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v2.0.1.1004 - Malwarebytes was unable to load the Anti-Rootkit DDA Driver


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I am a Premium User (from version 1), installed the latest version last night and get this error screen:

http://i61.tinypic.com/nwn86x.png

 

Malwarebytes Anti-Malware
---------------------------
Malwarebytes was unable to load the Anti-Rootkit DDA Driver, this error may be caused by rootkit activity. Do you want to reboot the system and attempt to install the Driver?
---------------------------
(If you don't choose to reboot, Anti-Rootkit scanning will be disabled for this session).

 

Rebooted and it did not say it again, but I have no way (or do not know the way) to check if it is actually operational.

The message came up only once (on new install/upgrade).

I re-created the message by uninstalling Malwarebytes, and re-installing it. The message comes up again, but I will guess on reboot, it will not mention again, and I still do not know how to check if it is installed.

 

Any ideas?

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  • Root Admin

If you're having issues running the program then please follow the directions below and someone will assist you further.

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thank you

 

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Alwasy the issue with Forums, the direct question is not answered.

How do I tell if the driver is installed an working? This ONLY happens after an upgrade to the new product, or removal of the product and installtion of the new prodcut.

 

So how do I tell if this is actually operational after a reboot?

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Scan completeted successfully! No malicious items were detected!

 

It did not tell me that the Rootkit driver was not loaded, but still, there is zero verification that it is running?
It would just tell you if it were not? There is no way to verify?
Amazing that the new tool is this way, the previous tool would tell you what was enabled and what was not.

 

I just want to make sure.

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  • 2 weeks later...

Followed the Clean Removal Process
Installed Beta 1007
No message now of the Anti-Rootkit driver.
Thanks for the help but....
Now what would be nice is some type of MBam staus that would tell me that it is actually running.....
How do I actually know?
Why did 1004 not work correctly?
How can I verify that I am adiquetly protected and there is no root-kit?

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  • Root Admin

Open MBAM, go to Settings, Detection and Protection, Enable all 3 items under Detect Options, The set your PUP and PUM to "Treat detections as malware"

Then go back to the main Dashboard and click on the Update Now.. link under Database version:

 

Then click on SCAN and click on Custom Scan, then click the Scan Now >>  button. 

On the left side make sure that all 4 items are selected including "Scan for Rootkits" and then click on your Drive that you want to scan and then click on Start Scan.

 

When done go to History, Applications Logs.  Find the scan log you just ran and open it.  Click on the "copy to clipboard" button and post back the results.

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  • Root Admin

Here is a Custom Scan on my system with everything enabled and doing a full scan.
 
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/23/2014
Scan Time: 8:20:41 PM
Logfile:
Administrator: Yes

Version: 2.00.2.1007
Malware Database: v2014.04.24.02
Rootkit Database: v2014.03.27.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: AS

Scan Type: Custom Scan
Result: Completed
Objects Scanned: 453040
Time Elapsed: 26 min, 28 sec


Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

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  • 1 month later...

So today it just started crashing after reboots....clean removed, now installing 2.0.2.1012 wont even install.
Internal Error: Expression error 'Runtime Error (at 79:177):
External exception E06D7363

Why is MBAM 2 such a piece of garbage? I never had one issue with v1.x and ran it for years....
I own 3 licenses......
Not to mention, ther is no more silent update, it has to bring the program to the foreground.
No one cares what it is doing with bars and nonsense, as long as it works.
Now it does not even work...all that wasted time on a pretty interface and not enought time on a robust application.

 

So what's my next solution?

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