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k.perro

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  1. Hi, I have been reading some of the posts here and it says I should not follow the guidance for someone else even if I have a similar problem. So my problem is as follows: I have Windows XP Professional. I had McAfee Antivirus Enterprise version on my computer with the free version of Antimalware Bytes program that was not updated for this problem. (I have since removed the Enterprise version since I thought it was no longer working and bought the McAfee Total Program 2010 program and am currently running this as my antivirus software.) About two weeks ago I noticed that un unwanted IE page would open automatically when I signed in to my Google homepage. Other than thinking this was a annoyance I did not think much of it. Then I got the Control Center virus-at the time I did not know what it was and over the next two weeks determined that it was a hijack virus and thought I had removed it by downloading the rkill program which in turn allowed me to update MBAM (free version latest update was April 29, 2010) which removed what I thought was the files. For about two-three days it seemed everything was back to normal except I still had the unwanted "pop-ups" when signing into my Google homepage. Now I have a new hijack virus called the AV Antivirus Suite which has taken over and will not allow me to open any applications and has set up that annoying "proxy server" on my IE that I keep seeing is one of the signature problems with this virus. What I have done to try and fix so far: -Downloaded onto flash drive all the rkill programs that I could find-rkill.exe. rkill.scr, rkill.com, exehelper.exe, and I believe iexplorer.exe and none of them seem to kill the active processes of this virus (different from the Control Center virus which I was able to kill with the first above and run MBAM to remove files). -Tried running MBAM in Safe Mode with Networking and it detected one infected file and removed but when I rebooted in Normal Mode the virus was still there. Also tried updating MBAM in Safe Mode with Networking and could not do so. One post said that the version dated in June 2010 would remove this particular virus. Not sure how to proceed since there seem to be so many different ways to go about trying to remove this virus. Need help at this point. Thanks.
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