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Hello and welcome to Malwarebytes

Malwarebytes does detect this Fake AV, and more than likely if your detecting it, you are probably infected, you can follow the steps below to start the cleaning process....

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions here (http://www.malwarebytes.org/forums/index.php?showtopic=9573), skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

  • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
  • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home)

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site here (http://www.malwarebytes.org/premium-support.php)

Please be patient, someone will assist you as soon as possible.

PS: Please use the "Add Reply" Add-Reply.png button not the Reply button when you start replying.

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Can you post a scan log please also?

12.1.2012 19:12:34

mbam-log-2012-01-12 (19-15-09).txt

Scan type: Flash scan

Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: Registry | File System | P2P

Objects scanned: 140685

Time elapsed: 14 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 2

c:\program files\antivirus pc 2009\quarantine (Rogue.AntiVirusPC2009) -> No action taken.

c:\program files (x86)\antivirus pc 2009\quarantine (Rogue.AntiVirusPC2009) -> No action taken.

Files Detected: 0

(No malicious items detected)

(end)

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Well, I once made portable malwarebytes, and found out, that its still in the Captures folder, of Vmware application.

I tried to delete it, but I couldnt "Quarantine" folder is to blame. I thought that there is something in there, that shows, that im infected every time I run a scan.

So I uninstalled malwarebytes thinking, that I could delete Quarantine folder, but I cant. And also cant delete original quarantine folder under

C:\Users\DigDeep\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware, what can I do about it? I tried Lockhunter but it didnt work

Help me!

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  • 4 weeks later...

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