mygoose

I installed Brave browser and that was OK but I couldn't understand what to do with Malwarebytes Browser Guard for Chrome so I had to uninstall it. Talking to others I was told that Malwarebytes Premium will conflict with Defender and turn Defender off. Will it? My Defender has always been showing n the Notification Area in the bottom right of my PC. Now it's gone. Should it be there and how do I get it back? mygoose

It wasn't just an ad it was the whole of the AOL home page mygoose

Thanks. This is the home page of my AOL. Why doesn't someone remove it? I wasn't going to have it, just curious about what is was and as soon as I opened it my MBAM Premium zapped it. Yes, I have Windows Defender included in my Windows 10. You'll be pleased to know that I am aware of it and I do keep it updated. Thanks for help. mygoose

Thanks. I am sure that exile360 (and you) know more than I do (most than all of us really) but what puzzles me is that this being a scam I don't understand why Microsoft is giving out thousands of these from their premises (millions even) and thousands qeueing to grab them. I attach another copy of the PDF. mygoose PUP promotion.pdf

Is it? With all those crowds queueing outside Microsoft offices for it. mygoose

Hello exile360 Here is a PDF of the "PUP" and it looks OK to me !! mygoose PUP promotion.pdf

Hello I'd done a screenshot when I couldn't find Notepad so you may as well have both. I did google Notepad but did not find yours PUP link.txt

The delay is I can't find Notepad in Windows 10 !!

Hello exile360 It's a long time since we spoke. It's Windows 10 and the "promotion" was repeatedly on the home page of my Internet provider AOL. (but has gone now) I have the link but it is clickable and I can't do anything about that. It was quarantined as a PUP. I wasn't going to have it, just curious what it was. It said there had been thousands of downloads and I would guess that AOL has removed it. Thanks as always mygoose

Having had lots of messages promoting new Microsoft Free Protection for Windows I downloaded it. It is AV and my Malwarebytes Premium rejected it as unsafe. Can anyone explain please? mygoose

The desktop on my Windows 8.1 has frozen. I can't open anything and have to turn it off with the Start button. Can anyone help please? THanks my goose

Thanks for your concerns. I had done that twice and still getting the error. They've told me that they are getting closer to what is wrong and Devlin is going to help me. Hopefully Firefox will help me with my USB stick lost data mygoose.

Thanks but I already did that and got the same error message. I am waiting for help from Devlin and Firefox now. mygoose

I have had a message from exile360 saying that Devin should be able to get Malwarebytes working again hopefully. I haven't heard again from Devlin yet. exile360 message also asked about Firefox's recovery software. In my post #49 above I said I preferred Firefox's suggestion and asked Firefox to help me. mygoose.

Please would you ignore Porthos posts #53 I am content with the current situation in post # 52 and copied above here mygoose