PUP.Optional.Conduit.A

stephaniek1 · October 20, 2013

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16720 BrowserJavaVersion: 10.15.2

Run by Stephanie at 1:45:39 on 2013-10-20

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3767.1628 [GMT -7:00]

.

AV: Lavasoft Ad-Aware *Disabled/Updated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Lavasoft Ad-Aware *Disabled/Updated* {5BB89C30-6480-BC7C-9F17-199BD76F557A}

FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC}

.

============== Running Processes ===============

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C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Launch Manager\dsiwmis.exe

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Program Files (x86)\Acer\Registration\GREGsvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

c:\PROGRA~2\mcafee\SITEAD~1\McSACore.exe

C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe

C:\Windows\system32\rundll32.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Elantech\ETDCtrl.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe

C:\Program Files (x86)\Google\Drive\googledrivesync.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files\FinePixViewerS\QuickDCF2.exe

C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe

C:\Program Files (x86)\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

C:\Users\Stephanie\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe

C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe

C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe

C:\Program Files (x86)\Launch Manager\LMworker.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\System32\svchost.exe -k netsvcs

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Google\Drive\googledrivesync.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Users\Stephanie\AppData\Local\Google\Chrome\Application\chrome.exe

c:\PROGRA~2\mcafee\SITEAD~1\saui.exe

C:\Users\Stephanie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

uURLSearchHooks: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll

mWinlogon: Userinit = userinit.exe,

BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} -

BHO: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>

TB: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll

uRun: [Facebook Update] "C:\Users\Stephanie\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

uRun: [Voobly] "C:\Program Files (x86)\Voobly\voobly.exe" --startup

uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

uRun: [Google Update] "C:\Users\Stephanie\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart

uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"

mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d

mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"

mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"

mRun: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\Users\STEPHA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\CYBER-~1.LNK - C:\Program Files (x86)\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

StartupFolder: C:\Users\STEPHA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\FACEBO~1.LNK - C:\Users\Stephanie\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe

StartupFolder: C:\Users\STEPHA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe

StartupFolder: C:\Users\STEPHA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\EXIFLA~1.LNK - C:\Program Files\FinePixViewerS\QuickDCF2.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:157

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{088EB9FD-A923-4DA6-AB4F-2EB26A89CF04} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{088EB9FD-A923-4DA6-AB4F-2EB26A89CF04}\3656E647572797D207C616A7162323 : DHCPNameServer = 209.82.28.3 209.82.28.8

TCP: Interfaces\{088EB9FD-A923-4DA6-AB4F-2EB26A89CF04}\3656E647572797D207C616A7162333 : DHCPNameServer = 209.82.28.3 209.82.28.8

TCP: Interfaces\{088EB9FD-A923-4DA6-AB4F-2EB26A89CF04}\C416675627479784F6573756 : DHCPNameServer = 192.168.0.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

SSODL: WebCheck - <orphaned>

x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} -

x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>

x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [ETDWare] C:\Program Files (x86)\Elantech\ETDCtrl.exe

x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

x64-Run: [sBRegRebootCleaner] "C:\Program Files (x86)\Ad-Aware Antivirus\SBRC.exe"

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\607\G2AWinLogon_x64.dll

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Stephanie\AppData\Roaming\Mozilla\Firefox\Profiles\7vy34hv4.default\

FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll

FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Total Immersion\DFusionHomeWebPlugIn\NPDFusionWebFirefox.dll

FF - plugin: C:\Users\Stephanie\AppData\Local\Facebook\Messenger\2.1.4814.0\npFbDesktopPlugin.dll

FF - plugin: C:\Users\Stephanie\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-1-18 14456]

R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2012-4-21 283200]

R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]

R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]

R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]

R2 Ad-Aware Service;Ad-Aware Service;C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe [2012-12-14 1236968]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]

R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-11-16 321104]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-12-18 868896]

R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-16 13336]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\McSACore.exe [2013-10-4 121616]

R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]

R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-6-28 255744]

R2 sbapifs;sbapifs;C:\Windows\System32\drivers\sbapifs.sys [2012-9-12 82872]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-11-16 2320920]

R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-11-16 243232]

R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2010-11-16 135560]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-11-16 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-11-16 158976]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-11-16 287232]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-5-15 384040]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SBAMSvc;Ad-Aware;C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe [2012-9-20 3677000]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 gfiark;gfiark;C:\Windows\System32\drivers\gfiark.sys [2013-1-18 41032]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216]

S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-5-26 305520]

S3 SBFWIMCL;GFI Software Firewall NDIS IM Filter Service;C:\Windows\System32\drivers\SbFwIm.sys [2012-5-23 119416]

S3 SBFWIMCLMP;GFI Software Firewall NDIS IM Filter Miniport;C:\Windows\System32\drivers\SbFwIm.sys [2012-5-23 119416]

S3 SWDUMon;SWDUMon;C:\Windows\System32\drivers\SWDUMon.sys [2012-8-14 15712]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-8-16 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-5 1255736]

.

=============== Created Last 30 ================

.

2013-10-12 09:28:57 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys

2013-10-12 09:28:56 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys

2013-10-12 09:28:56 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys

2013-10-12 09:28:55 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys

2013-10-12 09:28:54 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys

2013-10-12 09:28:53 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys

2013-10-12 09:28:52 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys

2013-10-10 07:29:38 633856 ----a-w- C:\Windows\System32\comctl32.dll

2013-10-10 07:28:58 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe

.

==================== Find3M ====================

.

2013-10-11 08:04:45 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-10-11 08:04:45 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll

2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys

2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll

2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll

2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll

2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll

2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll

2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll

2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys

2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll

2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys

2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe

2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe

2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL

2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL

.

============= FINISH: 1:48:37.31 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 03/08/2011 11:26:37 AM

System Uptime: 20/10/2013 1:00:57 AM (0 hours ago)

.

Motherboard: Acer | | Aspire 5742Z

Processor: Intel® Pentium® CPU P6200 @ 2.13GHz | CPU | 917/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 452 GiB total, 309.762 GiB free.

D: is CDROM ()

E: is Removable

F: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: SBRE

Device ID: ROOT\LEGACY_SBRE\0000

Manufacturer:

Name: SBRE

PNP Device ID: ROOT\LEGACY_SBRE\0000

Service: SBRE

.

==== System Restore Points ===================

.

RP248: 10/10/2013 3:00:36 AM - Windows Update

RP249: 12/10/2013 3:00:17 AM - Windows Update

RP250: 20/10/2013 12:46:49 AM - Removed Google Drive

.

==== Installed Programs ======================

.

Acer Backup Manager

Acer Crystal Eye Webcam

Acer ePower Management

Acer eRecovery Management

Acer Games

Acer Registration

Acer ScreenSaver

Acer Updater

Acrobat.com

Ad-Aware Antivirus

Ad-Aware Security Add-on

Adobe AIR

Adobe Community Help

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader 9.5.4 MUI

Adobe Shockwave Player 11.6

Age of Mythology

Age of Mythology - The Titans Expansion

Apple Application Support

Apple Mobile Device Support

Apple Software Update

µTorrent

AVG PC Tuneup 2011

Backup Manager Basic

Bejeweled 2 Deluxe

Bonjour

Broadcom Gigabit NetLink Controller

Build-a-lot 2

CyberLink PowerDVD 9

DAEMON Tools Lite

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash 2 Restaurant Rescue

DivX Setup

ETDWare PS/2-x64 7.0.6.5_WHQL

Facebook Messenger 2.1.4814.0

FUJIFILM FinePixViewer S Ver.2.0

GameRanger

Google Chrome

Google Drive

Google Update Helper

GoToAssist Corporate

Identity Card

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® Rapid Storage Technology

iTunes

Java 7 Update 15

Jewel Quest - Heritage

Jewel Quest Solitaire 2

Kobo

Last.fm Scrobbler 2.1.36

Launch Manager

Launchpad Enhanced

Malwarebytes Anti-Malware version 1.75.0.1300

McAfee Security Scan Plus

McAfee SiteAdvisor

Media Player Classic - Home Cinema 1.6.0.4014

Microsoft .NET Framework 4 Client Profile

Microsoft Age of Empires II

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Starter 2010 - English

Microsoft Office Word MUI (English) 2010

Microsoft PowerPoint Viewer

Microsoft Silverlight

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft WSE 3.0 Runtime

Microsoft_VC80_ATL_x86_x64

Microsoft_VC80_CRT_x86

Microsoft_VC80_CRT_x86_x64

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFC_x86_x64

Microsoft_VC80_MFCLOC_x86

Microsoft_VC80_MFCLOC_x86_x64

Microsoft_VC90_ATL_x86

Microsoft_VC90_ATL_x86_x64

Microsoft_VC90_CRT_x86

Microsoft_VC90_CRT_x86_x64

Microsoft_VC90_MFC_x86

Microsoft_VC90_MFC_x86_x64

Microsoft_VC90_MFCLOC_x86

Microsoft_VC90_MFCLOC_x86_x64

MKV player

MobileMe Control Panel

Mozilla Firefox 21.0 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML4 Parser

MyWinLocker

MyWinLocker Suite

Norton Online Backup

Pokemon Online 1.0.53

PowerISO

QuickTime

Realtek High Definition Audio Driver

Rise of Nations

RollerCoaster Tycoon 2

RollerCoaster Tycoon Deluxe

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition

Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition

Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition

Shredder

Skype™ 5.10

Sony Picture Utility

swMSM

The Sims™ 3

Total Immersion D'Fusion @Home Web Plug-In

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition

Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition

Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition

VC80CRTRedist - 8.0.50727.6195

Visual Studio 2008 x64 Redistributables

VLC media player 2.0.5

Welcome Center

WinRAR 4.01 (32-bit)

.

==== Event Viewer Messages From Past Week ========

.

20/10/2013 1:04:07 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.

20/10/2013 1:04:07 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error: An instance of the service is already running.

20/10/2013 1:02:47 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

20/10/2013 1:01:47 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SBRE

17/10/2013 3:52:21 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.

.

==== End Of File ===========================

MrCharlie · October 20, 2013

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

stephaniek1 · October 20, 2013

RogueKiller V8.7.4 _x64_ [Oct 16 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Stephanie [Admin rights]

Mode : Scan -- Date : 10/20/2013 13:12:21

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[bROK VAL] HKCR\[...]\command : () -> MISSING

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - Hitachi HTS545050B9A300 +++++

--- User ---

[MBR] 45db3ad6a8d4b150f80c1587b58b1e81

[bSP] 022ddaf186fc553af5c8fb28e53e7f28 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 14336 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 29362176 | Size: 100 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 29566976 | Size: 462502 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[0]_S_10202013_131221.txt >>

MrCharlie · October 20, 2013

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[bROK VAL] HKCR\[...]\command : () -> MISSING

Now click Delete on the right hand column under Options

-------------

Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you may want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

stephaniek1 · October 20, 2013

# AdwCleaner v3.009 - Report created 20/10/2013 at 14:05:36

# Updated 19/10/2013 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Stephanie - STEPHANIE-PC

# Running from : C:\Users\Stephanie\Downloads\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\blekko toolbars

Folder Deleted : C:\Program Files (x86)\adawaretb

Folder Deleted : C:\Program Files (x86)\Conduit

Folder Deleted : C:\Program Files (x86)\Toolbar Cleaner

Folder Deleted : C:\Users\Stephanie\AppData\Local\Conduit

Folder Deleted : C:\Users\Stephanie\AppData\Local\Linkury

Folder Deleted : C:\Users\Stephanie\AppData\Local\thinstall

Folder Deleted : C:\Users\Stephanie\AppData\LocalLow\adawaretb

Folder Deleted : C:\Users\Stephanie\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Stephanie\AppData\Roaming\thinstall

Folder Deleted : C:\Users\Stephanie\AppData\Roaming\Mozilla\Firefox\Profiles\7vy34hv4.default\adawaretb

Folder Deleted : C:\Users\Dad\AppData\Roaming\Mozilla\Firefox\Profiles\cjy18qgg.default\adawaretb

File Deleted : C:\Users\STEPHA~1\AppData\Local\Temp\Uninstall.exe

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2786678

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6C97A91E-4524-4019-86AF-2AA2D567BF5C}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{6C97A91E-4524-4019-86AF-2AA2D567BF5C}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\IGearSettings

Key Deleted : HKLM\Software\adawaretb

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\Freeze.com

Key Deleted : HKLM\Software\Toolbar Cleaner

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{739126B3-1B80-4F9F-8D59-312A19633E1A}_is1

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\adawaretb

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Toolbar Cleaner

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [start Page]

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [search Page]

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [search Bar]

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Search [Default_Search_URL]

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Search [searchAssistant]

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\SearchUrl [Default]

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchUrl [Default]

-\\ Mozilla Firefox v21.0 (en-US)

[ File : C:\Users\Stephanie\AppData\Roaming\Mozilla\Firefox\Profiles\7vy34hv4.default\prefs.js ]

[ File : C:\Users\Dad\AppData\Roaming\Mozilla\Firefox\Profiles\cjy18qgg.default\prefs.js ]

-\\ Google Chrome v

[ File : C:\Users\Stephanie\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [7193 octets] - [20/10/2013 13:53:51]

AdwCleaner[s0].txt - [5783 octets] - [20/10/2013 14:05:36]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [5843 octets] ##########

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.10.20.03

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16721

Stephanie :: STEPHANIE-PC [administrator]

20/10/2013 2:16:40 PM

MBAM-log-2013-10-20 (14-34-02).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 270552

Time elapsed: 13 minute(s), 6 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 2

C:\Users\Stephanie\AppData\Local\Temp\CT2786678 (PUP.Optional.Conduit.A) -> No action taken.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\xpi (PUP.Optional.Conduit.A) -> No action taken.

Files Detected: 4

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\CT2786678.txt (PUP.Optional.Conduit.A) -> No action taken.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\CT2786678.xpi (PUP.Optional.Conduit.A) -> No action taken.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\manifest.json (PUP.Optional.Conduit.A) -> No action taken.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\xpi\install.rdf (PUP.Optional.Conduit.A) -> No action taken.

(end)

Did I skip something/do something wrong?

MrCharlie · October 20, 2013

In Malwarebytes, it says >> No action taken.

These all have to be deleted.

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

stephaniek1 · October 21, 2013

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.10.20.03

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16721

Stephanie :: STEPHANIE-PC [administrator]

20/10/2013 7:35:35 PM

mbam-log-2013-10-20 (19-35-35).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 270707

Time elapsed: 15 minute(s), 32 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 2

C:\Users\Stephanie\AppData\Local\Temp\CT2786678 (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\xpi (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

Files Detected: 4

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\CT2786678.txt (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\CT2786678.xpi (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\manifest.json (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

C:\Users\Stephanie\AppData\Local\Temp\CT2786678\xpi\install.rdf (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

(end)

MrCharlie · October 21, 2013

OK...How is it??? MrC

stephaniek1 · October 22, 2013

Everything's fine, thank you very much!

MrCharlie · October 22, 2013

Good....

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
If you get Unsupported operating system. Aborting now, just reboot and try again.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

stephaniek1 · October 23, 2013

Results of screen317's Security Check version 0.99.74

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 10

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Lavasoft Ad-Aware

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Ad-Aware

McAfee SiteAdvisor

Malwarebytes Anti-Malware version 1.75.0.1300

AVG PC Tuneup 2011

Java 7 Update 15

Java version out of Date!

Adobe Flash Player 11.9.900.117

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox 21.0 Firefox out of Date!

Google Chrome 30.0.1599.101

Google Chrome 30.0.1599.69

````````Process Check: objlist.exe by Laurent````````

Ad-Aware AAWService.exe is disabled!

Ad-Aware AAWTray.exe is disabled!

Ad-Aware Antivirus AdAwareService.exe

Ad-Aware Antivirus SBAMSvc.exe

Symantec Norton Online Backup NOBuAgent.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

MrCharlie · October 23, 2013

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 15 <-----please update, should be Update 45

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

------------------------------------------

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

---------------------------------------

Mozilla Firefox 21.0 Firefox out of Date! <----please check for an update if available.

---------------------------------------

A little clean up to do....

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (also HERE)

Good Luck and Thanks for using the forum, MrC

Maurice Naggar · October 25, 2013

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.

PUP.Optional.Conduit.A

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