My PC Backup

[mjmooney]

Hi guys, new to the forum. 

 

I searched for this topic and noticed there was one, but had been closed without apparent response from the originator. 

 

I have the same problem (My PC Backup), so I hope it;s OK to start a new topic. 

 

I've done everything advised by various sites to get rid of My PC Backup - including running Rogue Killer as suggested - but the damn thing is still there with its popup message. 

 

Anybody else getting this, and any advice? 

 

Thanks, 

 

Mike 

 

 

[MrCharlie]

Welcome to the forum.

Please run a Quick Scan with Malwarebytes like this and post the log:
Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.
Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.
Make sure that everything is checked, and click Remove Selected.

If you're using Malwarebytes 2.0, please run a Threat Scan

Then....please start HERE <--------
Post back the 2 logs here.....DDS.txt and Attach.txt
(please don't put logs in code or quotes and use the default font)
Don't forget to RogueKiller below
General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.
(please don't put logs in code or quotes and use the default font)
MrC

Note:
Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------
(If I don't respond within 24 hours, please send me a PM)

[mjmooney]

Hmmm. That was the advice in the previous thread, and I followed it. 

 

Not sure what you mean by the DDS.txt and Attach.txt logs - I get a log file called mbam-log-<date/time>. It says no problem: 

 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2014.03.31.03

 

Windows 8 x64 NTFS

Internet Explorer 11.0.9600.16521

MJM :: MJMPC [administrator]

 

31/03/2014 12:14:07

mbam-log-2014-03-31 (12-14-07).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 224621

Time elapsed: 5 minute(s), 15 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 

I have also run Rogue Killer, which removed a few registry files. 

 

However, I still keep getting the pop-up about My PC Backup! 

[MrCharlie]

I need to see the log from RogueKiller and.........

 

Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button. (make sure the Addition box is checked)
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

New window that comes up.

MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!