Prior infection, resolved, need to verify if there is something left

[jwise]

I have just been infected a few months ago. A lot of my programs would not start.  I got few files cleaned with malwarebytes, but was wondering if there is still some left.  Can you please take a look at the logs

 

I have DDS log

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16611  BrowserJavaVersion: 10.51.2
Run by m at 15:49:49 on 2014-03-15
#Option Extended Search is enabled.
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1979.461 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: Privatefirewall *Enabled* {16337F50-A853-219F-6DEC-E7BDA0A7E8E7}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Privacyware\Privatefirewall 7.0\pfsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Codebox\BitMeterOS\BitMeterCaptureService.exe
C:\Program Files (x86)\Codebox\BitMeterOS\BitMeterWebService.exe
C:\Program Files\SoftPerfect Bandwidth Manager\BMCore.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Hotspot Shield\bin\cmw_srv.exe
C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe
C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe
C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\core\capiws.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Privacyware\Privatefirewall 7.0\PFGUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\prism\openvpn-client.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\etc\..\core\openvpn.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Free Download Manager\fdm.exe
C:\Windows\system32\notepad.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

uSearch Bar = Preserve
mWinlogon: Userinit = userinit.exe,
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Free Download Manager: {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files (x86)\Free Download Manager\iefdm2.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [Privatefirewall] C:\Program Files (x86)\Privacyware\Privatefirewall 7.0\PFGUI.exe
mRun: [syncios device service] C:\Program Files (x86)\Syncios\SynciosDeviceService.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENVP~1.LNK - C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\core\uiboot.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Download all with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlall.htm
IE: Download selected with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlselected.htm
IE: Download video with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dlfvideo.htm
IE: Download with Free Download Manager - C:\Program Files (x86)\Free Download Manager\dllink.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe



TCP: NameServer = 192.168.1.1
TCP: Interfaces\{31460E5B-0C4E-48E0-A14A-B00DE206489A} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{31460E5B-0C4E-48E0-A14A-B00DE206489A}\144545139383 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{31460E5B-0C4E-48E0-A14A-B00DE206489A}\255737B60234F657E6479702C4962627162797 : DHCPNameServer = 208.180.42.100 172.16.1.5
TCP: Interfaces\{31460E5B-0C4E-48E0-A14A-B00DE206489A}\C696E6B6379737 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{31460E5B-0C4E-48E0-A14A-B00DE206489A}\D45696E656B656 : DHCPNameServer = 172.16.42.1
TCP: Interfaces\{53DFFFFB-2BB0-4490-B965-D614D4C02DA0} : DHCPNameServer = 192.168.42.129
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: ExplorerWnd Helper: {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer64.dll
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [EngkooPinyin] C:\Program Files (x86)\Microsoft Engkoo Pinyin\1.0.371.04\Shared\KunlunPlatform.exe



x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\m\AppData\Roaming\Mozilla\Firefox\Profiles\b6ftzu3u.G\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2014-1-4 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2014-1-4 207904]
R1 A2DDA;A2 Direct Disk Access Support Driver;C:\Users\m\Run\a2ddax64.sys [2013-11-8 26176]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2014-1-4 1038072]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2014-1-4 421704]
R1 HssDRV6;Hotspot Shield Routing Driver 6;C:\Windows\System32\drivers\hssdrv6.sys [2014-3-9 44744]
R1 pwipf6;Privacyware Filter Driver;C:\Windows\System32\drivers\pwipf6.sys [2014-1-4 133152]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-12-13 98208]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2014-1-4 78648]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-3-9 50344]
R2 BitMeterCaptureService;BitMeter Capture Service;C:\Program Files (x86)\Codebox\BitMeterOS\BitMeterCaptureService.exe [2011-5-22 85425]
R2 BitMeterWebService;BitMeter Web Service;C:\Program Files (x86)\Codebox\BitMeterOS\BitMeterWebService.exe [2011-5-22 141456]
R2 BMService;SoftPerfect Bandwidth Manager Service;C:\Program Files\SoftPerfect Bandwidth Manager\BMCore.exe [2014-3-9 5907152]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]
R2 hshld;Hotspot Shield Service;C:\Program Files (x86)\Hotspot Shield\bin\cmw_srv.exe [2014-2-27 975144]
R2 HssWd;Hotspot Shield Monitoring Service;C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe [2014-2-27 555304]
R2 LiveUpdateSvc;LiveUpdate;C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe [2014-1-9 2151744]
R2 OpenVPNAccessClient;OpenVPN Access Client;C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\core\capiws.exe [2010-8-12 24064]
R2 PFNet;Privacyware network service;C:\Program Files (x86)\Privacyware\Privatefirewall 7.0\pfsvc.exe [2013-12-17 374600]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R3 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2014-1-4 80184]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2010-12-13 1041760]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-12-13 347680]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 taphss6;Anchorfree HSS VPN Adapter;C:\Windows\System32\drivers\taphss6.sys [2014-2-27 42184]
R3 tapoas;TAP-Win32 Adapter OAS;C:\Windows\System32\drivers\tapoas.sys [2010-8-3 30720]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
S2 RtVOsdService;RtVOsdService Installer;C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe [2010-6-24 315392]
S3 cleanhlp;cleanhlp;C:\Users\m\Run\cleanhlp64.sys [2013-11-8 57024]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-19 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-6 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [userChoice]
.
=============== Created Last 60 ================
.
2014-03-13 02:02:09    --------    d-----w-    C:\Windows\SysWow64\Hotspot Shield
2014-03-11 21:04:37    0    ----a-w-    C:\Windows\SysWow64\shoE5A0.tmp
2014-03-09 21:24:18    --------    d-----w-    C:\MSI8713f.tmp
2014-03-09 21:23:27    --------    d-----w-    C:\MSI7aad5.tmp
2014-03-09 21:22:13    --------    d-----w-    C:\Program Files (x86)\Julien MANICI
2014-03-09 21:20:28    --------    d-----w-    C:\MSI4eea8.tmp
2014-03-09 16:49:05    --------    d-----w-    C:\ProgramData\SoftPerfect
2014-03-09 16:47:58    40920    ----a-w-    C:\Windows\System32\drivers\spfdrv.sys
2014-03-09 16:47:55    --------    d-----w-    C:\Program Files\SoftPerfect Bandwidth Manager
2014-03-09 16:27:11    --------    d-----w-    C:\ProgramData\Hotspot Shield
2014-03-09 16:24:56    44744    ----a-w-    C:\Windows\System32\drivers\hssdrv6.sys
2014-03-09 16:24:55    --------    d-----w-    C:\Program Files (x86)\Hotspot Shield
2014-03-09 16:24:40    --------    d-----w-    C:\Users\m\AppData\Roaming\Hotspot Shield
2014-03-09 14:04:06    --------    d-----w-    C:\MSIdd5a9.tmp
2014-03-09 14:02:39    --------    d-----w-    C:\MSId25f7.tmp
2014-02-27 23:12:16    42184    ----a-w-    C:\Windows\System32\drivers\taphss6.sys
2014-02-13 23:04:59    0    ----a-w-    C:\Windows\SysWow64\shoD3A4.tmp
2014-02-13 15:12:03    49940480    ----a-w-    C:\Program Files (x86)\GUTB0AA.tmp
2014-02-13 15:12:03    --------    d-----w-    C:\Program Files (x86)\GUMB0A9.tmp
2014-02-09 00:51:21    --------    d-----w-    C:\ProgramData\Oracle
2014-02-09 00:49:20    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-01-31 22:04:33    --------    d-----w-    C:\My Web Sites
2014-01-31 22:03:38    --------    d-----w-    C:\Program Files\WinHTTrack
2014-01-29 01:37:33    --------    d-----w-    C:\MSI8dfaf.tmp
2014-01-20 03:00:54    --------    d-----w-    C:\Downloads
2014-01-20 00:40:56    --------    d-----w-    C:\Program Files (x86)\McAfee Security Scan
2014-01-19 23:46:22    --------    d-----w-    C:\MSI63093.tmp
2014-01-19 22:42:56    --------    d-----w-    C:\Users\m\AppData\Roaming\Free Download Manager
2014-01-19 22:42:40    --------    d-----w-    C:\Program Files (x86)\Free Download Manager
2014-01-15 06:08:54    --------    d-----w-    C:\Program Files (x86)\Tutor.com
2014-01-15 06:06:00    --------    d-----w-    C:\MSIb933c.tmp
.
==================== Find6M  ====================
.
2014-03-09 14:08:56    80184    ----a-w-    C:\Windows\System32\drivers\aswstm.sys
2014-03-09 14:08:55    78648    ----a-w-    C:\Windows\System32\drivers\aswMonFlt.sys
2014-03-09 14:08:55    1038072    ----a-w-    C:\Windows\System32\drivers\aswSnx.sys
2014-03-09 14:08:53    43152    ----a-w-    C:\Windows\avastSS.scr
2014-01-12 22:03:40    0    ----a-w-    C:\Windows\SysWow64\sho678D.tmp
2014-01-10 01:06:13    0    ----a-w-    C:\Windows\SysWow64\shoA93C.tmp
2014-01-04 17:46:20    92544    ----a-w-    C:\Windows\System32\drivers\aswRdr2.sys
2014-01-04 17:46:20    65776    ----a-w-    C:\Windows\System32\drivers\aswRvrt.sys
2014-01-04 17:46:20    207904    ----a-w-    C:\Windows\System32\drivers\aswVmm.sys
2013-11-09 00:49:17    1692    ----a-w-    C:\ProgramData\1383958074.bdinstall.bin
2013-11-01 06:14:38    60    ------w-    C:\Users\m\CommandlineScanner.bat
2013-11-01 06:14:28    1593776    ------w-    C:\Users\m\start.exe
2013-11-01 06:14:22    56    ------w-    C:\Users\m\EmergencyKitScanner.bat
2013-09-30 03:24:02    133152    ----a-w-    C:\Windows\System32\drivers\pwipf6.sys
.
============= FINISH: 15:50:29.12 ===============
 

 

Attach.txt

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 2/5/2011 9:28:39 PM
System Uptime: 3/15/2014 3:25:57 PM (0 hours ago)
.
Motherboard: Hewlett-Packard |  | 1605
Processor: Intel® Celeron® CPU          900  @ 2.20GHz | CPU | 2194/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 215 GiB total, 132.084 GiB free.
D: is FIXED (NTFS) - 18 GiB total, 2.564 GiB free.
E: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description:
Device ID: ROOT\NET\0000
Manufacturer:
Name:
PNP Device ID: ROOT\NET\0000
Service:
.
==== System Restore Points ===================
.
RP418: 2/4/2014 9:06:38 PM - Scheduled Checkpoint
RP419: 2/8/2014 6:46:41 PM - Installed Java 7 Update 51
RP420: 2/17/2014 9:28:08 AM - Scheduled Checkpoint
RP421: 2/24/2014 9:57:14 PM - Scheduled Checkpoint
RP422: 3/5/2014 5:12:12 PM - Scheduled Checkpoint
RP423: 3/9/2014 8:47:47 AM - avast! antivirus system restore point
RP424: 3/9/2014 9:03:05 AM - Installed Tutor.com Classroom
RP425: 3/9/2014 11:25:09 AM - Device Driver Package Install: Anchorfree Inc Network Service
RP426: 3/9/2014 11:27:23 AM - Device Driver Package Install: Anchorfree HSS VPN Adapter Network adapters
RP427: 3/9/2014 11:48:11 AM - Device Driver Package Install: SoftPerfect Network Service
RP428: 3/9/2014 4:20:38 PM - Installed File Hash Checker
RP429: 3/15/2014 1:25:51 PM - IObit Uninstaller restore point
RP430: 3/15/2014 1:28:36 PM - IObit Uninstaller restore point
RP431: 3/15/2014 1:28:53 PM - Removed Norton Online Backup
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.06)
Adobe Shockwave Player 11.5
Agatha Christie - Peril at End House
Apple Application Support
Apple Mobile Device Support
avast! Free Antivirus
Bejeweled 2 Deluxe
Bing Rewards Client Installer
Blackhawk Striker 2
Blasterball 3
Bounce Symphony
Build-a-lot 2
Cake Mania
Canon MG2100 series MP Drivers
Canon MP250 series MP Drivers
Chuzzle Deluxe
Compaq Setup Manager
CyberLink DVD Suite
D3DX10
Debut Video Capture Software
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
EMS SQL Manager Lite for MySQL
Energy Star Digital Logo
Entity Framework Designer for Visual Studio 2012 - enu
ERUNT 1.1j
Escape Rosecliff Island
ESU for Microsoft Windows 7
Farm Frenzy
FATE
File Hash Checker
Final Drive Nitro
Free Download Manager 3.9.3
Google Chrome
Google Update Helper
Heroes of Hellas 2 - Olympia
Hewlett-Packard ACLM.NET v1.2.1.1
Hotspot Shield 3.33
HP Auto
HP Client Services
HP Customer Experience Enhancements
HP Documentation
HP Game Console
HP Games
HP MovieStore
HP Power Manager
HP Quick Launch
HP Setup
HP Software Framework
HP Support Assistant
HP Wireless Assistant
iFunbox (v2.7.2386.747), iFunbox DevTeam
Intel® Graphics Media Accelerator Driver
Intel® Rapid Storage Technology
IObit Uninstaller
Java 7 Update 51
Java Auto Updater
Java 6 Update 21 (64-bit)
Java 6 Update 24
Jewel Quest Solitaire 2
Junk Mail filter update
MagicDisc 2.7.106
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft .NET Framework 4.5
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Microsoft .NET Framework 4.5 SDK
Microsoft Application Error Reporting
Microsoft Help Viewer 2.0
Microsoft NuGet - Visual Studio Express 2012 for Windows Desktop
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2012 Command Line Utilities
Microsoft SQL Server 2012 Data-Tier App Framework
Microsoft SQL Server 2012 Express LocalDB
Microsoft SQL Server 2012 Management Objects
Microsoft SQL Server 2012 Management Objects  (x64)
Microsoft SQL Server 2012 Native Client
Microsoft SQL Server 2012 T-SQL Language Service
Microsoft SQL Server 2012 Transact-SQL Compiler Service
Microsoft SQL Server 2012 Transact-SQL ScriptDom
Microsoft SQL Server Compact 4.0 SP1 x64 ENU
Microsoft SQL Server Data Tools - enu (11.1.20828.01)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20828.01)
Microsoft System CLR Types for SQL Server 2012
Microsoft System CLR Types for SQL Server 2012 (x64)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 32bit Compilers - ENU Resources
Microsoft Visual C++ 2012 Core Libraries
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86-x64 Compilers
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual Studio 2012 Express Prerequisites x64 - ENU
Microsoft Visual Studio 2012 Preparation
Microsoft Visual Studio 2012 Shell (Minimum)
Microsoft Visual Studio 2012 Shell (Minimum) Interop Assemblies
Microsoft Visual Studio 2012 Shell (Minimum) Resources
Microsoft Visual Studio 2012 Tools for SQL Server Compact 4.0 SP1 ENU
Microsoft Visual Studio Express 2012 for Windows Desktop
Microsoft Visual Studio Express 2012 for Windows Desktop - ENU
Microsoft Visual Studio Team Foundation Server 2012 Object Model
Microsoft Visual Studio Team Foundation Server 2012 Object Model Language Pack - ENU
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU
Microsoft Visual Studio Ultimate 2012 XAML UI Designer Core
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources
Microsoft WSE 3.0 Runtime
Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MySQL Connector Net 6.6.5
Mystery P.I. - The London Caper
OpenOffice.org 3.4.1
OpenVPN Client
Penguins!
Plants vs. Zombies
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Prerequisites for SSDT
Prism Video File Converter
Privatefirewall 7.0
Ralink RT2860 Wireless LAN Card
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
Recovery Manager
RtVOsd
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Softe Audio Tools
SoftPerfect Bandwidth Manager 3.0.6
SQLite ADO.NET 2.0/3.5 Provider
Symantec Technical Support Web Controls
Synaptics Pointing Device Driver
Update for  (KB2504637)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Update for Microsoft Visual Studio 2012 (KB2781514)
Usmleworld QBank
VideoPad Video Editor
Virtual Families
Virtual Villagers 4 - The Tree of Life
Visual Studio C++ 10.0 Runtime
VLC media player 2.0.5
WampServer 2.2
Wheel of Fortune 2
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Software Development Kit
Windows Software Development Kit DirectX x64 Remote
Windows Software Development Kit DirectX x86 Remote
Windows Software Development Kit for Windows Store Apps
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote
WinRAR 5.01 (32-bit)
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
3/8/2014 12:58:17 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
3/15/2014 3:36:15 PM, Error: Service Control Manager [7000]  - The HP Support Assistant Service service failed to start due to the following error:  Access is denied.
3/15/2014 3:28:53 PM, Error: Service Control Manager [7000]  - The RtVOsdService Installer service failed to start due to the following error:  Access is denied.
3/14/2014 7:00:16 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
.
==== End Of File ===========================
 

 

[MrCharlie]

Welcome to the forum.

Please run a Quick Scan with Malwarebytes like this and post the log:

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

---------------------

Then........

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General Forum P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running, please create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[jwise]

Malwarebytes log

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2014.03.15.04

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16614

m :: B[administrator]

 

3/17/2014 8:37:13 PM

mbam-log-2014-03-17 (20-37-13).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 300017

Time elapsed: 15 minute(s), 37 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 1

HKLM\Software\InstallIQ (PUP.Optional.InstallBrain.A) -> Quarantined and deleted successfully.

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 

Now the roguekiller log there is that rogue killer

 

RogueKiller V8.8.11 _x64_ [Mar 14 2014] by Adlice Software

mail : http://www.adlice.com/contact/

Feedback : http://forum.adlice.com

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://www.adlice.com

 

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : m[Admin rights]

Mode : Scan -- Date : 03/17/2014 21:07:02

| ARK || FAK || MBR |

 

¤¤¤ Bad processes : 0 ¤¤¤

 

¤¤¤ Registry Entries : 4 ¤¤¤

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 :  (C:\Users\maomaosusu\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\n. [x]) -> FOUND

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 :  (C:\$Recycle.Bin\S-1-5-21-2765520533-210352823-2463319435-1000\$c12ae097b34622b9e8c820dd60954359\n. [x]) -> FOUND

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Startup Entries : 0 ¤¤¤

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ Browser Addons : 1 ¤¤¤

[FF][PUP] b6ftzu3u.G : Ant Video Downloader and Player

 

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][File] @ : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\@ [-] --> FOUND

[ZeroAccess][Folder] U : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\U [-] --> FOUND

[ZeroAccess][Folder] L : C:\Windows\Installer\{c12ae097-b346-22b9-e8c8-20dd60954359}\L [-] --> FOUND

[ZeroAccess][Folder] L : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\L [-] --> FOUND

 

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

 

¤¤¤ External Hives: ¤¤¤

 

¤¤¤ Infection : ZeroAccess|PUP ¤¤¤

 

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

 

 

127.0.0.1 localhost

127.0.0.1       localhost

 

 

¤¤¤ MBR Check: ¤¤¤

 

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD2500BEVT-60A23T0 +++++

--- User ---

[MBR] acc228a199641788beb8ca6c91ba2846

[bSP] 9a5959b7b1a48347c886441c5e8df55d : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 219817 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 450594816 | Size: 18354 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 488183808 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

 

Finished : << RKreport[0]_S_03172014_210702.txt >>

RKreport[0]_S_03172014_210357.txt

 

 

[MrCharlie]

Please read the following information first.

 

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

I would change all my passwords and keep a close eye on all your sensitive accounts.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

New window that comes up.

MrC

[jwise]

FRST.txtAddition.txt

Ok I have finished the farbar scan. I would like to keep my computer contents. Can I just have the roguekiller or the farbar scanner fix things

[MrCharlie]

Yes we can fix it.

Download the attached fixlist.txt to the same folder as FRST.

Run FRST.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Then......

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[jwise]

Hello I tried the fix it on farbar.  And then tried malwarebytes antirootkit, found the zeroaccess, again, cleaned it, and the second time it was gone.  I am uploading the 2 logs for malwarebytes antirootkit and the system log

 

I am also uploading the farbar log for what you asked me to do.

 

Sorry for the delay in reply.  I really appreciate your help Mr. Charlie

 

I guess I can never truly be sure if my system is clean, and even if I back things up how can I be sure if something hidden didnt hop on the backup. What a pain to do deal with. 

mbar-log-2014-03-22 (19-49-03).txt

system-log.txt

mbar-log-2014-03-22 (14-55-33).txt

Fixlog.txt

[MrCharlie]

OK, have to get back to you in the morning, MrC

[jwise]

Oh lol i just used the farbar scanner again, zeroaccess still there, oh boy I am so stuck now. 

 

ZeroAccess:
C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}
C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\@  

 

could this be some remenant left over. 

 

Roguekiller also found stuff

 

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][File] @ : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\@ [-] --> FOUND
[ZeroAccess][Folder] U : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\U [-] --> FOUND
[ZeroAccess][Folder] L : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\L [-] --> FOUND

 

I can attach the whole log for you tomorrow, enjoy your sleep. 
 

[MrCharlie]

We're doing OK

Run RogueKiller again and click Files

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

 

[ZeroAccess][File] @ : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\@ [-] --> FOUND

[ZeroAccess][Folder] U : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\U [-] --> FOUND

[ZeroAccess][Folder] L : C:\Users\m\AppData\Local\{c12ae097-b346-22b9-e8c8-20dd60954359}\L [-] --> FOUND

Now click Delete on the right hand column under Options

-------------

Run another scan with RK and make sure they are gone.

------------------

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[jwise]

Ok combofix log added, the roguekiller got rid of the zeroaccess and on second scan only found some pup.

[jwise]

sorry for the double post the attachment didnt work

ComboFix.txt

[MrCharlie]

Next:

Please download AdwCleaner from HERE or HERE to your desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then.........

Please run a FULL Scan with Malwarebytes like this:
Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.
Please Update and run a FULL Scan with Malwarebytes Anti-Malware, post the report.
Make sure that everything is checked, and click Remove Selected.

Let me know how it is, MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[jwise]

Hello sorry for not responding. It looks like the combofix killed my start up, had to go back to restore point. Should I. Still go with he cleaner

[MrCharlie]

It looks like the combofix killed my start up

What do you mean by this???

Yes run AdwCleaner and Malwarebytes.

MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!