Major freezing bug in 2.x version on Windows 7 64-bit SP1

[daledoc1]

Sorry, Naki, it appears that your replies may have been inadvertently overlooked.

 

I will send a PM and ask that they review them.

 

Thanks for your patience,

 

daledoc1

[AdvancedSetup]

I have reviewed the logs and this computer is using pirated software. 

 

Please read the following policy and remove pirated software if you wish to continue to receive support.
Piracy Policy
 

Thank you.

[Naki]

OK, I tried my best to remove any.

New logs attached.

If there is still any bad software, please tell me which other one(s) you want removed.

attach.txt

dds.txt

[Naki]

2nd tool log results, attached.

CheckResults.txt

[Naki]

3rd tool log files, attached.

Addition.txt

FRST.txt

[AdvancedSetup]

Okay, seems okay now.  Please post your last set of logs in a new topic in the forum below and wait for someone to assist you.  It can potentially take up to 48 hours.  If no reply by then send a PM to a Moderator or Administrator and they will review.

 

https://forums.malwarebytes.org/index.php?showforum=7

 

Thanks

[Naki]

You are telling me to post in the Malware Removal forum - do you mean to say my PC has malware/virus(es)/trojan?

OK, will post there now.

[daledoc1]

Hi, Naki:

 

Until AdvancedSetup returns....

 

The reason he asked you post those last logs in a new thread over in the Malware Removal section is not NECESSARILY that you are infected.

It's just that the staff/experts/helpers are not permitted to use the many diagnostic and cleanup tools here in this particular area of the forum.

That sort of work is conducted in a specialized area of the forum here.

 

So, he was suggesting that you please start a new post over there, including the last set of FRST logs.

One of the experts will assist you as soon as possible.

 

That's all.

 

Thanks,

 

daledoc1

[Naki]

Thanks for the explanation! I just posted the logs in a new thread the section you specified.

You are welcome.