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AdvancedSetup

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  1. You can do the following method which should clean it right away but a bit more work If you like we can try a new way by clearing all the history from Windows Defender manually. Please do the following Click on Start and type CMD.EXE and when it shows, right-click over it and select to "Run as administrator" Then type the following and press the Enter key MD C:\ClearWD Then open the File Explorer to that new folder and right click and select New -- >> Text Document Then open it with Notepad. Then copy and paste the following into the blank document @echo off pushd "C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service\DetectionHistory" echo Current folder is: %CD% rd /q /s "C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service\DetectionHistory" popd pushd "C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service" echo Current folder is: %CD% del /s /f /q "C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service\*.log" popd pushd "C:\ProgramData\Microsoft\Windows Defender\Scans" echo Current folder is: %CD% del /s /f /q "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache*" del /s /f /q "C:\ProgramData\Microsoft\Windows Defender\Scans\mpenginedb.db" del /s /f /q "C:\ProgramData\Microsoft\Windows Defender\Scans\mpenginedb.db-wal" popd pushd "C:\ProgramData\Microsoft\Windows Defender\Support" echo Current folder is: %CD% del /s /f /q "C:\ProgramData\Microsoft\Windows Defender\Support\*.log" del /s /f /q "C:\ProgramData\Microsoft\Windows Defender\Support\MpWppTracing*" popd pushd "C:\ProgramData\Microsoft\Windows Defender\Scans\History\Store" echo Current folder is: %CD% del /s /f /q "C:\ProgramData\Microsoft\Windows Defender\Scans\History\Store\*" popd wevtutil cl "Microsoft-Windows-Windows Defender/Operational" pause Then save the document. Then rename the extension from .TXT to .BAT The file should now be called C:\ClearWD\ClearWDHistory.bat Once that is set up restart the computer into the Recovery Environment You can enter the Recovery Mode by copying and pasting the following into the command prompt Make sure you save all open documents first and close all programs as the computer will restart. shutdown /r /o From the Recovery Mode select the COMMAND PROMPT Normally it will open as X: In most cases you simply need to type C: and press the Enter key to get to the C: drive. Then you'd type CD ClearWD and press the Enter key Then type ClearWDHistory.bat and press the Enter key That should run and clear out your Windows Defender History Then restart into Normal Mode and wait about 5 minutes and then recheck Windows Defender Let me know if you have any questions
  2. DO NOT Download any software. Simply read and follow the directions on one of these pages to Clear Windows Defender Protection History How to Clear Protection History in Windows 10/11 https://www.minitool.com/news/how-to-clear-protection-history.html 4 Ways to Clear the Microsoft Defender Protection History on Windows 10 & 11 https://www.makeuseof.com/windows-microsoft-defender-clear-history/
  3. Excellent, glad to hear all is well again. I'll go ahead and close your topic now and wish you well. Please follow the directions below to remove the logs and tools we've used. If any are still left after that you can manually uninstall or delete them. Take care and stay safe out there. Try to follow as much of the advise below as you can as well. Let's go ahead and do some clean-up work and remove the tools and logs we've run. Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. You can close it. We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal
  4. Please update these applications Discord v.1.0.9031 Warning! Download Update WinRAR 6.24 (64-bit) v.6.24.0 Warning! Download Update Then check for Windows Updates and install any found
  5. What is alerting you? An image, a log, or something else?
  6. You want it to be running in most cases. Please make the following change in Malwarebytes if you're using the Premium or Trial version Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the General tab. Then turn off "Always register Malwarebytes in the Windows Security Center" Restart the computer It is highly unlikely that you need to setup exclusions for Windows Defender, however if you experience any issues, please see the following article and setup exclusions between Malwarebytes and Windows Defender Malwarebytes for Windows antivirus exclusions list https://support.malwarebytes.com/hc/en-us/articles/360038522974-Malwarebytes-for-Windows-antivirus-exclusions-list If everything is okay on your end, please let me know and I'll give you a clean up message to remove tools we've used, etc.
  7. Thank you. No infection found by the Microsoft scan. Are you still getting this alert? Please restart the computer one more time. Then get me a new, fresh set of logs. Scan with SecurityCheck by glax24 https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/ Scan with FSS Farbar Service Scanner https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/ Scan with Farbar Recovery Scan Tool https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/ Thanks
  8. We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Imagine a world without malware. We do https://www.malwarebytes.com/why-upgrading-matters-ceo Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you
  9. The FIX log ran well. It also found and corrected some other issues. Windows Resource Protection found corrupt files and successfully repaired them. Are you still seeing any signs of infection? Please RESTART the computer again and get me a new fresh set of logs. The fix indicates that the services should have been fixed. Scan with SecurityCheck by glax24 https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/ Scan with FSS Farbar Service Scanner https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/ Scan with Farbar Recovery Scan Tool https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/
  10. Interesting how that stands out
  11. The FSS indicates it was either not run or it did not fix the issues with the broken services
  12. Thank you. Do you have the FIXLOG.TXT from the Farbar fix?
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