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monoclover

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  1. Did a system restore as recommended by njustice initially but that didn't fix the problem with CA. Finally realised that it was a bug that was a common problem with that software. (After googling it) Boy, I will never go There again. Wouldn't recommend CA in general, too resource intensive. Slowed everything the hell down. The computer reported a file attached to CA Internet Suite called PPCtl.dll that needed "repairing or that it was being used/shared by other programs or I'm lacking in administrator privileges". I replaced the file with good copies where required and no change. And I couldn't find any other programs that used the same file. So I finally decided to go into the registry to have a look. Turns out that the crucial registry keys (2 long lists - one for spyware detection, the other firewall) only had a read-only for the administrator/user name account I was in. But the "system" had full control. The way it was set up, the "system" and the "administrator" are 2 seperate entities. God knows what that's about because I certainly don't. But I had to change all the "read-only's" to full control. And that fixed the 2 problems I was having with accessing the CA software. Before I fixed it, I couldn't use the anti-spyware & firewall aspect of the CA program (where the dll file was employed) nor could I uninstall those same components. After I fixed the problem & uninstalled the entire package - I was home free. So that's what happened. Thanks for your help njustice and your query JeanInMontana. And thanks for your Welcome *smiles*
  2. I recently ran RegSeeker 1.52 in an attempt to clean out my registry on my Windows XP. It came under high recommendations from a lot of people under many forums. And I thought (being a novice) that it will help to make my computer run faster. Assuming that I can backup everything through RegSeeker, I stupidly selected to delete every entry that it deemed invalid/obsolete etc in its search through the registry. Then I discovered that my anti-spyware stopped working and that I can't even remove the anti-spyware program from the system. Plus the fact that I have now lost "administrator privileges" in the system. At the time, I believe that I was feeling feverish and hence careless. I did not back up the registry by myself before hand nor did I make sure that I had a system restore point to go back to... The program failed to backup what I had deleted and I don't even know where to begin nor how to restore my registry to what it was before. I am at my wits end and greatly lacking in knowledge & expertise. If anyone could help me, it would be very much appreciated. Cheers in advance
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