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I have a pc infected that I can't seem to resolve.  Pretty sure it's from a 'download manager' type deal on some utilities 'website'.  

 

The symptoms are independent MyPCBackup pop-ups and multiple pop-ups within browser windows.  I've done the fixes listed below 2 times now and then find the next morning that my PC's hard drive is chugging away and the pop-ups are back.

 

Here's what I've done so far:

 

1.  Uninstalled MyPCBackup via the Control Panel.  (No Ask items were present there)

 

2.  Followed Maniac's suggestions in this thread:  https://forums.malwarebytes.org/index.php?showtopic=140477&hl=    (JRT, Adwcleaner, Malwarebytes)

 

3.  Additional searching suggested following up with HitmanPro so I ran that.

 

I really appreciate any help on cleaning my PC!

 

 

Here are the logs after this morning's scans:

 


 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Ultimate x64
Ran by HTPC on Fri 04/11/2014 at  5:17:22.45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Successfully deleted the following from C:\Users\HTPC\AppData\Roaming\mozilla\firefox\profiles\2xano0fz.default\prefs.js
 
user_pref("extensions.qGJ70RwlWXKT.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp000
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 04/11/2014 at  5:24:52.29
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 


 

# AdwCleaner v3.023 - Report created 11/04/2014 at 05:27:19

# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : HTPC - HTPC-PC
# Running from : C:\My Dropbox\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Mozilla Firefox v28.0 (en-US)
 
[ File : C:\Users\HTPC\AppData\Roaming\Mozilla\Firefox\Profiles\2xano0fz.default\prefs.js ]
 
Line Deleted : user_pref("extensions.qGJ70RwlWXKT.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp00000800\")>-1||url.indexOf([...]
 
-\\ Google Chrome v33.0.1750.154
 
[ File : C:\Users\HTPC\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2336 octets] - [10/04/2014 07:51:04]
AdwCleaner[R1].txt - [1221 octets] - [11/04/2014 05:26:13]
AdwCleaner[s0].txt - [2427 octets] - [10/04/2014 07:54:25]
AdwCleaner[s1].txt - [1144 octets] - [11/04/2014 05:27:19]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1204 octets] ##########
 


 

# AdwCleaner v3.023 - Report created 11/04/2014 at 05:32:13

# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : HTPC - HTPC-PC
# Running from : C:\My Dropbox\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17041
 
 
-\\ Mozilla Firefox v28.0 (en-US)
 
[ File : C:\Users\HTPC\AppData\Roaming\Mozilla\Firefox\Profiles\2xano0fz.default\prefs.js ]
 
 
-\\ Google Chrome v33.0.1750.154
 
[ File : C:\Users\HTPC\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2336 octets] - [10/04/2014 07:51:04]
AdwCleaner[R1].txt - [1221 octets] - [11/04/2014 05:26:13]
AdwCleaner[R2].txt - [861 octets] - [11/04/2014 05:32:13]
AdwCleaner[s0].txt - [2427 octets] - [10/04/2014 07:54:25]
AdwCleaner[s1].txt - [1284 octets] - [11/04/2014 05:27:19]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R2].txt - [1040 octets] ##########

 



 

Malwarebytes Anti-Malware

www.malwarebytes.org
 
Scan Date: 4/11/2014
Scan Time: 6:14:22 AM
Logfile: 
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.11.06
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: HTPC
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 270749
Time Elapsed: 11 min, 50 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

 

 

 

 

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Hello Homerr! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.
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  • 4 weeks later...
  • Root Admin

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Other members who need assistance please start your own topic in a new thread. Thanks!

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