fireman5214 Posted June 5, 2012 Author ID:557836 Share Posted June 5, 2012 Hello MrC, I used your link above and also went into yahoo help chat on help.yahoo.com for messenger and this is what they told me to do and I did the following:[12:22:28 PM] Tom: To re-install Adobe Flash Player, go to the following link:[12:22:33 PM] Tom: http://get.adobe.com/flashplayer/[12:25:15 PM] Tom: As you're getting this error message, in this case, you need to close this chat window.[12:25:37 PM] Tom: Once you have installed it, then please verify that Adobe Flash Player is working correctly: Go to the Adobe Check the status of Flash Player version page.[12:25:49 PM] Tom: http://www.adobe.com/go/tn_15507[12:27:16 PM] Tom: If this issue still persists, it's possible that the version of Yahoo! Messenger installed on your computer is corrupt.[12:27:52 PM] Tom: Please wait, I need to provide some other steps as well.[12:28:37 PM] Tom: To know how to uninstall and reinstall Yahoo! Messenger, please visit the link below:[12:28:50 PM] Tom: http://help.yahoo.com/kb/index?page=content&id=SLN1486&locale=en_US&y=PROD_MSNG_MSNG115[12:29:05 PM] Tom: Next, clear the Yahoo! Messenger cache at this link:[12:29:11 PM] Tom: http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_MSNG&id=SLN461&actp=email--------I DID NOT DO THIS------[12:29:34 PM] Tom: To Reset the Web Browser Configuration, please visit the link below:[12:29:39 PM] Tom: http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_MSNG&id=SLN25&actp=email[12:29:48 PM] Tom: These steps should be helpful in resolving your issue.and my emoticons are still stuck lol Link to post Share on other sites More sharing options...
MrCharlie Posted June 6, 2012 ID:557953 Share Posted June 6, 2012 I really don't know what to tell you on this issue, MrC Link to post Share on other sites More sharing options...
fireman5214 Posted June 6, 2012 Author ID:557980 Share Posted June 6, 2012 I really don't know what to tell you on this issue, MrCthat is fine and also I forgot to check found out my radar does not work on this site yet either: http://www.wunderground.com/radar/radblast.asp?zoommode=pan&prevzoom=zoom&num=6&frame=0&delay=15&scale=1.000&noclutter=0&ID=RAX&type=N0R&showstorms=0&lat=0&lon=0&label=you&map.x=400&map.y=240&scale=1.000¢erx=400¢ery=240&showlabels=1&rainsnow=0&lightning=0&lerror=20&num_stns_min=2&num_stns_max=9999&avg_off=9999&smooth=0and Link to post Share on other sites More sharing options...
MrCharlie Posted June 6, 2012 ID:557996 Share Posted June 6, 2012 You'll have to deal with those issues.A little cleanup to do.Please Uninstall ComboFix:Press the Windows logo key + R to bring up the "run box"Copy and paste next command in the field:ComboFix /uninstallMake sure there's a space between Combofix and /Then hit enter.This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point---------------------------------Please download OTL from one of the links below:http://oldtimer.geekstogo.com/OTL.exehttp://oldtimer.geekstogo.com/OTL.comSave it to your desktop.Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)Any other programs or logs you can manually delete.-----------------------------------Any questions...please post back.If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.Take a look at My Preventive Maintenance to avoid being infected again.Good Luck and Thanks for using the forum, MrC Link to post Share on other sites More sharing options...
fireman5214 Posted June 6, 2012 Author ID:558049 Share Posted June 6, 2012 Ok i will do that and also on a side note i get these every once in a while (usually overnight when nothing is running and wake up to the laptop shutoff)BCP3: FFFFF80000B9C518BCP4: FFFFFA8008F09010OS Version: 6_1_7601Service Pack: 1_0Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\060612-23259-01.dmpC:\Users\Jason\AppData\Local\Temp\WER-148497-0.sysdata.xml Read our privacy statement online:http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline:C:\Windows\system32\en-US\erofflps.txtProblem signature:Problem Event Name: BlueScreenOS Version: 6.1.7601.2.1.0.768.3Locale ID: 1033Additional information about the problem:BCCode: 9fBCP1: 0000000000000003BCP2: FFFFFA80048E5060 Link to post Share on other sites More sharing options...
fireman5214 Posted June 6, 2012 Author ID:558062 Share Posted June 6, 2012 and also as i went to check my email in HOTMAIL I got this, I dont know if this has anything to do with it...Your account has been blockedWhy are you seeing this?Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service). We're here to help you get your account back.What do you need to do?We'll ask you to provide us with a mobile phone number where we can send you a verification code and we'll add this phone number to your Windows Live profile for future use. After you enter the code, you can change your password and sign in.We've cleaned your account settings.Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.and a friend told me.....yes, i got an email from u and its not the type of email u would send me. something about "your time to shine" and a message about taking loans, and paying it back and some link that of course i will not open Link to post Share on other sites More sharing options...
MrCharlie Posted June 6, 2012 ID:558067 Share Posted June 6, 2012 I would verify it with HOTMAIL if possible. MrC Link to post Share on other sites More sharing options...
MrCharlie Posted June 7, 2012 ID:558266 Share Posted June 7, 2012 How are we doing, can I close the post or do you still need help? MrC Link to post Share on other sites More sharing options...
fireman5214 Posted June 7, 2012 Author ID:558482 Share Posted June 7, 2012 How are we doing, can I close the post or do you still need help? MrCsorry i got busy last night and today I am working on cleaning up right now after i type this. Link to post Share on other sites More sharing options...
MrCharlie Posted June 8, 2012 ID:558485 Share Posted June 8, 2012 OK, just checking. MrC Link to post Share on other sites More sharing options...
MrCharlie Posted June 11, 2012 ID:559416 Share Posted June 11, 2012 How are we doing??Do you still need help or can I close this post??MrC Link to post Share on other sites More sharing options...
LDTate Posted June 12, 2012 ID:559820 Share Posted June 12, 2012 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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