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My PC is infected with virus. I get security center alerts, at times an installer starts automatically to download antimalware program. Unable to run Malwarebytes. Please help me remove this virus! ______________________________________________________ DDS Log - ============= FINISH: 22:20:31.67 ===============
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Thanks for all your help! Everything seems to be working fine now.
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Here's the output.txt log : - SERVICE_NAME: Firehk TYPE : 1 KERNEL_DRIVER STATE : 1 STOPPED (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: mfeapfk TYPE : 1 KERNEL_DRIVER STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 SERVICE_NAME: mfebopk TYPE : 1 KERNEL_DRIVER STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 Even before running the fix.bat, my mcafee started on access scan started running. But, I any way ran the fix.bat per your instructions. Please let mek now the next steps.
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The below folders were created by ComboFix and Avenger when I ran them earlier. I had renamed them (for no specific reason). So, I think they are not are specious: - 2009-09-08 06:04 . 2009-09-08 06:18 -------- d-----w- C:\xobooQ 2009-09-08 04:39 . 2009-09-08 06:15 -------- d-----w- C:\ger All my programs (including McAfee) are running well now. Thanks for all your help! Please let me know if there is anything mroe needed. Thanks again!
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Since the time I got this virus attach, my McAfee On-Access Scanner is disabled. I tried to update McAfee multiple times but it does not get enabled. Can you help me to enable this scanner. Thanks!
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I ran ComboFix with CFScript and MBAM as instructed by you. Did not face any (visible) issues while running ComboFox. MBAM gave me an error when I tried to update it, but I found that it still allowed me to perform a quick scan. So I went ahead and ran it. It found one item, which I removed. I was going to post this log and ask for your guidance to resolve that error and try again, but I tried to update MBAM again and this time it worked! . So I ran MBAM quick scan again and this time it found 3 items, which I removed. So, for MBAM I am posting two logs. Sorry, but I want to pass on all the information to you. Thanks! Please advice next steps. ----------------############################------------------- ComboFix Log Thanks again!!</local>
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Successfully executed both the steps. Please find below Win32KDiag and CCS Logs : - Win32KDiag Log: - Log file is located at: Removing all found mount points. Attempting to reset file permissions. WARNING: Could not get backup privileges! Searching 'C:\WINDOWS'... Please advice next steps! Thanks!
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Thanks for helping me! I was able to successfully execute all the steps. Below are the logs for GMER and HijackThis. I had to attach ComboFix Log because of the limitation of text in reply. As for your question about Wind32kDiag.exe - I had run it from windows explorer by double clicking on it. Did not use any of the switches. Please let me know if I should run it again with -f and -r switches. Please look into the below logs and advise next steps. ----------------------------##################----------------------------- GMER Log -----------------EOF----------------- ----------------------------##################-----------------------------
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Can anyone please help me to resolve my issue?
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I tried the steps mentioned in this post -> Procedures to help resolve issues preventing MBAM from running, but still unable to run MBAM, GMER, RootRepeal and RSIT - nothing working at all. Please help me!!!
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Sorry, Win32KDiag log posted earlier was not full. Here's the full lox Log file is located at: WARNING: Could not get backup privileges! Searching 'C:\WINDOWS'... Finished!
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Hello, My laptop has been recently infected. I tried to run AVG it found some viruses, trojans, rootkit and said it removed it. But after that also I continue to face issues like my internet explorer wont work, MBAM.EXE wont run after installation. I have tried to run Win32KDiag.exe and below is it's log. Please help me to disinfect my laptop. Log file is located at: WARNING: Could not get backup privileges! Searching 'C:\WINDOWS'...