There is an FAQ section with valuable information located here: Common Questions, Issues, and their Solutions