castanea

I had posted that Photshop 5 (and 4) would not load if MBAM was running. I discovered that if I go to MBAM settings, Advanced, and keep it from loading on startup Photoshop loads just fine. I can do this on the days I'm not going to use Photoshop and get by that way. I don't know what other software might have problems but I'm sure I'll find out in time. This is far easier than spending days trying to create logs for you. I appreciate your help, but my time is important too.

I give up. I don't have another day to waste on the problem. If you come up with a version that works I'd appreciate a notice.

Here's the Addition.txt file: Additional scan result of Farbar Recovery Scan Tool (x86) Version: 13-03-2014 01 Ran by Carolyn at 2014-04-09 18:23:33 Running from C:\ Boot Mode: Normal ========================================================== ==================== Security Center ======================== AV: Norton AntiVirus (Disabled - Up to date) {E10A9785-9598-4754-B552-92431C1C35F8} ==================== Installed Programs ====================== Adobe Acrobat Distiller 6.0 (HKLM\...\{AC76D478-1033-0000-3478-000000000001}) (Version: 006.000.001 - Adobe Systems) Adobe AIR (HKLM\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated) Adobe AIR (Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden Adobe Community Help (HKLM\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.) Adobe Community Help (Version: 3.5.23 - Adobe Systems Incorporated.) Hidden Adobe Connect Add-in (HKCU\...\Adobe Connect Add-in) (Version: - ) Adobe Dreamweaver CS5.5 (HKLM\...\{0215A652-E081-4B09-9333-DC85AAB67FFA}) (Version: 11.5 - Adobe Systems Incorporated) Adobe Flash Player 12 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Flash Player 12 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Illustrator 8.0 (HKLM\...\Adobe Illustrator 8.0) (Version: 8.0 - Adobe Systems, Inc.) Adobe InDesign CS5 (HKLM\...\{F9766AC1-1461-1033-B862-DF8FE1C033BE}) (Version: 7.0 - Adobe Systems Incorporated) Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated) Adobe Media Player (Version: 1.8 - Adobe Systems Incorporated) Hidden Adobe PageMaker 6.5 (HKLM\...\Adobe PageMaker 6.5) (Version: - ) Adobe PageMaker 7.0 (HKLM\...\Adobe PageMaker 7.0) (Version: 7.0.2 - Adobe Systems, Inc.) Adobe Photoshop v4.0 (HKLM\...\Adobe Photoshop v4.0) (Version: - ) Adobe Reader X (10.1.9) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.9 - Adobe Systems Incorporated) Adobe Support Advisor (HKLM\...\AdobeSupportAdvisor.E7BED6E5DDA59983786DD72EBFA46B1598278E07.1) (Version: 1.6.0.20110516 - Adobe Systems Incorporated) Adobe Support Advisor (Version: 1.6.0 - Adobe Systems Incorporated) Hidden AllWebMenus PRO 5.2.806 (HKLM\...\{1E3CA1C4-1E90-401B-8CC0-911DF018D8D8}) (Version: 5.2.806 - Likno Software) AMD Processor Driver (HKLM\...\{C151CE54-E7EA-4804-854B-F515368B0798}) (Version: 1.3.2.0053 - AMD) Apple Application Support (HKLM\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Audacity 1.2.6 (HKLM\...\Audacity_is1) (Version: - ) AVG SafeGuard toolbar (HKLM\...\AVG SafeGuard toolbar) (Version: 18.0.0.250 - AVG Technologies) AVS Document Converter 2.2.5 (HKLM\...\AVS Document Converter_is1) (Version: 2.2.5.218 - Online Media Technologies Ltd.) AVS Update Manager 1.0 (HKLM\...\AVS Update Manager_is1) (Version: - Online Media Technologies Ltd.) AVS Video Converter 8 (HKLM\...\AVS4YOU Video Converter 7_is1) (Version: - Online Media Technologies Ltd.) AVS Video Editor 6 (HKLM\...\AVS Video Editor_is1) (Version: 6.3.2.234 - Online Media Technologies Ltd.) AVS4YOU Software Navigator 1.4 (HKLM\...\AVS4YOU Software Navigator_is1) (Version: - Online Media Technologies Ltd.) BrowseMark (HKLM\...\BrowseMark) (Version: 2014.04.09.191651 - BrowseMark) Camedia Master 4.3 (Version: 1.00.0000 - OLYMPUS) Hidden Canon Camera Access Library (HKLM\...\CAL) (Version: 8.4.0.1 - Canon Inc.) Canon Camera Support Core Library (HKLM\...\CSCLIB) (Version: 7.3.1.6 - Canon Inc.) Canon Easy-PhotoPrint EX (HKLM\...\Easy-PhotoPrint EX) (Version: - ) CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM\...\CANON iMAGE GATEWAY Task) (Version: 1.6.0.12 - Canon Inc.) Canon Internet Library for ZoomBrowser EX (HKLM\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.6.2.7 - Canon Inc.) Canon iP4800 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP4800_series) (Version: - ) Canon iP4800 series User Registration (HKLM\...\Canon iP4800 series User Registration) (Version: - ) Canon My Printer (HKLM\...\CanonMyPrinter) (Version: - ) Canon Solution Menu EX (HKLM\...\CanonSolutionMenuEX) (Version: - ) Canon Utilities CameraWindow (HKLM\...\CameraWindowLauncher) (Version: 7.1.0.2 - Canon Inc.) Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX (HKLM\...\CameraWindowDVC5) (Version: 5.4.6.18 - Canon Inc.) Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (HKLM\...\CameraWindowDVC6) (Version: 6.4.2.16 - Canon Inc.) Canon Utilities MyCamera (HKLM\...\MyCamera) (Version: 7.0.0.3 - Canon Inc.) Canon Utilities RemoteCapture Task for ZoomBrowser EX (HKLM\...\RemoteCaptureTask) (Version: 1.7.1.9 - Canon Inc.) Canon Utilities ZoomBrowser EX (HKLM\...\ZoomBrowser EX) (Version: 6.2.0.29 - Canon Inc.) Canon ZoomBrowser EX Memory Card Utility (HKLM\...\ZoomBrowser EX Memory Card Utility) (Version: 1.2.0.9 - Canon Inc.) ClickArt Christian Graphics Collection (HKLM\...\ClickArt Christian Graphics Collection 1.0) (Version: - ) Clip Art Collection (HKLM\...\{158104AB-D92E-45BC-8268-5D351C95F6AD}) (Version: 1.0.0.0 - W3i) Corel Uninstaller (HKLM\...\Corel Uninstaller) (Version: - ) CyberLink PhotoNow (HKLM\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6622 - CyberLink Corp.) CyberLink PhotoNow (Version: 1.1.6622 - CyberLink Corp.) Hidden CyberLink PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3022 - CyberLink Corp.) CyberLink PowerDirector (Version: 8.0.3022 - CyberLink Corp.) Hidden Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{92C42EDD-6524-4577-B2EB-6C68C63B6D4A}) (Version: - Microsoft) Delta Chrome Toolbar (HKLM\...\Delta Chrome Toolbar) (Version: - Visual Tools) <==== ATTENTION EarthLink Common Authentication (Version: 1.0.87.0 - ) Hidden EarthLink Toolbar (HKLM\...\{B8C2A83F-20B0-49D9-BA2B-6495DD8639ED}) (Version: - EarthLink, Inc.) Elevated Installer (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Hidden File Extractor (HKLM\...\Tweaks File Extractor) (Version: 1.1.1 - Tweaks) File Type Assistant (HKLM\...\Trusted Software Assistant_is1) (Version: - Trusted Software) <==== ATTENTION Final Media Player 2011 (HKLM\...\FinalMediaPlayer_is1) (Version: - Bitberry Software) <==== ATTENTION Free FLV Converter V 7.5.0 (HKLM\...\Free FLV Converter_is1) (Version: 7.5.0.0 - Koyote Soft) FUJIFILM MyFinePix Studio 3.1 (HKLM\...\MyFinePix Studio_is1) (Version: - ) Garmin Express (HKLM\...\{0904cc72-1b29-426a-b0f0-228d2744a4f6}) (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Garmin Express (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Hidden Garmin Express Tray (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Hidden Google Chrome (HKLM\...\Google Chrome) (Version: 34.0.1847.116 - Google Inc.) Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google) Google Update Helper (Version: 1.3.23.9 - Google Inc.) Hidden GoToAssist Corporate (HKLM\...\GoToAssist) (Version: 9.1.0.615 - Citrix Online, a division of Citrix Systems, Inc.) HP LaserJet P2030 Series (HKLM\...\HP LaserJet P2030 Series) (Version: - ) hppusgP2030 (Version: 000.000.00005 - Hewlett-Packard) Hidden HPSSupply (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.) Hidden ImageMixer 3 SE Ver.5 Transfer Utility (HKLM\...\{DFE492C4-A9F5-413E-A2CC-6F5F3ACC229F}) (Version: 3.04.009 - PIXELA) ImageMixer 3 SE Ver.5 Video Tools (HKLM\...\{B674F947-56D6-4793-B465-7D7C87E04D0C}) (Version: 3.04.014 - PIXELA) Ipswitch WS_FTP Professional 2007 (HKLM\...\{AD88355B-A4E0-4DA1-BAC3-EA4FEA930691}) (Version: 11.1.0000 - Ipswitch) Java Auto Updater (Version: 2.0.2.4 - Sun Microsystems, Inc.) Hidden Java 6 Update 22 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216022FF}) (Version: 6.0.220 - Oracle) Juniper Networks Host Checker (HKCU\...\Neoteris_Host_Checker) (Version: 7.0.0.18107 - Juniper Networks) Juniper Networks Setup Client (HKCU\...\Juniper_Setup_Client) (Version: 2.2.5.9755 - Juniper Networks) Juniper Networks Setup Client Activex Control (HKLM\...\Juniper_Setup_Client Activex Control) (Version: 2.1.1.1 - Juniper Networks) Malwarebytes Anti-Malware version 2.0.1.1004 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.1.1004 - Malwarebytes Corporation) MarketResearch (Version: 100.0.170.000 - Hewlett-Packard) Hidden Metafile Companion 1.10 (HKLM\...\Metafile Companion 1.10) (Version: - ) Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - ) Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - ) Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version: - ) Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation) Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation) Microsoft Expression Web 4 (HKLM\...\Web_4.0.1460.0) (Version: 4.0.1460.0 - Microsoft Corporation) Microsoft Expression Web 4 (Version: 4.0.1460.0 - Microsoft Corporation) Hidden Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation) Microsoft Office FrontPage 2003 (HKLM\...\{91170409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Professional 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation) Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Single Image 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation) Microsoft Software Update for Web Folders (English) 14 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version: - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Works 6-9 Converter (HKLM\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation) Microsoft XML Parser (Version: 8.20.8730.4 - Microsoft Corporation) Hidden Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC90_ATL_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_MFC_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000 - Adobe) Hidden Microtek ScanWizard (HKLM\...\{17A7779A-D23F-11D3-8753-0050BABE1202}) (Version: - ) Microtek ScanWizard V2.48 (HKLM\...\Microtek ScanWizard V2.48) (Version: - ) Mozilla Firefox 28.0 (x86 en-US) (HKLM\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla) MrvlUsgTracking (Version: 1.0.7 - Marvell) Hidden MSN (HKLM\...\MSNINST) (Version: - ) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2721691) (HKLM\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation) Music Transfer Utility Ver.2 (HKLM\...\{61128AC7-BD78-4D62-A114-2EF23856F558}) (Version: 1.01.006 - PIXELA) Nero 7 Essentials (HKLM\...\{9B4E6CB9-E54D-47F7-A414-E2D5740E1033}) (Version: 7.02.8507 - Nero AG) neroxml (Version: 1.0.0 - Nero AG) Hidden Norton AntiVirus (HKLM\...\NAV) (Version: 21.2.0.38 - Symantec Corporation) Norton Identity Safe (HKLM\...\NST) (Version: 2014.7.0.43 - Symantec Corporation) NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.5 - NVIDIA Corporation) NVIDIA ForceWare Network Access Manager (HKLM\...\InstallShield_{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}) (Version: 1.00.7313 - NVIDIA Corporation) NVIDIA ForceWare Network Access Manager (Version: 1.00.7313 - NVIDIA Corporation) Hidden NVIDIA PhysX (HKLM\...\{B83FC356-B7C0-441F-8A4D-D71E088E7974}) (Version: 9.09.0428 - NVIDIA Corporation) OLYMPUS CAMEDIA Master 4.3 (HKLM\...\{30BB4D60-81DB-11D5-BB77-00400536ABAC}) (Version: - ) Open It! (HKLM\...\OpenIt Open It!) (Version: 1.1.1 - OpenIt) PC Cleaners (HKCU\...\PC Cleaners) (Version: - PC Cleaners) <==== ATTENTION PC Cleaners (HKLM\...\PC Cleaners) (Version: - PC Cleaners) <==== ATTENTION PDF Settings CS5 (Version: 10.0 - Adobe Systems Incorporated) Hidden Platform (Version: 1.34 - VIA Technologies, Inc.) Hidden PMB (HKLM\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.5.02.12220 - Sony Corporation) PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: - ) QuickBooks Pro 2007 (HKLM\...\{7E545666-F422-45FD-B3DF-C0B99A1A579F}) (Version: - ) QuickBooks Product Listing Service (HKLM\...\{55584E16-4D70-44EE-93DD-F144E8B7D4B7}) (Version: 2.0.126 - Intuit) Quicken 6 Deluxe (HKLM\...\Quicken 6 Deluxe) (Version: - ) QuickTime (HKLM\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.) Safari (HKLM\...\{F2AF3E5D-9697-485C-A5AC-E2B9468C446A}) (Version: 5.34.52.7 - Apple Inc.) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version: - Microsoft) Hidden SlideshowZilla 1.55 (HKLM\...\SlideshowZilla) (Version: 1.55 - SlideshowZilla.COM) SmartSound Quicktracks Plugin (HKLM\...\InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.3.0 - SmartSound Software Inc) SmartSound Quicktracks Plugin (Version: 3.0.3.0 - SmartSound Software Inc) Hidden Stamps.com (HKLM\...\Stamps.com) (Version: - Stamps.com, Inc.) Stamps.com (Version: 10.5.0.2531 - Stamps.com, Inc.) Hidden Stamps.com for QuickBooks (HKLM\...\{EBE2FE3D-3C20-4666-BEB3-AF6CEC97AEBF}) (Version: 5.0.0.1035 - Personable, Inc.) SupportSoft Assisted Service (HKLM\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft) Transfer Utility (HKLM\...\{0ECE15AC-CB68-40EC-B70D-1B220717844C}) (Version: 1.00.012 - PIXELA) Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600211) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation) Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version: - Microsoft) Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D3C85176-ACCC-4AF0-817D-1BC803303B74}) (Version: - Microsoft) Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{83B1B530-7D9E-4C6A-907F-E979CEE9C295}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFF5EBA3-40AD-4859-85E7-3C1CF4F297EB}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DA2F7ECE-6629-4A80-9CDE-EC95261B75E2}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{80F56E3F-1D47-4E45-B6E0-FEF4E919F4F9}) (Version: - Microsoft) Update for Microsoft Visio 2010 (KB2878227) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5D357893-40BA-4323-86BA-D97C66CD72F4}) (Version: - Microsoft) Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8C55AA83-54C2-4236-A622-78440A411DC5}) (Version: - Microsoft) Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{E78E2B68-8FD1-42EE-BB74-99A4D9E6222D}) (Version: - Microsoft) Update for Windows Internet Explorer 8 (KB2447568) (HKLM\...\KB2447568-IE8) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation) Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation) VIA Platform Device Manager (HKLM\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.) Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729 - Microsoft Corporation) Hidden Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation) Visual Slideshow (HKLM\...\Visual Slideshow) (Version: - ) WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation) Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version: - ) Windows Media Format 11 runtime (Version: - Microsoft Corporation) Hidden Windows Media Player 11 (HKLM\...\Windows Media Player) (Version: - ) Windows Media Player 11 (Version: - Microsoft Corporation) Hidden Zip Opener Packages (HKCU\...\Zip Opener Packages) (Version: - ) <==== ATTENTION Zip Opener Packages 98 (HKCU\...\Zip Opener Packages 98) (Version: - ) <==== ATTENTION ==================== Restore Points ========================= 17-01-2014 02:52:18 System Checkpoint 17-01-2014 04:09:48 Software Distribution Service 3.0 18-01-2014 15:14:30 System Checkpoint 20-01-2014 02:14:06 System Checkpoint 21-01-2014 18:10:27 System Checkpoint 23-01-2014 16:02:09 System Checkpoint 24-01-2014 16:16:32 System Checkpoint 25-01-2014 20:44:27 System Checkpoint 26-01-2014 20:54:06 System Checkpoint 27-01-2014 21:27:32 System Checkpoint 28-01-2014 22:06:53 System Checkpoint 29-01-2014 22:26:24 System Checkpoint 31-01-2014 21:25:07 System Checkpoint 02-02-2014 02:19:42 System Checkpoint 03-02-2014 02:22:18 System Checkpoint 04-02-2014 20:31:51 System Checkpoint 05-02-2014 18:15:20 Garmin Express 05-02-2014 18:26:51 Garmin Express 09-02-2014 01:29:38 System Checkpoint 10-02-2014 19:32:30 System Checkpoint 12-02-2014 00:48:10 System Checkpoint 12-02-2014 01:37:53 Software Distribution Service 3.0 13-02-2014 15:47:59 System Checkpoint 15-02-2014 15:58:27 System Checkpoint 16-02-2014 18:39:18 System Checkpoint 17-02-2014 20:25:53 System Checkpoint 18-02-2014 21:27:23 System Checkpoint 20-02-2014 16:11:03 System Checkpoint 23-02-2014 16:16:59 System Checkpoint 24-02-2014 21:57:29 System Checkpoint 27-02-2014 16:12:08 System Checkpoint 28-02-2014 16:37:56 System Checkpoint 01-03-2014 17:13:56 System Checkpoint 02-03-2014 18:58:32 System Checkpoint 04-03-2014 22:15:51 System Checkpoint 05-03-2014 22:41:47 System Checkpoint 07-03-2014 01:59:26 System Checkpoint 08-03-2014 02:36:22 System Checkpoint 09-03-2014 17:52:36 System Checkpoint 10-03-2014 20:06:16 System Checkpoint 11-03-2014 20:28:38 System Checkpoint 13-03-2014 00:48:08 Software Distribution Service 3.0 14-03-2014 03:07:24 System Checkpoint 15-03-2014 14:48:58 System Checkpoint 16-03-2014 17:47:56 System Checkpoint 18-03-2014 02:40:45 System Checkpoint 19-03-2014 02:55:45 Software Distribution Service 3.0 20-03-2014 14:54:51 System Checkpoint 21-03-2014 19:25:41 System Checkpoint 22-03-2014 20:45:18 System Checkpoint 23-03-2014 22:42:53 System Checkpoint 25-03-2014 00:49:44 System Checkpoint 26-03-2014 20:03:23 System Checkpoint 27-03-2014 20:05:20 System Checkpoint 29-03-2014 01:23:42 System Checkpoint 30-03-2014 01:30:33 System Checkpoint 30-03-2014 16:31:37 Installed DirectX 01-04-2014 00:46:20 Software Distribution Service 3.0 02-04-2014 19:06:35 System Checkpoint 03-04-2014 19:48:10 System Checkpoint 04-04-2014 20:23:59 System Checkpoint 05-04-2014 20:36:52 System Checkpoint 06-04-2014 23:09:32 System Checkpoint 08-04-2014 19:30:12 System Checkpoint 09-04-2014 21:03:15 System Checkpoint ==================== Hosts content: ========================== 2008-04-14 05:00 - 2008-04-14 05:00 - 00000734 ____C C:\WINDOWS\system32\Drivers\etc\hosts 127.0.0.1 localhost ==================== Scheduled Tasks (whitelisted) ============= Task: C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job => C:\Program Files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\WINDOWS\Tasks\AdobeAAMUpdater-1.0-CAROLYN-3A20B0E-Carolyn.job => C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe Task: C:\WINDOWS\Tasks\AppleSoftwareUpdate.job => C:\Program Files\Apple Software Update\SoftwareUpdate.exe Task: C:\WINDOWS\Tasks\Final Media Player Update Checker.job => C:\Program Files\FinalMediaPlayer\FMPCheckForUpdates.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job => C:\WINDOWS\system32\xp_eos.exe Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job => C:\WINDOWS\system32\xp_eos.exe Task: C:\WINDOWS\Tasks\PC Cleaner Pro Update Job.job => C:\Documents and Settings\All Users\Application Data\PC Cleaners\PCCleaners.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\PCCleaners-Daily-08-24-32.job => C:\Program Files\PC Cleaners\PCCleaners.exe <==== ATTENTION ==================== Loaded Modules (whitelisted) ============= 2010-12-25 12:56 - 2007-12-07 13:36 - 01953792 ____C () C:\Program Files\Ipswitch\WS_FTP Professional\res0409.dll 2008-04-14 05:00 - 2008-04-14 05:00 - 00059904 _____ () C:\WINDOWS\system32\devenum.dll 2008-04-14 05:00 - 2008-04-14 05:00 - 00014336 _____ () C:\WINDOWS\system32\msdmo.dll 2013-05-30 09:02 - 2014-03-13 20:34 - 02539544 _____ () C:\Program Files\AVG SafeGuard toolbar\vprot.exe 2014-03-02 10:13 - 2014-03-02 10:12 - 00519704 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\log4cplusU.dll 2013-07-21 07:42 - 2013-07-21 07:42 - 00308560 _____ () C:\Documents and Settings\All Users\Application Data\PC1Data\av\Vipre.dll 2013-07-21 07:54 - 2013-07-05 14:25 - 00190752 _____ () C:\Documents and Settings\All Users\Application Data\PC1Data\av\d\libBase64.dll 2013-07-21 07:54 - 2013-07-05 14:25 - 00178464 _____ () C:\Documents and Settings\All Users\Application Data\PC1Data\av\d\libMachoUniv.dll 2011-10-10 06:37 - 2011-06-09 17:51 - 00364544 _____ () C:\Program Files\PIXELA\Transfer Utility\pxl_m17n_tool.dll 2013-07-12 03:20 - 2013-07-12 03:20 - 03391488 _____ () c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_63a33b50\mscorlib.dll 2013-07-12 03:19 - 2013-07-12 03:19 - 01966080 _____ () c:\windows\assembly\nativeimages1_v1.1.4322\system\1.0.5000.0__b77a5c561934e089_4d5cb84c\system.dll 2014-03-02 10:13 - 2014-03-02 10:12 - 00159768 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\loggingserver.exe 2013-09-05 01:14 - 2013-09-05 01:14 - 04300456 ____C () C:\Program Files\Common Files\Microsoft Shared\office14\Cultures\office.odf 2013-02-14 15:46 - 2013-02-14 15:46 - 01044048 ____C () C:\Program Files\Microsoft Office\Office14\ADDINS\UmOutlookAddin.dll 2010-10-20 16:08 - 2010-10-20 16:08 - 00122720 ____C () C:\Program Files\Microsoft Office\Office14\OUTLCTL.DLL 2014-03-29 07:25 - 2014-03-29 07:25 - 03642480 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll ==================== Alternate Data Streams (whitelisted) ========= AlternateDataStreams: C:\Documents and Settings\All Users\Application Data\Temp:0A8E2C33 ==================== Safe Mode (whitelisted) =================== HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\GoToAssist => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{1a3e09be-1e45-494b-9174-d7385b45bbf5} => ""="" ==================== Disabled items from MSCONFIG ============== MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk => C:\WINDOWS\pss\Acrobat Assistant.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk => C:\WINDOWS\pss\Adobe Gamma Loader.exe.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ImageMixer 3 SE Camera Monitor Ver.5.lnk => C:\WINDOWS\pss\ImageMixer 3 SE Camera Monitor Ver.5.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\WINDOWS\pss\McAfee Security Scan Plus.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk => C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^Carolyn^Start Menu^Programs^Startup^Billminder.lnk => C:\WINDOWS\pss\Billminder.lnkStartup MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe" MSCONFIG\startupreg: AdobeAAMUpdater-1.0 => "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" MSCONFIG\startupreg: AdobeCS5.5ServiceManager => "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin MSCONFIG\startupreg: AdobeCS5ServiceManager => "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin MSCONFIG\startupreg: CanonMyPrinter => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon MSCONFIG\startupreg: CanonSolutionMenuEx => C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE /logon MSCONFIG\startupreg: ctfmon.exe => C:\WINDOWS\system32\ctfmon.exe MSCONFIG\startupreg: HDAudDeck => C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1 MSCONFIG\startupreg: InCD => C:\Program Files\Nero\Nero 7\InCD\InCD.exe MSCONFIG\startupreg: NeroFilterCheck => C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe MSCONFIG\startupreg: NvCplDaemon => RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup MSCONFIG\startupreg: NvMediaCenter => RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit MSCONFIG\startupreg: nwiz => nwiz.exe /installquiet MSCONFIG\startupreg: QuickTime Task => "C:\Program Files\QuickTime\QTTask.exe" -atboottime MSCONFIG\startupreg: SecurDisc => C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe MSCONFIG\startupreg: SpybotSD TeaTimer => C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe MSCONFIG\startupreg: SwitchBoard => C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (04/08/2014 03:29:25 PM) (Source: Application Error) (User: ) Description: Faulting application qtinst32.exe, version 2.1.2.59, faulting module qtinst32.exe, version 2.1.2.59, fault address 0x00013d8b. Processing media-specific event for [qtinst32.exe!ws!] System errors: ============= Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Microsoft Office Sessions: ========================= Error: (04/08/2014 03:29:25 PM) (Source: Application Error)(User: ) Description: qtinst32.exe2.1.2.59qtinst32.exe2.1.2.5900013d8b

Okay, this time it came up: Additional scan result of Farbar Recovery Scan Tool (x86) Version: 13-03-2014 01 Ran by Carolyn at 2014-04-09 18:23:33 Running from C:\ Boot Mode: Normal ========================================================== ==================== Security Center ======================== AV: Norton AntiVirus (Disabled - Up to date) {E10A9785-9598-4754-B552-92431C1C35F8} ==================== Installed Programs ====================== Adobe Acrobat Distiller 6.0 (HKLM\...\{AC76D478-1033-0000-3478-000000000001}) (Version: 006.000.001 - Adobe Systems) Adobe AIR (HKLM\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated) Adobe AIR (Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden Adobe Community Help (HKLM\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.) Adobe Community Help (Version: 3.5.23 - Adobe Systems Incorporated.) Hidden Adobe Connect Add-in (HKCU\...\Adobe Connect Add-in) (Version: - ) Adobe Dreamweaver CS5.5 (HKLM\...\{0215A652-E081-4B09-9333-DC85AAB67FFA}) (Version: 11.5 - Adobe Systems Incorporated) Adobe Flash Player 12 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Flash Player 12 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Illustrator 8.0 (HKLM\...\Adobe Illustrator 8.0) (Version: 8.0 - Adobe Systems, Inc.) Adobe InDesign CS5 (HKLM\...\{F9766AC1-1461-1033-B862-DF8FE1C033BE}) (Version: 7.0 - Adobe Systems Incorporated) Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated) Adobe Media Player (Version: 1.8 - Adobe Systems Incorporated) Hidden Adobe PageMaker 6.5 (HKLM\...\Adobe PageMaker 6.5) (Version: - ) Adobe PageMaker 7.0 (HKLM\...\Adobe PageMaker 7.0) (Version: 7.0.2 - Adobe Systems, Inc.) Adobe Photoshop v4.0 (HKLM\...\Adobe Photoshop v4.0) (Version: - ) Adobe Reader X (10.1.9) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.9 - Adobe Systems Incorporated) Adobe Support Advisor (HKLM\...\AdobeSupportAdvisor.E7BED6E5DDA59983786DD72EBFA46B1598278E07.1) (Version: 1.6.0.20110516 - Adobe Systems Incorporated) Adobe Support Advisor (Version: 1.6.0 - Adobe Systems Incorporated) Hidden AllWebMenus PRO 5.2.806 (HKLM\...\{1E3CA1C4-1E90-401B-8CC0-911DF018D8D8}) (Version: 5.2.806 - Likno Software) AMD Processor Driver (HKLM\...\{C151CE54-E7EA-4804-854B-F515368B0798}) (Version: 1.3.2.0053 - AMD) Apple Application Support (HKLM\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Audacity 1.2.6 (HKLM\...\Audacity_is1) (Version: - ) AVG SafeGuard toolbar (HKLM\...\AVG SafeGuard toolbar) (Version: 18.0.0.250 - AVG Technologies) AVS Document Converter 2.2.5 (HKLM\...\AVS Document Converter_is1) (Version: 2.2.5.218 - Online Media Technologies Ltd.) AVS Update Manager 1.0 (HKLM\...\AVS Update Manager_is1) (Version: - Online Media Technologies Ltd.) AVS Video Converter 8 (HKLM\...\AVS4YOU Video Converter 7_is1) (Version: - Online Media Technologies Ltd.) AVS Video Editor 6 (HKLM\...\AVS Video Editor_is1) (Version: 6.3.2.234 - Online Media Technologies Ltd.) AVS4YOU Software Navigator 1.4 (HKLM\...\AVS4YOU Software Navigator_is1) (Version: - Online Media Technologies Ltd.) BrowseMark (HKLM\...\BrowseMark) (Version: 2014.04.09.191651 - BrowseMark) Camedia Master 4.3 (Version: 1.00.0000 - OLYMPUS) Hidden Canon Camera Access Library (HKLM\...\CAL) (Version: 8.4.0.1 - Canon Inc.) Canon Camera Support Core Library (HKLM\...\CSCLIB) (Version: 7.3.1.6 - Canon Inc.) Canon Easy-PhotoPrint EX (HKLM\...\Easy-PhotoPrint EX) (Version: - ) CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM\...\CANON iMAGE GATEWAY Task) (Version: 1.6.0.12 - Canon Inc.) Canon Internet Library for ZoomBrowser EX (HKLM\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.6.2.7 - Canon Inc.) Canon iP4800 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP4800_series) (Version: - ) Canon iP4800 series User Registration (HKLM\...\Canon iP4800 series User Registration) (Version: - ) Canon My Printer (HKLM\...\CanonMyPrinter) (Version: - ) Canon Solution Menu EX (HKLM\...\CanonSolutionMenuEX) (Version: - ) Canon Utilities CameraWindow (HKLM\...\CameraWindowLauncher) (Version: 7.1.0.2 - Canon Inc.) Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX (HKLM\...\CameraWindowDVC5) (Version: 5.4.6.18 - Canon Inc.) Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (HKLM\...\CameraWindowDVC6) (Version: 6.4.2.16 - Canon Inc.) Canon Utilities MyCamera (HKLM\...\MyCamera) (Version: 7.0.0.3 - Canon Inc.) Canon Utilities RemoteCapture Task for ZoomBrowser EX (HKLM\...\RemoteCaptureTask) (Version: 1.7.1.9 - Canon Inc.) Canon Utilities ZoomBrowser EX (HKLM\...\ZoomBrowser EX) (Version: 6.2.0.29 - Canon Inc.) Canon ZoomBrowser EX Memory Card Utility (HKLM\...\ZoomBrowser EX Memory Card Utility) (Version: 1.2.0.9 - Canon Inc.) ClickArt Christian Graphics Collection (HKLM\...\ClickArt Christian Graphics Collection 1.0) (Version: - ) Clip Art Collection (HKLM\...\{158104AB-D92E-45BC-8268-5D351C95F6AD}) (Version: 1.0.0.0 - W3i) Corel Uninstaller (HKLM\...\Corel Uninstaller) (Version: - ) CyberLink PhotoNow (HKLM\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6622 - CyberLink Corp.) CyberLink PhotoNow (Version: 1.1.6622 - CyberLink Corp.) Hidden CyberLink PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3022 - CyberLink Corp.) CyberLink PowerDirector (Version: 8.0.3022 - CyberLink Corp.) Hidden Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{92C42EDD-6524-4577-B2EB-6C68C63B6D4A}) (Version: - Microsoft) Delta Chrome Toolbar (HKLM\...\Delta Chrome Toolbar) (Version: - Visual Tools) <==== ATTENTION EarthLink Common Authentication (Version: 1.0.87.0 - ) Hidden EarthLink Toolbar (HKLM\...\{B8C2A83F-20B0-49D9-BA2B-6495DD8639ED}) (Version: - EarthLink, Inc.) Elevated Installer (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Hidden File Extractor (HKLM\...\Tweaks File Extractor) (Version: 1.1.1 - Tweaks) File Type Assistant (HKLM\...\Trusted Software Assistant_is1) (Version: - Trusted Software) <==== ATTENTION Final Media Player 2011 (HKLM\...\FinalMediaPlayer_is1) (Version: - Bitberry Software) <==== ATTENTION Free FLV Converter V 7.5.0 (HKLM\...\Free FLV Converter_is1) (Version: 7.5.0.0 - Koyote Soft) FUJIFILM MyFinePix Studio 3.1 (HKLM\...\MyFinePix Studio_is1) (Version: - ) Garmin Express (HKLM\...\{0904cc72-1b29-426a-b0f0-228d2744a4f6}) (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Garmin Express (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Hidden Garmin Express Tray (Version: 2.3.18.0 - Garmin Ltd or its subsidiaries) Hidden Google Chrome (HKLM\...\Google Chrome) (Version: 34.0.1847.116 - Google Inc.) Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google) Google Update Helper (Version: 1.3.23.9 - Google Inc.) Hidden GoToAssist Corporate (HKLM\...\GoToAssist) (Version: 9.1.0.615 - Citrix Online, a division of Citrix Systems, Inc.) HP LaserJet P2030 Series (HKLM\...\HP LaserJet P2030 Series) (Version: - ) hppusgP2030 (Version: 000.000.00005 - Hewlett-Packard) Hidden HPSSupply (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.) Hidden ImageMixer 3 SE Ver.5 Transfer Utility (HKLM\...\{DFE492C4-A9F5-413E-A2CC-6F5F3ACC229F}) (Version: 3.04.009 - PIXELA) ImageMixer 3 SE Ver.5 Video Tools (HKLM\...\{B674F947-56D6-4793-B465-7D7C87E04D0C}) (Version: 3.04.014 - PIXELA) Ipswitch WS_FTP Professional 2007 (HKLM\...\{AD88355B-A4E0-4DA1-BAC3-EA4FEA930691}) (Version: 11.1.0000 - Ipswitch) Java Auto Updater (Version: 2.0.2.4 - Sun Microsystems, Inc.) Hidden Java 6 Update 22 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216022FF}) (Version: 6.0.220 - Oracle) Juniper Networks Host Checker (HKCU\...\Neoteris_Host_Checker) (Version: 7.0.0.18107 - Juniper Networks) Juniper Networks Setup Client (HKCU\...\Juniper_Setup_Client) (Version: 2.2.5.9755 - Juniper Networks) Juniper Networks Setup Client Activex Control (HKLM\...\Juniper_Setup_Client Activex Control) (Version: 2.1.1.1 - Juniper Networks) Malwarebytes Anti-Malware version 2.0.1.1004 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.1.1004 - Malwarebytes Corporation) MarketResearch (Version: 100.0.170.000 - Hewlett-Packard) Hidden Metafile Companion 1.10 (HKLM\...\Metafile Companion 1.10) (Version: - ) Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - ) Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - ) Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version: - ) Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation) Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation) Microsoft Expression Web 4 (HKLM\...\Web_4.0.1460.0) (Version: 4.0.1460.0 - Microsoft Corporation) Microsoft Expression Web 4 (Version: 4.0.1460.0 - Microsoft Corporation) Hidden Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation) Microsoft Office FrontPage 2003 (HKLM\...\{91170409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Professional 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation) Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Single Image 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation) Microsoft Software Update for Web Folders (English) 14 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version: - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Works 6-9 Converter (HKLM\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation) Microsoft XML Parser (Version: 8.20.8730.4 - Microsoft Corporation) Hidden Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053 - Adobe) Hidden Microsoft_VC90_ATL_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_MFC_x86 (Version: 1.00.0000 - Adobe) Hidden Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000 - Adobe) Hidden Microtek ScanWizard (HKLM\...\{17A7779A-D23F-11D3-8753-0050BABE1202}) (Version: - ) Microtek ScanWizard V2.48 (HKLM\...\Microtek ScanWizard V2.48) (Version: - ) Mozilla Firefox 28.0 (x86 en-US) (HKLM\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla) MrvlUsgTracking (Version: 1.0.7 - Marvell) Hidden MSN (HKLM\...\MSNINST) (Version: - ) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2721691) (HKLM\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation) MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation) Music Transfer Utility Ver.2 (HKLM\...\{61128AC7-BD78-4D62-A114-2EF23856F558}) (Version: 1.01.006 - PIXELA) Nero 7 Essentials (HKLM\...\{9B4E6CB9-E54D-47F7-A414-E2D5740E1033}) (Version: 7.02.8507 - Nero AG) neroxml (Version: 1.0.0 - Nero AG) Hidden Norton AntiVirus (HKLM\...\NAV) (Version: 21.2.0.38 - Symantec Corporation) Norton Identity Safe (HKLM\...\NST) (Version: 2014.7.0.43 - Symantec Corporation) NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.5 - NVIDIA Corporation) NVIDIA ForceWare Network Access Manager (HKLM\...\InstallShield_{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}) (Version: 1.00.7313 - NVIDIA Corporation) NVIDIA ForceWare Network Access Manager (Version: 1.00.7313 - NVIDIA Corporation) Hidden NVIDIA PhysX (HKLM\...\{B83FC356-B7C0-441F-8A4D-D71E088E7974}) (Version: 9.09.0428 - NVIDIA Corporation) OLYMPUS CAMEDIA Master 4.3 (HKLM\...\{30BB4D60-81DB-11D5-BB77-00400536ABAC}) (Version: - ) Open It! (HKLM\...\OpenIt Open It!) (Version: 1.1.1 - OpenIt) PC Cleaners (HKCU\...\PC Cleaners) (Version: - PC Cleaners) <==== ATTENTION PC Cleaners (HKLM\...\PC Cleaners) (Version: - PC Cleaners) <==== ATTENTION PDF Settings CS5 (Version: 10.0 - Adobe Systems Incorporated) Hidden Platform (Version: 1.34 - VIA Technologies, Inc.) Hidden PMB (HKLM\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.5.02.12220 - Sony Corporation) PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: - ) QuickBooks Pro 2007 (HKLM\...\{7E545666-F422-45FD-B3DF-C0B99A1A579F}) (Version: - ) QuickBooks Product Listing Service (HKLM\...\{55584E16-4D70-44EE-93DD-F144E8B7D4B7}) (Version: 2.0.126 - Intuit) Quicken 6 Deluxe (HKLM\...\Quicken 6 Deluxe) (Version: - ) QuickTime (HKLM\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.) Safari (HKLM\...\{F2AF3E5D-9697-485C-A5AC-E2B9468C446A}) (Version: 5.34.52.7 - Apple Inc.) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft) Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version: - Microsoft) Hidden SlideshowZilla 1.55 (HKLM\...\SlideshowZilla) (Version: 1.55 - SlideshowZilla.COM) SmartSound Quicktracks Plugin (HKLM\...\InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.3.0 - SmartSound Software Inc) SmartSound Quicktracks Plugin (Version: 3.0.3.0 - SmartSound Software Inc) Hidden Stamps.com (HKLM\...\Stamps.com) (Version: - Stamps.com, Inc.) Stamps.com (Version: 10.5.0.2531 - Stamps.com, Inc.) Hidden Stamps.com for QuickBooks (HKLM\...\{EBE2FE3D-3C20-4666-BEB3-AF6CEC97AEBF}) (Version: 5.0.0.1035 - Personable, Inc.) SupportSoft Assisted Service (HKLM\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft) Transfer Utility (HKLM\...\{0ECE15AC-CB68-40EC-B70D-1B220717844C}) (Version: 1.00.012 - PIXELA) Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600211) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation) Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version: - Microsoft) Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D3C85176-ACCC-4AF0-817D-1BC803303B74}) (Version: - Microsoft) Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{83B1B530-7D9E-4C6A-907F-E979CEE9C295}) (Version: - Microsoft) Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFF5EBA3-40AD-4859-85E7-3C1CF4F297EB}) (Version: - Microsoft) Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version: - Microsoft) Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DA2F7ECE-6629-4A80-9CDE-EC95261B75E2}) (Version: - Microsoft) Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{80F56E3F-1D47-4E45-B6E0-FEF4E919F4F9}) (Version: - Microsoft) Update for Microsoft Visio 2010 (KB2878227) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5D357893-40BA-4323-86BA-D97C66CD72F4}) (Version: - Microsoft) Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8C55AA83-54C2-4236-A622-78440A411DC5}) (Version: - Microsoft) Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{E78E2B68-8FD1-42EE-BB74-99A4D9E6222D}) (Version: - Microsoft) Update for Windows Internet Explorer 8 (KB2447568) (HKLM\...\KB2447568-IE8) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation) Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation) Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation) VIA Platform Device Manager (HKLM\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.) Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729 - Microsoft Corporation) Hidden Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation) Visual Slideshow (HKLM\...\Visual Slideshow) (Version: - ) WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation) Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version: - ) Windows Media Format 11 runtime (Version: - Microsoft Corporation) Hidden Windows Media Player 11 (HKLM\...\Windows Media Player) (Version: - ) Windows Media Player 11 (Version: - Microsoft Corporation) Hidden Zip Opener Packages (HKCU\...\Zip Opener Packages) (Version: - ) <==== ATTENTION Zip Opener Packages 98 (HKCU\...\Zip Opener Packages 98) (Version: - ) <==== ATTENTION ==================== Restore Points ========================= 17-01-2014 02:52:18 System Checkpoint 17-01-2014 04:09:48 Software Distribution Service 3.0 18-01-2014 15:14:30 System Checkpoint 20-01-2014 02:14:06 System Checkpoint 21-01-2014 18:10:27 System Checkpoint 23-01-2014 16:02:09 System Checkpoint 24-01-2014 16:16:32 System Checkpoint 25-01-2014 20:44:27 System Checkpoint 26-01-2014 20:54:06 System Checkpoint 27-01-2014 21:27:32 System Checkpoint 28-01-2014 22:06:53 System Checkpoint 29-01-2014 22:26:24 System Checkpoint 31-01-2014 21:25:07 System Checkpoint 02-02-2014 02:19:42 System Checkpoint 03-02-2014 02:22:18 System Checkpoint 04-02-2014 20:31:51 System Checkpoint 05-02-2014 18:15:20 Garmin Express 05-02-2014 18:26:51 Garmin Express 09-02-2014 01:29:38 System Checkpoint 10-02-2014 19:32:30 System Checkpoint 12-02-2014 00:48:10 System Checkpoint 12-02-2014 01:37:53 Software Distribution Service 3.0 13-02-2014 15:47:59 System Checkpoint 15-02-2014 15:58:27 System Checkpoint 16-02-2014 18:39:18 System Checkpoint 17-02-2014 20:25:53 System Checkpoint 18-02-2014 21:27:23 System Checkpoint 20-02-2014 16:11:03 System Checkpoint 23-02-2014 16:16:59 System Checkpoint 24-02-2014 21:57:29 System Checkpoint 27-02-2014 16:12:08 System Checkpoint 28-02-2014 16:37:56 System Checkpoint 01-03-2014 17:13:56 System Checkpoint 02-03-2014 18:58:32 System Checkpoint 04-03-2014 22:15:51 System Checkpoint 05-03-2014 22:41:47 System Checkpoint 07-03-2014 01:59:26 System Checkpoint 08-03-2014 02:36:22 System Checkpoint 09-03-2014 17:52:36 System Checkpoint 10-03-2014 20:06:16 System Checkpoint 11-03-2014 20:28:38 System Checkpoint 13-03-2014 00:48:08 Software Distribution Service 3.0 14-03-2014 03:07:24 System Checkpoint 15-03-2014 14:48:58 System Checkpoint 16-03-2014 17:47:56 System Checkpoint 18-03-2014 02:40:45 System Checkpoint 19-03-2014 02:55:45 Software Distribution Service 3.0 20-03-2014 14:54:51 System Checkpoint 21-03-2014 19:25:41 System Checkpoint 22-03-2014 20:45:18 System Checkpoint 23-03-2014 22:42:53 System Checkpoint 25-03-2014 00:49:44 System Checkpoint 26-03-2014 20:03:23 System Checkpoint 27-03-2014 20:05:20 System Checkpoint 29-03-2014 01:23:42 System Checkpoint 30-03-2014 01:30:33 System Checkpoint 30-03-2014 16:31:37 Installed DirectX 01-04-2014 00:46:20 Software Distribution Service 3.0 02-04-2014 19:06:35 System Checkpoint 03-04-2014 19:48:10 System Checkpoint 04-04-2014 20:23:59 System Checkpoint 05-04-2014 20:36:52 System Checkpoint 06-04-2014 23:09:32 System Checkpoint 08-04-2014 19:30:12 System Checkpoint 09-04-2014 21:03:15 System Checkpoint ==================== Hosts content: ========================== 2008-04-14 05:00 - 2008-04-14 05:00 - 00000734 ____C C:\WINDOWS\system32\Drivers\etc\hosts 127.0.0.1 localhost ==================== Scheduled Tasks (whitelisted) ============= Task: C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job => C:\Program Files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\WINDOWS\Tasks\AdobeAAMUpdater-1.0-CAROLYN-3A20B0E-Carolyn.job => C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe Task: C:\WINDOWS\Tasks\AppleSoftwareUpdate.job => C:\Program Files\Apple Software Update\SoftwareUpdate.exe Task: C:\WINDOWS\Tasks\Final Media Player Update Checker.job => C:\Program Files\FinalMediaPlayer\FMPCheckForUpdates.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job => C:\WINDOWS\system32\xp_eos.exe Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job => C:\WINDOWS\system32\xp_eos.exe Task: C:\WINDOWS\Tasks\PC Cleaner Pro Update Job.job => C:\Documents and Settings\All Users\Application Data\PC Cleaners\PCCleaners.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\PCCleaners-Daily-08-24-32.job => C:\Program Files\PC Cleaners\PCCleaners.exe <==== ATTENTION ==================== Loaded Modules (whitelisted) ============= 2010-12-25 12:56 - 2007-12-07 13:36 - 01953792 ____C () C:\Program Files\Ipswitch\WS_FTP Professional\res0409.dll 2008-04-14 05:00 - 2008-04-14 05:00 - 00059904 _____ () C:\WINDOWS\system32\devenum.dll 2008-04-14 05:00 - 2008-04-14 05:00 - 00014336 _____ () C:\WINDOWS\system32\msdmo.dll 2013-05-30 09:02 - 2014-03-13 20:34 - 02539544 _____ () C:\Program Files\AVG SafeGuard toolbar\vprot.exe 2014-03-02 10:13 - 2014-03-02 10:12 - 00519704 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\log4cplusU.dll 2013-07-21 07:42 - 2013-07-21 07:42 - 00308560 _____ () C:\Documents and Settings\All Users\Application Data\PC1Data\av\Vipre.dll 2013-07-21 07:54 - 2013-07-05 14:25 - 00190752 _____ () C:\Documents and Settings\All Users\Application Data\PC1Data\av\d\libBase64.dll 2013-07-21 07:54 - 2013-07-05 14:25 - 00178464 _____ () C:\Documents and Settings\All Users\Application Data\PC1Data\av\d\libMachoUniv.dll 2011-10-10 06:37 - 2011-06-09 17:51 - 00364544 _____ () C:\Program Files\PIXELA\Transfer Utility\pxl_m17n_tool.dll 2013-07-12 03:20 - 2013-07-12 03:20 - 03391488 _____ () c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_63a33b50\mscorlib.dll 2013-07-12 03:19 - 2013-07-12 03:19 - 01966080 _____ () c:\windows\assembly\nativeimages1_v1.1.4322\system\1.0.5000.0__b77a5c561934e089_4d5cb84c\system.dll 2014-03-02 10:13 - 2014-03-02 10:12 - 00159768 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\loggingserver.exe 2013-09-05 01:14 - 2013-09-05 01:14 - 04300456 ____C () C:\Program Files\Common Files\Microsoft Shared\office14\Cultures\office.odf 2013-02-14 15:46 - 2013-02-14 15:46 - 01044048 ____C () C:\Program Files\Microsoft Office\Office14\ADDINS\UmOutlookAddin.dll 2010-10-20 16:08 - 2010-10-20 16:08 - 00122720 ____C () C:\Program Files\Microsoft Office\Office14\OUTLCTL.DLL 2014-03-29 07:25 - 2014-03-29 07:25 - 03642480 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll ==================== Alternate Data Streams (whitelisted) ========= AlternateDataStreams: C:\Documents and Settings\All Users\Application Data\Temp:0A8E2C33 ==================== Safe Mode (whitelisted) =================== HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\GoToAssist => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{1a3e09be-1e45-494b-9174-d7385b45bbf5} => ""="" ==================== Disabled items from MSCONFIG ============== MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk => C:\WINDOWS\pss\Acrobat Assistant.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk => C:\WINDOWS\pss\Adobe Gamma Loader.exe.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ImageMixer 3 SE Camera Monitor Ver.5.lnk => C:\WINDOWS\pss\ImageMixer 3 SE Camera Monitor Ver.5.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\WINDOWS\pss\McAfee Security Scan Plus.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk => C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup MSCONFIG\startupfolder: C:^Documents and Settings^Carolyn^Start Menu^Programs^Startup^Billminder.lnk => C:\WINDOWS\pss\Billminder.lnkStartup MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe" MSCONFIG\startupreg: AdobeAAMUpdater-1.0 => "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" MSCONFIG\startupreg: AdobeCS5.5ServiceManager => "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin MSCONFIG\startupreg: AdobeCS5ServiceManager => "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin MSCONFIG\startupreg: CanonMyPrinter => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon MSCONFIG\startupreg: CanonSolutionMenuEx => C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE /logon MSCONFIG\startupreg: ctfmon.exe => C:\WINDOWS\system32\ctfmon.exe MSCONFIG\startupreg: HDAudDeck => C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1 MSCONFIG\startupreg: InCD => C:\Program Files\Nero\Nero 7\InCD\InCD.exe MSCONFIG\startupreg: NeroFilterCheck => C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe MSCONFIG\startupreg: NvCplDaemon => RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup MSCONFIG\startupreg: NvMediaCenter => RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit MSCONFIG\startupreg: nwiz => nwiz.exe /installquiet MSCONFIG\startupreg: QuickTime Task => "C:\Program Files\QuickTime\QTTask.exe" -atboottime MSCONFIG\startupreg: SecurDisc => C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe MSCONFIG\startupreg: SpybotSD TeaTimer => C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe MSCONFIG\startupreg: SwitchBoard => C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (04/08/2014 03:29:25 PM) (Source: Application Error) (User: ) Description: Faulting application qtinst32.exe, version 2.1.2.59, faulting module qtinst32.exe, version 2.1.2.59, fault address 0x00013d8b. Processing media-specific event for [qtinst32.exe!ws!] System errors: ============= Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:46 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Error: (04/09/2014 05:08:45 PM) (Source: Service Control Manager) (User: ) Description: The Application Management service terminated with the following error: %%126 Microsoft Office Sessions: ========================= Error: (04/08/2014 03:29:25 PM) (Source: Application Error)(User: ) Description: qtinst32.exe2.1.2.59qtinst32.exe2.1.2.5900013d8b ==================== Memory info =========================== Percentage of memory in use: 43% Total physical RAM: 2815.15 MB Available physical RAM: 1578.96 MB Total Pagefile: 4701.07 MB Available Pagefile: 3476.55 MB Total Virtual: 2047.88 MB Available Virtual: 1925.9 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:465.75 GB) (Free:320.93 GB) NTFS ==>[Drive with boot components (Windows XP)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows XP) (Size: 466 GB) (Disk ID: 87C187C1) Partition 1: (Active) - (Size=466 GB) - (Type=07 NTFS) ==================== End Of Log ============================

No "frst.txt" file came up.

Okay. I followed your instructions and downloaded again. I clicked on "file download" and saved "DownloadManagerSetup.exe to desktop. I clicked on it to RUN and the following file came up: fwDownload- 1228 DownloadRequired fwDownload- 1228 ======================== fwDownload- 1228 type=0 fwDownload- 1228 deviceID=USB\VID_03F0&PID_5d17 fwDownload- 1228 SetupGlobals.deviceID=USB\VID_03F0&PID_5d17 fwDownload- 1228 SetupGlobals.PrinterName= fwDownload- 1228 InstanceID=S04ENDF fwDownload- 1228 SetupGlobals.deviceInstanceID=S04ENDF fwDownload- 1228 _DownLoadRequired() fwDownload- 1228 GetBinFileVersion file=E:\HP2035n.bin fwDownload- 1228 GetBinFileVersion filetypeID = 0x544155aa fwDownload- 1228 binfileversion=20080814, fileType=2 fwDownload- 1228 OpenUSBDevice() fwDownload- 1228 devID usb\vid_03f0&pid_5d17&rev_0100 ?= usb\vid_03f0&pid_5d17 fwDownload- 1228 instID usb\vid_03f0&pid_5d17\s04endf ?= s04endf fwDownload- 1228 -- FOUND DEVICE DevName=\\?\usb#vid_03f0&pid_5d17#s04endf#{28d78fad-5a12-11d1-ae5b-0000f803a8c2} fwDownload- 1228 ReadData(): ReadData using overlapped I/O(). fwDownload- 1228 read 16 bytes fwDownload- 1228 GetFWVersion = 20081120 fwDownload- 1228 GetPrllFWVersion = 20081120, BinFileVersion = 20080814 fwDownload- 1228 SendPJL fwDownload- 1228 ======================== fwDownload- 1228 type=0 fwDownload- 1228 deviceID=USB\VID_03F0&PID_5d17 fwDownload- 1228 SetupGlobals.deviceID=USB\VID_03F0&PID_5d17 fwDownload- 1228 SetupGlobals.PrinterName= fwDownload- 1228 InstanceID=S04ENDF fwDownload- 1228 SetupGlobals.deviceInstanceID=S04ENDF fwDownload- 1228 OpenUSBDevice() fwDownload- 1228 devID usb\vid_03f0&pid_5d17&rev_0100 ?= usb\vid_03f0&pid_5d17 fwDownload- 1228 instID usb\vid_03f0&pid_5d17\s04endf ?= s04endf fwDownload- 1228 -- FOUND DEVICE DevName=\\?\usb#vid_03f0&pid_5d17#s04endf#{28d78fad-5a12-11d1-ae5b-0000f803a8c2} fwDownload- 1228 Sending USB PJL command @PJL SET LANG=ENGLISH fwDownload- 7D8 DownloadRequired fwDownload- 7D8 ======================== fwDownload- 7D8 type=2 fwDownload- 7D8 deviceID= fwDownload- 7D8 SetupGlobals.deviceID= fwDownload- 7D8 SetupGlobals.PrinterName= fwDownload- 7D8 InstanceID=USBPRINT\HEWLETT-PACKARDHP_LASERJET_P2035N\6&2FFCF2B9&0&USB002 fwDownload- 7D8 SetupGlobals.deviceInstanceID=USBPRINT\HEWLETT-PACKARDHP_LASERJET_P2035N\6&2FFCF2B9&0&USB002 fwDownload- 7D8 _DownLoadRequired() fwDownload- 7D8 GetBinFileVersion file=E:\HP2035.bin fwDownload- 7D8 GetBinFileVersion filetypeID = 0x544155aa fwDownload- 7D8 binfileversion=20080814, fileType=2 fwDownload- 7D8 Inside GetPrllFWVersion() fwDownload- 7D8 WriteData(): GetOverlappedResult failed! fwDownload- 7D8 GetPrllFWVersion(): ReadData() Failed-> strlen PJL_UEL1 != nBytesRead . fwDownload- 7D8 GetPrllFWVersion = 0 fwDownload- 7D8 Inside GetPrllFWVersion() fwDownload- 7D8 WriteData(): GetOverlappedResult failed! fwDownload- 7D8 GetPrllFWVersion(): ReadData() Failed-> strlen PJL_UEL1 != nBytesRead . fwDownload- 7D8 GetPrllFWVersion = 0 fwDownload- 7D8 Inside GetPrllFWVersion() fwDownload- 7D8 WriteData(): GetOverlappedResult failed! fwDownload- 7D8 GetPrllFWVersion(): ReadData() Failed-> strlen PJL_UEL1 != nBytesRead . fwDownload- 7D8 GetPrllFWVersion = 0 fwDownload- 7D8 Couldn't manage to get the PrlPrt Firmware Version fwDownload- 7D8 SendPJL fwDownload- 7D8 ======================== fwDownload- 7D8 type=2 fwDownload- 7D8 deviceID= fwDownload- 7D8 SetupGlobals.deviceID= fwDownload- 7D8 SetupGlobals.PrinterName= fwDownload- 7D8 InstanceID=USBPRINT\HEWLETT-PACKARDHP_LASERJET_P2035N\6&2FFCF2B9&0&USB002 fwDownload- 7D8 SetupGlobals.deviceInstanceID=USBPRINT\HEWLETT-PACKARDHP_LASERJET_P2035N\6&2FFCF2B9&0&USB002 fwDownload- 7D8 Sending Parallel PJL command @PJL SET LANG=ENGLISH fwDownload- 7D8 PrllPortSendPJLFast failed3 (gle=2)

I tried again and downloaded fileextractorsetup.exe to the desktop. When I clicked on it it says to drop file here. What files? I'm lost.

I've been struggling all afternoon to get to them. Apparently I've not downloaded the Farbar Recovery Scan Tool correctly because the last time I tried it it put a program called fileextractorsetup on my desktop and when I clicked on it it totally screwed up all kinds of things. I just got things back to normal and will try again.

I've attached the log files. Malwarebytes Log 04-09-14.txt

I followed your directions precisely to remove the program. Then I tried Photoshop 5 and it came up perfectly. Next I reinstalled Malwarebytes according to instructions and Photoshop 5 won't come up again. I need this program running. Please help.

I also recently upgraded to 2.0.1.1004 and cannot run Photoshop 5.0 on XP. I tried putting it on the exclusion list and it made no difference. I tried disabling Malwarebytes and it still wouldn't run. I tried an old version of Photoshop 4.0 and it didn't work either. I tried reinstalling 5.0 and still nothing. Help, please.