Suspected wife’s computer had a virus, so attempted to run Malwarebytes and it froze during the quick scan. This is what I have attempted: Ran tdss killer and it detected and fixed a rootkit Ran adaware, windows defender, which detected and quarantined a number of Trojans before eventually crashing. Continuing Problem: No virus scanner will complete a scan on this computer. They all crash when scanning files in the directory containing content.ie5. After malwarebytes failed, I tried to scan using windows defender full scan, adaware full scan, avast, and AVG. They all crash at this same folder I have located a content.ie5 folder in two locations. First location: C:\users\family\app data\local\temp\temporary internet files\content.ie5. I was able to manually delete all files from this location except index.dat file. Second location: C:\users\family\app data\local\microsoft\windows\temporary internet files\content.ie5. This location is not accessible that I can tell.ran internet explorer and deleted all temporary files from the tool bar. successfully ran chkdsk and western digital disk diagnostics tools without any issues other than chkdsk took almost 36 hours to run. 1.5 tb disk. Disk is not fragmented I am currently running CCCleaner, which is deleting files from the windows\temporary internet files\content.ie5 location for hours and hours. Seems like thousands of .js files – deleted at the rate of about 1 per second. I still cannot run malwarebytes quick scan or full scan without it crashing, and I am concerned that my computer is still infected with a virus. Any thoughts ? I need help Thks
