With this new one, called Smart Fortress 2012, I've found several "solutions", including the methods suggested in the forums here. However, none of these will work for me right now because some of the steps required are not able to be performed. First of all, I can try tapping the F8 key repeatedly when first starting, but no safe mode option. also, when I try to run the MBM software (by cahnging the .exe to .com), it only flashes up on the screen very briefly and will not allow me to go thru the installation process... so as of right now none of the solutions work for me... anyone have a way around this mess?