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RPMcMurphy

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  1. Please do this next: Open Malwarebytes AntiMalware, run a threat scan and post the log. Download AdwCleaner and move it to your Desktop. Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users). Accept the EULA (I accept), then click on Scan. Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. Once the cleaning process is complete, AdwCleaner will ask to restart your computer, please do so. After the restart, a log will open when logging in. Please copy and paste the contents of that log into your next reply.
  2. Download and save the attached fixlist.txt file in the same location as FRST (usually your desktop) NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Now run FRST again. When the tool opens click Yes to disclaimer. Press the Fix button just once and wait. The tool will make a log (Fixlog.txt) please post it to your reply. fixlist.txt
  3. Hello and welcome. Please look this over and wait for further instructions while I review your logs: Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I have given you the ìAll clear.î Absence of symptoms does not mean your machine is clean! Please do not run any scans or install/uninstall any applications without being directed to do so. Please note that if I don't hear from you within five days this thread will be closed.
  4. OK, thanks. Please do this next: Download and save the attached fixlist.txt file in the same location as FRST (usually your desktop) NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Now run FRST again. When the tool opens click Yes to disclaimer. Press the Fix button just once and wait. The tool will make a log (Fixlog.txt) please post it to your reply. fixlist.txt
  5. I have two questions for you while I look those logs over: What issues, if any, are you still having with the computer? You have hundreds of firewall rules - the most I've ever seen in a log. Many of them are blocking legitimate programs. Did you configure these intentionally?
  6. There should also be a second log named FRST_(date and time you ran it).txt Please attach that one as well.
  7. Please do this next: Open Malwarebytes AntiMalware and run another Threat Scan Download AdwCleaner and move it to your Desktop. Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users). Accept the EULA (I accept), then click on Scan. Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. Once the cleaning process is complete, AdwCleaner will ask to restart your computer, please do so. After the restart, a log will open when logging in. Please copy and paste the contents of that log into your next reply. Please include the following in your next post: 1. Malwarebytes log 2. AdwCleaner log
  8. Please do this next: Download and save the attached fixlist.txt file in the same location as FRST (usually your desktop) NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Now run FRST again. When the tool opens click Yes to disclaimer. Press the Fix button just once and wait. The tool will make a log (Fixlog.txt) please post it to your reply. fixlist.txt
  9. Hello and welcome. Please follow these guidelines while we work on your PC: Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I have given you the ìAll clear.î Absence of symptoms does not mean your machine is clean! Please do not run any scans or install/uninstall any applications without being directed to do so. Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  10. In that case, you should be all set. I just have a little cleanup for you: Uninstall FRST Right click on the FRST icon and select Rename Change the name to Uninstall After renaming it, right click and select Run as Administrator Uninstall any other tools or logs from our work that you don't need. Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!
  11. Your copy of Chrome has probably been compromised. At this point it's probably best if you just uninstall/reinstall. It's important that you follow these instructions, in the order they are listed: If enabled, delete Your Google Chrome Browser Sync Data by following the steps in this post: https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ If you wish, you can backup your bookmarks before uninstalling. Follow these instructions: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks If you save passwords in Chrome, you may export them as well. Follow these instructions to do that: https://betanews.com/2018/03/09/export-chrome-passwords/ Clear your Chrome cache and cookies https://support.google.com/chromebook/answer/183083?hl=en Remove Chrome using the the instructions on this page. https://support.google.com/chrome/answer/95319?hl=en Re-install Chrome and, if applicable, restore your bookmarks and passwords.
  12. Are you still seeing those porn ads? If so, which browser(s) are involved?
  13. Are you seeing those popups in all browsers? Please do this next: Download and save the attached fixlist.txt file in the same location as FRST (usually your desktop) NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Now run FRST again. When the tool opens click Yes to disclaimer. Press the Fix button just once and wait. The tool will make a log (Fixlog.txt) please post it to your reply. Please include the following in your next post: fixlog.txt report Are you still seeing popups - if so is it occurring in all browsers? fixlist.txt
  14. Are you seeing those popups in all browsers? Please do this next: Download AdwCleaner and move it to your Desktop. Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users). Accept the EULA (I accept), then click on Scan. Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. Once the cleaning process is complete, AdwCleaner will ask to restart your computer, please do so. After the restart, a log will open when logging in. Please copy and paste the contents of that log into your next reply.
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