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hwally

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  1. I have an HP 18, windows 8.1, Malwarebytes premium, Avast premium. All programs are up to date. For about a month my computer has been doing unusual things. At one point Malwarebytes was turned off and after consulting with members of this forum I removed and reinstalled it. I've also turned on my computer and, before the desktop appeared, encountered a live, full screen view of myself sitting in front of the computer. Last night my keyboard wouldn't enter text when I typed. I signed out and when I tried to sign in again (this is a non-administrative account) I couldn't. It said I was locked out. I signed in to Admin and ran a full scan on Malwarebytes. It showed no threats. I also ran a full scan with Avast and got no threats. I signed out of Admin and shut the computer down. This morning when I booted up the computer it showed my user account as being signed in. I didn't enter the user account I signed into admin and ran Malwarebytes and Avast again. No threats. Any ideas? Is there any other type of security software I should be running? One more thing I reset the computer to an earlier time after I reinstalled Malwarebytes.
  2. Thank you for your swift reply. It worked perfectly and now I'm covered by Malwarebytes once again.
  3. I have a paid subscription to MB and it worked fine. Now it won't turn on. How do I reinstall the paid version?
  4. I have a subscription to malwarebytes. It worked fine for quite a while. Today I tried opening it and it wouldn't open. I get the windows box that gives me the option of checking online for a solution but nothing happens. I ran all 13 versions of Camilion and kept getting the message unrecognized packer format 4e34. Any ideas?
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