phillyfan1028 Posted April 1, 2014 ID:811438 Share Posted April 1, 2014 Hey everyone,Recently I've been having some real trouble with my email and social media and am looking for your guys input. I noticed my email sending out messages to people in my contact book without my knowing on 2 of my 4 email accounts. I changed both the passwords, but the sending has continued. And also, tonight for the first time, my Twitter was tweeting links to websites that I did not authorize. Ive done multiple virus scans to no prevail. Do you all have any suggestions of what to do besides continuely changing passwords? Is their a keylogger somewhere on my computer. Please help! Link to post Share on other sites More sharing options...
Psychotic Posted April 1, 2014 ID:811546 Share Posted April 1, 2014 Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding. HijackThis is not the preferred initial scanning tool in this forum. With today's malware, a more comprehensive set of logs is required to determine the presence of malware. Scan with FRST in normal modePlease download Farbar's Recovery Scan Tool to your desktop: FRST 32bit or FRST 64bit (If not sure: Start --> Computer (right click) --> properties) Run FRST. Don´t change one of the checkboxes and hit Scan. Logfiles are created on your desktop. Poste the FRST.txt and (after the first scan only!) the Addition.txt. Scan with TDSS-KillerPlease read and follow these instructions carefully. We do not want it to fix anything yet (if found), we need to see a report first.Download TDSSKiller.zip and extract to your desktopExecute TDSSKiller.exe by doubleclicking on it. Press Start Scan If Malicious objects are found, do NOT select Copy to quarantine. Change the action to Skip, and save the log. Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txtPlease attach this file to your next reply. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 11, 2014 Root Admin ID:816810 Share Posted April 11, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts