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qw3419

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  1. Hi, I'm new to the program and just install v1.31 last nite. Upon completed installing the program, I selected the complete scan option and it took a very long time to finish (over 7hrs). But, anyway, I let it run before I got into sleep and when I got up this morning, I receive the captioned error code "ERROR code 731(0 , 6)". This is the 1st problem. The scan did point out I have 15 registry problems and they are as follows: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f5f8f304-614c-4189-aeb4-f56ea04cae9a}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f5f8f304-614c-4189-aeb4-f56ea04cae9a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{f5f8f304-614c-4189-aeb4-f56ea04cae9a}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{f5f8f304-614c-4189-aeb4-f56ea04cae9a}\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{f5f8f304-614c-4189-aeb4-f56ea04cae9a}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.113.204;85.255.112.232 -> No action taken. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\ Seemingly, my computer was infected with both "Trojan.DNSChanger" and "Hijack.StartMenu". So, as instructed by the program, I clicked "Show Results". Afterwards, I supposed to see a button "Remove Selected" but in fact it is not there, except for an option to save the log. That's my 2nd problem. So, someone please advise on my 2 problems. My thanks!
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