w3junky
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Appears the entire registry is messed up as I don't see any files from a command prompt. Anyways, I ended up reformatting the PC and reloading the OS. No worries though, I had necessary file backups already done a few days ago. But thanks again for your time on this, and you can close out the case. -R
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Bad news. After doing the final steps in your latest post, after a reboot, the system is unable to load and goes into system recovery and when I attempt to have the system do an auto fix, it fails and tells me "Corrupt Registry". Unable to boot into safe mode as this comes up right away again. I am also unable to do any sort of system restore as I do not have that turned on. Ideas?
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I was able to just copy the files for Windows Defender from my work PC to my home PC and it seems to be working. So I believe we are done and I totally appreciate your help on this problem. I'll be donating some cash (not nearly as much as you deserve but just a small amount to say thanks).
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Thanks. I actually have Adobe X already. Well aware of previous Adobe issues (network engineer for my day job). I do have Adobe Photoshop 7, so maybe that is what you saw. I did follow the steps though to secure Adobe X, so thanks. I will try installing MSE tonight and see how it goes. I really appreciate your time on all of this.
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The Step 1 seemed to work after a force reboot. I'll attach all logs. JRT.txt OTLLog.txt AdwCleanerS1.txt
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So after doing Step 1, my PC is sitting at Logging Off for the past 5 mins. Is it ok to do a hard reboot? Things have been running fine since before the latest post, just the Windows Defender issue, so I wasn't sure if anymore malware removals really needed to be done.
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ESET finished up. Logs attached. ESET.txt esetlog.txt
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So the ESET scan might take all night! But I will attach some of the other logs that I have completed. By the way, the ESET scanner is telling me 6 infected files so far after around 47% done (1 1/2 hrs). I'll attach the files now along with a screen shot of the virus ESET found. I'll update that log once it's done. AdwCleanerR1.txt Extras.Txt OTL.Txt
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Thanks. I will try these tonight after work. It appears everything is removed though and WIndows Defender is just corrupt and needs to be reinstalled, so I was thinking that is all we need to do now. But of course getting Windows Defender reinstalled is another story.
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I cannot, probbaly because nothing exists in this directory. Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 14-07-2013 Ran by Ryan at 2013-07-16 06:23:30 Run:11 Running from H:\ Boot Mode: Normal ============================================== "DeleteJunctionsIndirectory:" => Not Found "C:\Program Files\Windows Defender" => File/Directory not found. ==== End of Fixlog ====
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Doesn't appear the file attached so here is another attempt... log.txt
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File attached. I am heading offline and won't have access to this PC until Tuesday night.
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Didn't work. So I created the fixlist.txt and placed it on the usb drive. Parameters look like: Move: C:\FRST\Quarantine\Windows Defender C:\Program Files\Windows Defender Booted to Recovery Mode and ran the .exe and clicked Fix. Received the following: Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 14-07-2013 Ran by SYSTEM at 2013-07-15 21:21:42 Run:10 Running from L:\ Boot Mode: Recovery ============================================== Could not find Move: Could not find Move: "C:\FRST\Quarantine\Windows Defender C:\Program Files\Windows Defender" => File/Directory not found. ==== End of Fixlog ====
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Does the Windows Defender folder need to be created ahead of time before I do this? And will I need to put anything in brackets since there is spaces in Program Files?
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Well, it won't let me move the files from the location due to permission problem. I even changed the permissions on the files and added SYSTEM with full control but still a no go. Do I need to do this in safe mode?