My problem had been that Norton had stopped me from using the internet before. Nothing had been able to load, though Skype still worked. So I had gotten around it and it fixed. I got my laptop with mcafee but I deleted it immediately. though they gave me webroot. I had already bought norton 360 before I got this, so I still have webroot. I don't think its the absolute latest version. It gets a similar problem I had with my malwarebytes. It says that a scan hasn't been ran on the system and when I click fix it or do a scan it doesn't run. Rebooting always fixes that, so i'm not worried about that part. I don't know how to figure out what version or norton I have so this is the picture I got (if i'm not supposed to post links I apologize!) http://g-ecx.images-amazon.com/images/G/01/aplus/detail-page/B00EZPXWPG_Norton360_img1_lg.jpg I'll go ahead and put malwarebytes and all of its components in the exclusions for scans. The laptop is still pretty new, its windows 8.1 so I do not believe anything bad is happening. sure, when I first got it, the CMD kept running itself and I disconnected myself from the internet in a panic. But that stopped. I believe maybe the malwarebytes had a problem somehow, so doing that mbam-clean program from the first response by 1PW fixed it. Thank you for telling me what to do and linking me to that to help me add it to the list!