AdvancedSetup

Thank you for the logs Please run the following Please download and run the following Kaspersky Virus Removal Tool 2020 and save it to your Desktop. (Kaspersky Virus Removal Tool version 20.0.10.0 was released on November 9, 2021) Download: Kaspersky Virus Removal Tool https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe How to run a scan with Kaspersky Virus Removal Tool 2020 https://support.kaspersky.com/15674 How to run Kaspersky Virus Removal Tool 2020 in the advanced mode https://support.kaspersky.com/15680 How to restore a file removed during Kaspersky Virus Removal Tool 2020 scan https://support.kaspersky.com/15681 Select the Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontencrypt Note the space between KVRT.exe and -dontencrypt C:\Users\{your user name}\DESKTOP\KVRT.exe -dontencrypt should now show in the Run box. That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT2020_Data\Reports and look similar to this report_20210123_113021.klr Right-click direct onto that report, select > open with > Notepad. Save that file and attach it to your reply. To start the scan select OK in the "Run" box. A EULA window will open, tick all confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed... Thank you

Great, that looks better. Please RESTART the computer one more time and then run the following scans. Scan with SecurityCheck by glax24 https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/ Scan with FSS Farbar Service Scanner https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/ Scan with Farbar Recovery Scan Tool https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/

Where are the logs for Malwarebytes and Adwcleaner?

The scan did not fully completed. It may have been blocked. Please download https://www.safezone.cc/resources/av-block-remover-avbr.224/download AV block remover, unzip it and run. If you possibly can't run it, just rename AVbr.exe -> AV-b-r.exe for instance and run. Or you can use this link to download a random named file to run: https://avbr.safezone.cc/rnd/ If this method doesn't work, run this tool NOT from your Desktop or Downloads folder (use any other folder). If the malware still blocks the utility, then try to run it in Safe Mode with Networking. Follow the instructions. After reboot you'll receive AV_block_remove_date-time.log. Please attach it to your next post.

Hello @Sandwich and Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware. Please respond to all future instructions from your helper in a timely manner. Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process Then follow each step in the order provided. Unless otherwise asked, please attach all logs Please make the following system changes: Please pay close attention the the instructions in all of the following links. If you have not done so already - Enable System Protection and create a NEW System Restore Point Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed Disable-Fast-Startup Show-Hidden-Folders-Files-Extensions Please run the following scans: Please pay close attention the the instructions in all of the following links. Click the following link and run a Scan with AdwCleaner Click the following link and run a Scan with Malwarebytes RESTART the computer Click the following link and run a Scan with Farbar Recovery Scan Tool Example image of where to click to attach files when posting your reply Thank you

25 Years since Microsoft Agent - I still have my CD 😄 https://learn.microsoft.com/en-us/windows/win32/lwef/introduction-to-microsoft-agent

Are you still with us @NikolaKazlarov Please post back the log. I'll be off work soon and limited posting over the weekend

We are blocking it. Let me move your post to the False Positive forum where one of our Research team members can review. A bit late tonight but hopefully get a reply sometime over the weekend wellingtonscd.org.nz

Are you sure this is the correct domain name? DNS network check says it cannot find the domain www.wellingtonscd.org

Great one @pondus

Open Google Chrome and verify all of your Extensions are valid good ones that you want

Please save the attached file to the same location as the Farbar program fixlist.txt Then run Farbar with Admin rights and click the FIX button. When done it will create a FIXLOG.TXT file. Please attach that on your next reply

Do the following DIR C:\ Then post back that image

Thank you but need you to copy and paste the string above as shown. Then click the Search Files button When done it will create a file named: SEARCH.TXT please attach that file when done

Since this issue is resolved the topic will now be closed to prevent others from posting here. If you need assistance please start your own new topic and someone will be happy to assist you. Thanks